BMW X7 Complaints

BMW X7 Complaints
  • 2 Complaints
  • 1 Crashes
  • 0 Fires
  • 0 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 2 complaints for X7 models.

Parts

Recent Complaints

Parts: SERVICE BRAKES
  • Date of Incident: Dec-21, 2019
  • Date complaint filed: 17:57 Feb-05, 2020

ON DECEMBER 21ST 2019, THE BREAKS ON OUR BRAND NEW 2019 X7 BMW COMPLETELY GAVE OUT WHILE MY HUSBAND AND I AND THREE MINOR CHILDREN WERE TRAVELING ABOUT 70 MPH ON NY INTERSTATE 87. ALL THE LIGHTS STARTED BLINKING INSIDE THE VEHICLE AND IT KEPT DRIVING COMPLETELY WITHOUT OUR ABILITY TO STOP IT. SINCE THAT DATE, FOR OVER 40+ DAYS THE CAR HAS BEEN WITH BMW FOR REPAIR WITH NO COMMUNICATION FROM CORPORATE ON THE CAUSE JUST A CONFIRMATION THAT THE BRAKES INDEED WENT OUT. IT IS UNCLEAR WHETHER THIS IS A ONE-OFF ISSUE OR AN ISSUE WITH A FLEET OF THEIR CARS, BMW IS REFUSING ANY TRANSPARENCY INTO THE ISSUE.

Parts: SEATSELECTRICAL SYSTEM
  • Date of Incident: Mar-30, 2019
  • Date complaint filed: 21:47 Apr-17, 2019

Car was purchsed on march 30th 2019. The seating of the car was mulfuctioning even before the delivery of the car. After three hours of working on the seating, they finally decided and claim the seats are okay, this is the first fix. Two days later, the battery light still kept on and we took the car to check, while checking the car, we discoved that the back seats are still not working, so we had the car there for 2weeks for them to fix the seat. April 13th, we were told that they have fixed the seats so we went in to get the car, now this time the back seats are working but the front seats are not working and they had to take the car again to get fixed. This is the third time. Now, we have lost all faith in this car and simply wants to exchange or return this car but they are claiming that the computer issue is not an issue for the car and refuse to exchange or return. The seats of the car did not work regardless of the postion or motion of the car.

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