Lincoln MKC Complaints

Lincoln MKC Complaints
  • 83 Complaints
  • 13 Crashes
  • 3 Fires
  • 7 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 83 complaints for MKC models.

Recent Complaints

Parts: UNKNOWN OR OTHERPOWER TRAIN
  • Date of Incident: Oct-01, 2020
  • Date complaint filed: 19:34 May-05, 2021

When starting the vehicle the wrench light appears and also the advance autotrac warning. Also my signal lights blink very fast. They both go off for awhile and the signal lights blink slow again, but will reappear once starting the vehicle again. Car seems to stall when this happens. Dealer says they can? T find and issue and bulbs seem to work fine.

Parts: AIR BAGS
  • Date of Incident: Feb-27, 2021
  • Date complaint filed: 00:00 Mar-04, 2021

TL* THE CONTACT OWNS A 2017 Lincoln MKC. THE CONTACT STATED WHILE DRIVING AT 40 MPH ON A MAIN ROAD, A VEHICLE ON THE PASSENGER SIDE CUT HER OFF TURNING INTO HER LANE. AS A RESULT, THE VEHICLE REAR ENDED ANOTHER VEHICLE ON THE MAIN ROAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THE CONTACT SUSTAINED BONE BRUISES IN HER STERNUM AND DISPLACED RIBS. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 63,000. *DT*DT

Parts: POWER TRAINFUEL/PROPULSION SYSTEM
  • Date of Incident: Feb-04, 2021
  • Date complaint filed: 15:58 Feb-05, 2021

I? Ve brought my car back numerous times for the same problem, a problem that began within the first month or purchase. I? Ve asked for documentation off all the? Repairs? To no avail. Some of the ways the problem presents its self include the following- soon after starting the car & beginning the drive it completely stalls and shuts off, it could take numerous tries before restart. Or other times while driving it suddenly slows down and shuts off in the middle of traffic, with my children in the car, this happened and it would not restart! I had to push it to the adjacent gas station and wait almost 2 hours for dealers repair to send a tow truck. The other way this issue manifests itself is after filling the tank with gas. It starts, sputters and shuts off! The last time i brought it in they refused a rental, took about 6 weeks to repair. I had to pay out of pocket for a rental. They finally reimbursed me but it took weeks after the 6 weeks of shelling out well over $1,000

Parts: UNKNOWN OR OTHER
  • Date of Incident: Jan-03, 2021
  • Date complaint filed: 13:22 Jan-03, 2021

Rear deck door does not fully close and lock, causing the system to continually attempt to close and lock it. Causing the battery to become fully discharged when parked.

Parts: STRUCTURELATCHES/LOCKS/LINKAGESINTERIOR LIGHTING
  • Date of Incident: Oct-10, 2020
  • Date complaint filed: 00:00 Dec-08, 2020

TL* THE CONTACT LEASED A 2019 Lincoln MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCHASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.

Parts: STEERINGPOWER TRAINELECTRONIC STABILITY CONTROL
  • Date of Incident: Sep-04, 2020
  • Date complaint filed: 09:22 Sep-11, 2020

I was pulling away from my house after backing out of my driveway, and the power steering practically froze. I almost hit my other car that was parked in front of my house. Three warnings came up on the dash: 1. Service advancetrac, 2. Steering assist fault service required, 3. Hill start assist not available. I had it towed to my local service station and he diagnosed that it was the "electronics" in my rack and pinion. He advised that i take it to ford/lincoln, because it may, or should be under warranty. I then towed my car to the closest ford dealer that i was able to make an appointment with, because all the dealers in queens, ny are backed up, 4-6 weeks. I received an immediate response: "we found the problem. Internal failure with the electronic rack and pinion. That's why it is causing all the warning lights while driving and hard steering. The rack can't communicate with the vehicle. Parts and labor with an alignment and diagnostic is $2,106 plus tax. It's electronic. Can't control and don't know what causes it to go bad. It is only covered under the basic 3yr. /36k mile warranty. It's an internal issue with the rack. It's all complete with new rack and electronic unit built into it. I know it's expensive. It's the same set up as the ford explorer. Just did one the other day. The part alone is $1296. 00 and it takes 2 days to get. They (ford) know of it but no recall. Part includes 1yr. /12k warranty parts and labor. " i am getting the car repaired. I was told it should be ready by tuesday, september 15th, 2020.

Parts: UNKNOWN OR OTHERSEATSSEAT BELTS
  • Date of Incident: Jul-22, 2020
  • Date complaint filed: 20:09 Aug-13, 2020

Mold and meldew

Parts: FUEL/PROPULSION SYSTEM
  • Date of Incident: Feb-15, 2020
  • Date complaint filed: 14:32 Mar-12, 2020

MY Lincoln MKC 2015, IS USING TO MUCH GAS IS THERE SOMETHING CAN BE DONE, I DRIVE FROM FORT WAYNE, IN TO DETROIT, MI I USES 3/4 TANK OF GAS. I SHOULD ONLY USE 1/2 RANK OF GAS. PLEASE HELP

Parts: ENGINE
  • Date of Incident: Feb-11, 2020
  • Date complaint filed: 12:34 Mar-11, 2020

ON FEBRUARY 11, 2020 MY 2015 Lincoln MKC HAD BEEN SITTING STATIONARY IN MY GARAGE FOR 26 HOURS WHEN THE ENGINE SPONTANEOUSLY CAUGHT FIRE. I OPENED MY GARAGE, SMOKE WAS POURING OUT AND THERE WERE FLAMES COMING OUT OF THE HOOD AT THE WINDSHIELD LINE. THE CAR HAD JUST TURNED 40,000MILES, WAS CERTIFIED PREOWNED, SERVICED AT LINCOLN DEALERSHIP WHERE IT WAS PURCHASED. AFTER THE FIRE FIGHTERS LEFT, THE BATTERY CONTINUED TO SMOKE UNTIL A WIRE WAS DISENGAGED.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Jan-24, 2020
  • Date complaint filed: 15:15 Feb-13, 2020

Passenger's side headlamp became inoperative (burned out). Upon investigation at the lincoln dealership they noticed the bulb was not fully seated. Closer inspection revealed that one of the ears that spring clip locks to was missing from the assembly. There was no explanation of how the spring clip locks were missing. Concern is in assembly of this vehicles this piece was never added. One could loose a headlight or both at any time and in dark circumstances could be a safety concern to those on the road potentially causing an accident.

Parts: ENGINE
  • Date of Incident: Nov-07, 2019
  • Date complaint filed: 00:00 Jan-11, 2020

While driving my vehicle on a highway, smoke started to come from the hood. This is approximately 10-15 minutes after i had been driving the vehicle. The smoke became worse and luckily i was able to pull over to turn the vehicle off. The smoke continued to intensify and started to come through the vents. I exited the vehicle and saw fire underneath the the car. Not too long after the entire hood of the vehicle was engulfed in flames, which cause the windshield to bust. The fire department was called and was able to put the fire out. The fire report (xxx)deemed this as accidental and believe a mechanical fire. *dt (? Parts of this document have been redacted to protect personally identifiable information pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6).? )*jb*jb

Parts: POWER TRAIN
  • Date of Incident: Dec-04, 2019
  • Date complaint filed: 13:12 Dec-28, 2019

THE TRANSMISSION ON MY 2017 MKC DEVELOPED A SLIPPING ISSUE AT AROUND 81000 MILES. THIS OCCURRED FIRST IN THE RANGE OF 25-35 MPH. NOW IT SEEMS TO HAVE BROADENED. HAD THE CAR INSPECTED BY SANDERSON LINCOLN IN PHOENIX, AZ. THEIR INITIAL DETERMINATION WAS A NEW TRANSMISSION OR A REBUILD. COST IS EXCESSIVE. DEALER AND MANUFACTURER NOT WILLING TO REALLY HELP.

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Oct-21, 2019
  • Date complaint filed: 12:22 Nov-05, 2019

Vehicle won't start due to discharged battery.

Parts: UNKNOWN OR OTHERENGINEELECTRICAL SYSTEM
  • Date of Incident: Oct-14, 2019
  • Date complaint filed: 19:18 Oct-28, 2019

Vehicle shut down completely while driving on the highway. The error message "the vehicle has shut down" appearedin on the dashboard. Had there been a transport trailer behind us, we could have been killed. Ford customer service is doing nothing for us. Very disappointing as my mother now has to drive a vehicle that she is afraid to drive. This car is unsafe!

Parts: WHEELS
  • Date of Incident: Sep-09, 2019
  • Date complaint filed: 14:04 Sep-30, 2019

After less than 26000 miles the tires are reported by ford maintenance to be woren to a dangerous level when traveling there is a loud noise from tires

Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Sep-10, 2019
  • Date complaint filed: 20:35 Sep-10, 2019

The speedometer does not reflect the correct speed. Generally, the speedometer will show a speed 5mph faster than the actual speed of the vehicle. In motion, highway or city driving.

Parts: STEERING
  • Date of Incident: Sep-08, 2019
  • Date complaint filed: 18:42 Sep-08, 2019

Power steering froze up instantly when sudden fluid drop in system. Car could not be steered to side of road. Once fluid was put back in reservoir the steering came back. This could have cause s fatal accident.

Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Jan-16, 2019
  • Date complaint filed: 00:00 Jul-24, 2019

2017 Lincoln MKC. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE COMING TO A STOP THE VEHICLE ACCELERATED OVER A CEMENT BLOCK, INTO A SMALL SIGN, AND OVER A SIDEWALK. THE DEALER WAS MADE AWARE OF THE FAILURE BUT, COULD NOT DUPLICATE THE FAILURE. *JS

Parts: ENGINE
  • Date of Incident: Jul-10, 2019
  • Date complaint filed: 09:16 Jul-23, 2019

While driving the vehicle will suddenly accelerate unexpectedly and on more than one occasions i almost crashed into the vehicle in front of me. Took the car to my mechanic and he stated that this is a know problem with this engine and lincoln is replacing the engine but i checked with lincoln they said there are no safety recalls.... **

Parts: POWER TRAIN
  • Date of Incident: May-18, 2019
  • Date complaint filed: 00:00 Jun-21, 2019

TL* THE CONTACT OWNS A 2018 Lincoln MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED TO THE PARK POSITION. THE VEHICLE THEN CRASHED INTO A LIGHT POLE. THE VEHICLE WAS TAKEN TO HERITAGE LINCOLN INC LOCATED AT 900 W GENESEE ST, SYRACUSE, NY 13204, (315)472-4534 TO BE DIAGNOSED, HOWEVER THE RESULT WAS STILL PENDING. THE DAMAGE TO THE VEHICLE WAS REPAIRED, THERE WAS NO ADDITIONAL REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT CONTACTED NOR INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. THE VIN WAS NOT AVAILABLE. *BF *TR

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