Lincoln Complaints

  • 403 Complaints
  • 34 Crashes
  • 6 Fires
  • 26 Injuries
  • 0 Fatalities
  • A total of 403 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.5%, or 26 of those complaints have caused some degree of injury. 8.4%, or 34 were crash related, and 1.5%, or 6 complaints describe fire-related incidents.

Recent Complaints

Parts: ENGINE
  • Date of Incident: Sep-24, 2020
  • Date complaint filed: 13:53 Nov-17, 2020

MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR LIGHT CAME ON, ONLY STATING IT WAS DUE TO THE CATALYTIC CONVERTER. I HAD TO CALL THEM TWICE TO EVEN GET AN UPDATE ON MY VEHICLE AS NO ONE WOULD CALL ME REGARDING THE ISSUES. WE THEN BROUGHT IT TO THE LOCAL MECHANIC WE USUALLY USE AND THEY STATED THE CAR HAD TWO EMISSION RECALLS/BULLETINS; ONE FOR THE CATALYTIC CONVERTER AND THE SECOND FOR THE POWERTRAIN CONTROL MODULE REPROGRAMMING ( WHICH I HAVE COPIES OF). AFTER TAKING IT BACK TO FORD AUTO NATION PANAMA CITY, THEY STATED THESE TWO RECALLS DID NOT APPLY TO MY VEHICLE AND WOULD NOT HELP US, EVEN AFTER GIVING THEM COPIES OF SUCH PAPERWORK. THEY STATED THAT JUST BECAUSE THE RECALLS/BULLETINS PULLED UP WITH MY VIN NUMBER, IT DID NOT MEAN THOSE WERE APPLICABLE TO MY VEHICLE. SINCE THE INCIDENT WITH FORD AUTO NATION PANAMA CITY, MY VEHICLE HAS BEEN TO THE LOCAL MECHANICS SHOP 3 TIMES FOR REPAIR TO THE OIL PRESSURE SWITCH, 2 DIFFERENT O2 SENSORS (FRONT LEFT AND BACK RIGHT) ALONG WITH CHANGING OUT OF SPARK PLUGS AS THE CORRECT ONES WERE NEVER INSTALLED AND A HUGE GAP WAS FOUND BETWEEN THEM ( I PURCHASED THIS CAR ONE YEAR AGO). THE CODES FOR THE CHECK ENGINE LIGHT ALL THREE TIMES HAVE SHOWN THE O2 SENSORS AND CATALYTIC CONVERTER. I WANT MY CAR REPAIRED PROPERLY AND MY FUNDS REIMBURSED AS THIS WOULD NOT HAVE HAPPENED IF FORD AUTO NATION PANAMA CITY WOULD HAVE REPAIRED MY VEHICLE PROPERLY WHEN WE PROVIDED THEM THE PAPERWORK REGARDING THE EMISSION RECALLS/BULLETINS.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Nov-05, 2018
  • Date complaint filed: 22:53 Nov-14, 2020

TRANSMISSION NOT IN PARK BUT IT IS IN PARK. DRIVERS DOOR AJAR BUT DOOR IS SHUT. THESE SHOW UP IN THE DASH INFORMATION CENTER. GETTIN WORSE WITH TIME. MKX ONLY HAS 37,500 MILES. 2015 MKX. FEAR SAFETY .

Parts: LANE DEPARTUREELECTRICAL SYSTEM
  • Date of Incident: Nov-01, 2019
  • Date complaint filed: 00:00 Nov-12, 2020

TL* THE CONTACT OWNS A 2018 Lincoln MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER?S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.

Parts: SERVICE BRAKESFORWARD COLLISION AVOIDANCEFORWARD COLLISION AVOIDANCE
  • Date of Incident: Nov-10, 2020
  • Date complaint filed: 12:47 Nov-11, 2020

I was driving in the left lane, of a multi-lane interstate. I had the cruise control on. There was a standard-sized dump truck in the lane next to mine, up ahead. The road was straight, with only a slight incline. There were no vehicles in front of me for at least a half of a mile or more, and all traffic was running smoothly. As i passed the truck, the car suddenly jammed on the brakes. I'm not sure, but i either instinctively hit cancel on the cruise control, or i put my foot on the brake. Either way, it arrested the hard braking situation. I noticed that the sun was at my 2 o'clock position, and as i began to pass the dump truck, its' shadow was thrown onto my vehicle. I'm surmising that perhaps the computer thought the shadow was an object and took action. Regardless, this was an enormous safety issue. Had there been a vehicle close behind me, it would have certainly resulted in a massive accident. If this car contains an event recorder, i would be happy for you or lincoln to download the data. I have lost all confidence in the "safety" features of this car, particularly the active braking system / collision avoidance system. I have noticed in the past, that it will jam on the brakes as it's coming around a curve on a multi lane road, when it doesn't "see" that the car ahead of me, is actually in another lane. I had learned to anticipate that behavior, but not the behavior experienced yesterday, with the all-out panic brake. If there is anything i can do to help investigate this incident, please contact me asap.

Parts: UNKNOWN OR OTHERPOWER TRAIN
  • Date of Incident: Jun-30, 2020
  • Date complaint filed: 01:41 Nov-09, 2020

Transmission shift ruff. Sometimes the transmission act as if want change gears but doesn't. Transmission is slow to engage from reverse to drive. The vehicle has a rotten egg smell after it gets hot.

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