A total of 353 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.5%, or 23 of those complaints have caused some degree of injury. 8.5%, or 30 were crash related, and 1.4%, or 5 complaints describe fire-related incidents.
The sunroof exploded while driving north on md state highway 235 at approximately 60 mph. Purchased suv less than a month and hardly driven under covid conditions. Garaged when not on the road and no rocks or projectiles hit the sunroof. Although purchased as new, had over 800 miles driven. Took it to nearest ford dealership in a la plata, md. They stated that it was hit by a rock. Will pick suv back up tomorrow and take to dealership where it was purchased less than 30 days ago. Left message with sales rep who answered the phone and also on salesmanship voicemail.
On delivery of the vehicle (6/5/2020), there was an error message on the console indicating an issue with a door lock sensor (according to the dealer). The dealership had the car for 3 days to make the repair. On 6/26/2020, we reported to the dealership that the front passenger door lock was not working and the button to open the door was inoperable. Today, 6/29/2020, the auto is completely dead. Apparently, the electrical issue drained the battery. This is a safety issue. What are we to do if we cannot get out of the car. Inoperable door opening buttons is dangerous. Further, when the car was parked in my driveway, it suddenly and on its own began flashing lights and the mirrors retracted some 15 minutes after we used the remote to lock the car.
My vehicle has 4960 miles and the transmission started to slow down as if i was driving a stick shift car, then 2 or 3 days later began to kick and lose power when increasing speed after a stop sign. Dealer diagnosed an internal failure on the transmission and it needs to be replaced. A couple of times in the morning after starting the vehicle, when putting the reverse gear i had my foot on the brake but the car still moved and the brakes were very stiff, i had to release the brake and apply it again in order to stop the car from moving. The sensors on the rear brake support are extremely sensitive. The car detects a small crack on my driveway and stops abruptly causing my head to bump twice on the headrest, the dealer said it was normal, no defect found. The windshield fluid i thought it was normal in this car to throw a very small amount of liquid compared to my other lincoln mkz, but reading the complaints from other customers i realized that it's not normal.
Break fluid completely gone all of a sudden and breaks not functioning. The break went all the way in with out any resistance while driving.
At times, while driving, my engine will stall and slow down regardless if i'm still pressing the gas pedal. I generally shut the engine down and wait like thirty seconds and restart. It is usually ok then until the next episode. I included the last date it happened. It has been doing it over my years of ownership.