Cadillac Complaints

2024 Cadillac LYRIQ
  • Date of Incident: Feb-23, 2024
  • Date complaint filed: May-09, 2024
  • Failed components: SERVICE BRAKES, ELECTRICAL SYSTEM, and VEHICLE SPEED CONTROL

Without warning and while driving this vehicle on expressway, i've received the following notifications several times: "brake failure" (car brakes on its own); "service stability and auto hold"; and "high voltage" and battery. Brakes, speed, steering, parking systems and camera do not work properly. Car's capacity to drive vehicle safely is reduced significantly - speed to drive car is immediately reduced and is limited without warning. Car shakes passengers violently (whiplash) when it believes there are people or objects in its path when there is nothing there and does not work properly when pedestrians are around the vehicle. During the incidents both my safety and other drivers safety are at risk - i am afraid to drive this vehicle although the dealership has indicated they have corrected the errors. Vehicle purchased 23 oct - problems began around 2300 miles and have continued thru 4200 miles.

2019 Cadillac XT5
  • Date of Incident: Feb-01, 2024
  • Date complaint filed: May-09, 2024
  • Failed components: AIR BAGS

I keep getting a warning to service the safety restraint system. I have taken my car in several times to be fixed and have paid a lot of money and it is still not fixed. The dealership says they fixed it but then it happens again. This has been going on for about 3-4 months now. At this point i do not know what else to do. I feel this is a safety concern because i cannot drive down the road without the alerts going off in the car.

2015 Cadillac Escalade
  • Date of Incident: Nov-15, 2023
  • Date complaint filed: May-08, 2024
  • Failed components: ENGINE and POWER TRAIN

The contact owns a 2015 Cadillac Escalade. The contact stated that while driving at an undisclosed speed, the vehicle hesitated. The vehicle was taken to dealer to be diagnosed. The contact was informed that there were metal shavings in the engine oil, causing transmission failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was unknown.

2014 Cadillac SRX
  • Date of Incident: May-01, 2024
  • Date complaint filed: May-06, 2024
  • Failed components: EXTERIOR LIGHTING

The seals on the factory headlight housings are faulty. They allow moisture into the low beam unit which blocks the light from projecting properly. The car is also safe to drive at night time.

2024 Cadillac LYRIQ
  • Date of Incident: Apr-27, 2024
  • Date complaint filed: May-06, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: WARNINGS and BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

The automatic collision system braking is engaging when the vehicle is in reverse and while it is raining. This occurs multiple times while trying to back the vehicle up during rain. This is dangerous for the passengers since they are abruptly thrown backwards without warning. The vehicle must be placed in "park" and then "reverse" multiple times until the collision braking stops malfunctioning.

2021 Cadillac CT4
  • Date of Incident: Oct-06, 2023
  • Date complaint filed: Apr-30, 2024
  • Failed components: ENGINE and SUSPENSION

Engine and transmission for the second time in 90 days apart. Supposedly be a new part. I don’t think so.

2022 Cadillac Escalade
  • Date of Incident: Apr-21, 2024
  • Date complaint filed: Apr-30, 2024
  • Failed components: ENGINE and POWER TRAIN

While operating my vehicle at speeds exceeding 70 mph in the leftmost lane of [xxx] , the vehicle unexpectedly shifted into neutral. Despite attempts to manually select a driving gear, the transmission failed to engage, causing a rapid loss of speed. In an effort to avoid a potentially hazardous situation due to the decreasing speed in a high-speed lane, i attempted to maneuver the vehicle towards the right shoulder but was unable to because of the oncoming traffic. It became necessary to bring the vehicle to a complete halt, turn off the ignition, and then restart the engine in the left lane with traffic building behind me. The vehicle managed to restart but with difficulty, allowing me to exit the highway and pull into a nearby gas station where it eventually stalled and could not be restarted. - the vehicle displayed no warning lights or error messages prior to or during the incident. - got the vehicle towed to cadillac dealership for inspection and diagnostic testing. The engine needs to be replaced - the dealership was unable to provide a conclusive explanation but noted that similar incidents had been reported with this model. - independent research indicated a pattern of similar issues among owners of the same model, involving unintended shifts into neutral while driving. - multiple online forums and consumer reports sites have documented complaints regarding this issue. [xxx] - the inability to maintain or control vehicle speed in high-speed traffic lanes presents a significant risk of collision. - inexperienced drivers may not respond adequately to such unexpected vehicle behaviors, increasing the likelihood of accidents. This incident underscores a critical safety concern that requires immediate attention from both the manufacturer and regulatory bodies. I recommend a thorough investigation into the model’s transmission system by the national highway safety commission. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2013 Cadillac XTS
  • Date of Incident: Apr-09, 2024
  • Date complaint filed: Apr-29, 2024
  • Failed components: UNKNOWN OR OTHER

The gear is stuck between p and r. I am unable to move the vehicle when this occurred, i have too call aaa.

2024 Cadillac XT6
  • Date of Incident: Apr-01, 2024
  • Date complaint filed: Apr-29, 2024
  • Failed components: POWER TRAIN

The contact owns a 2024 cadillac xt6. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle failed to properly accelerate. Also, while driving at an undisclosed speed, the transmission erroneously switched from the automatic mode to the manual mode and the vehicle would not remain in the proper gear. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 114.

2018 Cadillac XT5
  • Date of Incident: Apr-19, 2024
  • Date complaint filed: Apr-26, 2024
  • Failed components: POWER TRAIN

Check engine light (power reduced steering drive safely) notice came on. Code reads p0128, coolant below thermostat regulating temperature. This is an on going issue with cadillac. It’s definitely a defect because if you go on youtube you will see it’s not just my vehicle even on low miles vehicles. Then you are left with no choice but to get repaired at the dealer only to be ripped off. 180 for diagnostic testing at dealer to find out this is an ongoing issue across the us

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