Buick Complaints

  • 647 Complaints
  • 60 Crashes
  • 8 Fires
  • 63 Injuries
  • 0 Fatalities
  • A total of 647 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 9.7%, or 63 of those complaints have caused some degree of injury. 9.3%, or 60 were crash related, and 1.2%, or 8 complaints describe fire-related incidents.

Recent Complaints

Parts: AIR BAGS
  • Date of Incident: May-09, 2021
  • Date complaint filed: 15:10 May-11, 2021

Advanced diagnostics alerts whether someone is sitting in the passenger seat or not. Sensor alerts constantly while driving. If there is a passenger sometimes the airbag light isn? T lit notifying the airbag is on. This happens whether the vehicle is in motion or not and has happened many, many times.

Parts: UNKNOWN OR OTHERLANE DEPARTUREELECTRICAL SYSTEM
  • Date of Incident: Mar-01, 2021
  • Date complaint filed: 10:16 May-11, 2021

The blind spot detectors stopped working and a warning on the dash appeared saying "service side detection system". This warning pops up every time i turn on the car and the blind spot detectors do not work when i am driving.

Parts: FUEL/PROPULSION SYSTEMENGINEELECTRICAL SYSTEM
  • Date of Incident: May-05, 2021
  • Date complaint filed: 15:34 May-10, 2021

CAR HAS LESS THAN 30 (THIRTY) MILES ON IT; GARAGED SINCE PURCHASE BC OF PANDEMIC; STARTED OCCASIONALLY; BATTERY DEAD WHEN I TRIED TO GO OUT LAST WEEK; CHARGED BATTERY; DIED AGAIN; CHARGED AGAIN; CHECK ENGINE LIGHT ALERTED ONSTAR, WHO SENT EMAIL STATING PROBLEMS W/ENGINE & TRANSMISSION SYSTEM, POSSIBLE ISSUES W/FUEL MANAGEMENT SYSTEM, EMISSIONS CONTROL, MISFIRE CONDITION... ONLY 30 MILES! NEW CAR! JUST DROVE HOME FROM DEALERSHIP AND PARKED IT. TRIED CHATTING W/BUICK CUSTOMER EXPERIENCE, BUT THEY CUT ME OFF 3 TIMES OVER 2 HOURS, SO I GAVE UP THAT EXERCISE IN FUTILITY. DEALERSHIP IS UNPLEASANT; TRYING A DIFFERENT DEALER. GOOGLED RECALLS. THIS SOUNDS LIKE THE EMISSIONS SYSTEM RECALL ON THE 2021 Encore GX, BUT MINE IS A 2020. WHY WOULD A BRAND NEW, $38,000-CAR BE SO FRIGHTENINGLY UNRELIABLE? I TRADED IN TWO CARS AND SAVED MANY YEARS TO BUY THIS. I?M AFRAID TO EVEN DRIVE IT IN FOR SERVICE. MY DAD WAS A PATENTED ENGINEER. I MISS MY DAD.

Parts: FUEL SYSTEM GASOLINE
  • Date of Incident: Apr-02, 2021
  • Date complaint filed: 00:00 May-10, 2021

TL* THE CONTACT OWNS A 2020 Buick Enclave. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL AT APPROXIMATELY 75 MPH, THE VEHICLE DECELERATED TO APPROXIMATELY 20 MPH WITH ?CAN NOT SHIFT IN THIS POSITION? MESSAGE DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO SOMERSET BUICK LOCATED AT 1850 W. MAPLE RD, TROY, MI 48084, WHO DIAGNOSED THAT THE FUEL TANK SENSOR WAS FAULTY. THE FUEL TANK SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE TRANSMISSION SERVICE REQUIRED MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,100.

Parts: POWER TRAIN
  • Date of Incident: May-10, 2021
  • Date complaint filed: 00:00 May-10, 2021

TL* THE CONTACT OWNS A 2017 Buick Regal. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WHILE SHIFTING GEARS. SERPENTINI CHEVROLET BUICK OF ORVILLE (1107 N MAIN ST, ORRVILLE, OH 44667) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED THREE TIMES WITH AN OIL CHANGE WHILE TWO UNKNOWN TRANSMISSION PARTS WERE REPLACED. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALIST WHO DUPLICATED THE TRANSMISSION FAILURE. THE INDEPENDENT MECHANIC CONTACTED THE DEALER AND INFORMED THEM OF THE RESULT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER CONTACTED THE DEALER AND WAS INFORMED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS 19,500.

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