Buick Complaints

  • 523 Complaints
  • 53 Crashes
  • 8 Fires
  • 53 Injuries
  • 0 Fatalities
  • A total of 523 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 10.1%, or 53 of those complaints have caused some degree of injury. 10.1%, or 53 were crash related, and 1.5%, or 8 complaints describe fire-related incidents.

Recent Complaints

Parts: EXTERIOR LIGHTING
  • Date of Incident: Jun-25, 2020
  • Date complaint filed: 12:01 Aug-01, 2020

While driving home on a city street we noticed that both low and high beam lights were not working.

Parts: POWER TRAIN
  • Date of Incident: Mar-31, 2020
  • Date complaint filed: 09:21 Jul-30, 2020

When driving the vehicle and increasing speed, the transmission does not want to shift. The rpm's will literally redline, if i do not lift my foot off of the gas quickly, and replace it back on the gas - this reminds me of a manual shift, but this is not a manual transmission. The hesitation in shifting gears has gotten so extreme that i will start to smell a burning smell if i do not manually shift the transmission via the gas pedal. The car only has 33,000 miles, so i'm sure that this is not just the result of an older transmission. This happens nearly everytime i accelerate my vehicle.

Parts: AIR BAGS
  • Date of Incident: Jul-13, 2020
  • Date complaint filed: 00:00 Jul-29, 2020

TL* THE CONTACT OWNED A 2016 Buick LaCrosse. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE CRASHED INTO A DEER. THE CONTACT MENTIONED THAT THE SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. IN ADDITION, THE CONTACT WAS CONCERNED WITH THE INTENSE EXCESSIVE EXPLOSION FROM THE AIR BAGS CAUSING THE PASSENGER OF THE VEHICLE TO GO DEAF IN WHICH MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A BODY SHOP. THE CONTACT CONTACTED GROWNEY MOTORS, INC (1160 MAIN ST, RED BLUFF, CA 96080 (530) 527-1034) OF THE FAILURE. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.

Parts: ENGINE
  • Date of Incident: May-22, 2020
  • Date complaint filed: 15:51 Jul-28, 2020

I started experiencing excessive oil burn at around 85,000 miles. Since then, i have checked my oil biweekly to top off and keep at proper levels along with consistent oil changes as the oil gets dirty quickly. Dealerships before have told me that its "normal" for these engines. At 109,610 miles, i discovered a bad oil leak. I took the vehicle into an independent mechanic to diagnose and fix the problem. He determined that the vacuum pump had broken off into the engine which caused a seal problem for the top of the engine. As he opened up the top of the engine to remove the broken pieces, he noticed multiple camshaft seals that had worn away, that were hard as rock from excessive heat including piston seals that had been affected, he repaired them all after ordering the replacement parts from buick. Thinking this possibly had fixed the excessive oil burn, i stopped checking the oil levels. A month and 1,000 miles later, i received the oil level low notification on the car computer. I check and its very low. The oil burn is continuing with no clear signs of an oil leak with dirty oil. There is possibly more problems within the engine that aren't seen. Checking previous complaints. I notice that this engine has many of the same problems with the turbo package on gm vehicles.

Parts: STEERING
  • Date of Incident: Jul-24, 2020
  • Date complaint filed: 00:00 Jul-27, 2020

TL* THE CONTACT OWNS A 2015 Buick Encore. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED, THE VEHICLE LOSS POWER STEERING ASSIST AND STALLED WITH THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT?S SISTER?S RESIDENCE. THE CONTACT CALLED CASEY CHEVROLET LOCATED AT 11700 JEFFERSON AVE, NEWPORT NEWS, VA 23606, AND WAS NOTIFIED OF NHTSA CAMPAIGN NUMBER: 15V146000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURE WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. THE VIN WAS NOT PROVIDED.

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