Buick Complaints

  • 563 Complaints
  • 55 Crashes
  • 8 Fires
  • 57 Injuries
  • 0 Fatalities
  • A total of 563 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 10.1%, or 57 of those complaints have caused some degree of injury. 9.8%, or 55 were crash related, and 1.4%, or 8 complaints describe fire-related incidents.

Recent Complaints

Parts: SEAT BELTSAIR BAGS
  • Date of Incident: Nov-04, 2020
  • Date complaint filed: 17:56 Nov-27, 2020

A car pulled out in front of my wife. She struck the other vehicle in the driver's door. The airbag did not deploy and the seatbelt did not lock. This caused her injuries. There has been a recall for this problem. It did not fix the problem. The accident occurred in a 35 mph zone and on a 4 lane road.

Parts: POWER TRAINSERVICE BRAKES
  • Date of Incident: Nov-22, 2020
  • Date complaint filed: 07:53 Nov-27, 2020

Vehicle jerks at low speeds when accelerating. Brakes grind when applied at hard braking or regular braking.

Parts: SERVICE BRAKES
  • Date of Incident: Nov-23, 2020
  • Date complaint filed: 09:36 Nov-25, 2020

The e-break warning came on twice after releasing the e-break when parked, the warning came on shortly after pulling from a shopping center parking lot. The e-break light was flashing with the? Service light? Active and a display notification of emergency break issues. Both of these two incidents happen after the last service update n19221631 was implemented back on 5/2020. The first one was present around september 2020 and the last one on 11/23/2020. I? M not sure if these two incidents happen due to the implementation of the service update but it seems coincidental that they happen shortly after the service update as this condition did not occurred before the service update. I do not drive my buick much with only about 11k miles currently so it is not obvious the problem is due to age and usage unless there is a defect with the e-break product.

Parts: STEERINGSERVICE BRAKES
  • Date of Incident: Sep-01, 2020
  • Date complaint filed: 00:00 Nov-25, 2020

TL THE CONTACT OWNS A 2020 Buick Encore GX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V588000 (SERVICE BRAKES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED WHILE DRIVING DOWN HILL HOWEVER, FAILED TO ENGAGE AS DESIGNED. ADDITIONALLY, THE STEERING WHEEL SEIZED. THE CONTACT ATTEMPTED TO ENGAGE THE PARKING BRAKE. THERE WERE SEVERAL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO JOYCE BUICK-GMC, INC. (38039 CHESTER RD, AVON, OH 44011, (440) 934-6600) TO BE DIAGNOSED. THE MECHANIC DETERMINED THAT THE MASTER CYLINDER, PROGRAM MODULE, BRAKING SYSTEM, AND ENGINE CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH A CASE NUMBER. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 752.

Parts: ENGINE
  • Date of Incident: Nov-23, 2020
  • Date complaint filed: 12:18 Nov-23, 2020

ENGINE HAS GONE OUT TWICE WITHIN 54K MILES. SERVICE TECH SAID THIS IS A KNOW ISSUE WITH THE 2015 Buick Regal ENGINE. I JUST HAD IT REPLACED THE 2ND TIME IN FEB OF 2020. FIRST TIME IT WENT OUT THERE WAS ONLY 12K MILES ON IT. NOW ITS NOV. OF 2020 AND THE CAR IS HAVING THE SAME EXACT ISSUES AS IT WAS WHEN BOTH ENGINES WENT OUT. I CANNOT BELIEVE THIS IS HAPPENING A THIRD TIME. THIS IS NOT FAIR AS A CONSUMER TO PURCHASE A NEW CAR WITH BARELY ANY MILEAGE AND THE ENGINE KEEPS GOING ON. I WAS ON THE FREEWAY THE LAST TIME. WORST POSSIBLE TIMING EVER. THIS IS LIKE A NEVER ENDING REALLY EXPENSIVE ISSUE

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