Buick Complaints

  • 374 Complaints
  • 37 Crashes
  • 7 Fires
  • 37 Injuries
  • 0 Fatalities
  • A total of 374 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 9.9%, or 37 of those complaints have caused some degree of injury. 9.9%, or 37 were crash related, and 1.9%, or 7 complaints describe fire-related incidents.

Recent Complaints

Parts: FUEL/PROPULSION SYSTEMPOWER TRAIN
  • Date of Incident: May-01, 2019
  • Date complaint filed: 21:35 Aug-19, 2019

Poor acceleration causing increase in force on gas pedal. Happens at random times while on flat surfaces, going up hill, around curves with ac on or off. Once acceleration kicks in, speed increases causing the need for applying the breaks. Requires additional space when pulling out on the road to ensure enough time to achieve proper speed. Took to certified dealership for service. Tech unable to duplicate issue and since no codes or service light, they are unable to fix the issue. Picked up the car from dealership. Next day issue continues. Car would also continue to accelerate when foot removed from pedal (almost like cruise control was on), pressed on breaks which did not make a difference. Had to move to side of road & continue try & stop. Made a second appointment to return car back to dealership. Afraid of transporting people in vehicle due to unknown/sticking accelerator issues.

Parts: STRUCTURE
  • Date of Incident: Sep-15, 2017
  • Date complaint filed: 16:42 Aug-19, 2019

Vehicle's paint is damaged. Under normal sun exposure, this vehicle has extreme hairline scratches throughout. I have taken my car to the dealership and want to blame this on animals. I do not own animals that climb on my car. On hood, roof, and trunk. The rest of the car is perfectly fine, which is strange. I have encountered more than 10 cars with the same issue. There is no reason that a 4 year old car, within normal sun conditions, should have its paint deteriorate at this rate. It is embarrassing and the dealership refuses to repaint. I still have the note on the car.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Aug-15, 2019
  • Date complaint filed: 13:16 Aug-16, 2019

Lots of condensation in right headlight

Parts: ENGINESERVICE BRAKESVEHICLE SPEED CONTROL
  • Date of Incident: Aug-12, 2019
  • Date complaint filed: 21:30 Aug-12, 2019

Tried to stop before a red sign on a city street, the car accelerated on its own, passed the red light and run at about 60 mph on a 35 mph street for about half a mile and then stopped by itself. Pressing the brakes and even putting it on park did not help. I am lucky to be alive with my two passengers, and lucky not to kill anybody or cause property damage.

Parts: STEERINGELECTRONIC STABILITY CONTROLELECTRICAL SYSTEM
  • Date of Incident: Aug-10, 2019
  • Date complaint filed: 21:09 Aug-10, 2019

I PURCHASED MY Buick Verano ON 12/29/2017. DURING THE FIRST WHILE DRIVING MY ELETRICAL SYSTEM JUST SHUT DOWN ABOUT 2-3 TIMES. IN THE SECOND YEAR IT STARTED HAPPENING MORE OFTEN WHILE MAKING A TURN OR JUST GOING AROUN ANOTHER VEHICLE. FROM JULY TO AUGUST THE ELECTRICAL SYSTEM SHUT DOWN ABOUT 5 TIMES IN ABOUT A 5 WEEK SPAN WHICH MADE IT VERY HARD TO STEER THE VEHICLE AND ALL OF THE RADIO SCREEN SHUT DOWN ALSO. THIS ISSUE HAS ME WORRIED BECAUSE AT HIGH SPEEDS IF THIS HAPPENS IT WILL BE VERY HARD TO CONTROL THE VEHICLE. I HAVE NOTICED THAT THIS IS A COMMON PROBLEM WITH THIS VEHICLE. HAS THE CAR DEALERS ACKNOWLEDGE THIS ISSUE AND WHAT DO THEY RECOMMEND TO DO?

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