Lincoln MKX Complaints

Lincoln MKX Complaints
  • 124 Complaints
  • 5 Crashes
  • 3 Fires
  • 3 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 124 complaints for MKX models.

Recent Complaints

Parts: SERVICE BRAKESFORWARD COLLISION AVOIDANCE
  • Date of Incident: Aug-10, 2020
  • Date complaint filed: 14:38 Apr-20, 2021

Recall was identified in 08/10/2020 but yet to be fixed by ford motor company, recall #20s42

Parts: ELECTRICAL SYSTEM
  • Date of Incident: Mar-31, 2021
  • Date complaint filed: 00:00 Apr-16, 2021

TL* THE CONTACT OWNED A 2016 Lincoln MKX. THE CONTACT STATED WHILE COMING OUT OF A STANDSTILL, THE VEHICLE STATED "A TRAIN MAINTENANCE NEEDED" WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTERWARDS SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT ON FIRE. FIRE MARSHALS WERE CALLED TO SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE LOT, WHERE IT WAS DIAGNOSED WITH BEING DESTROYED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH, NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS INFORMED OF FAILURE AND THEY APOLOGIZED TO CONTACT FOR THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600. *DT

Parts: SERVICE BRAKES HYDRAULICSERVICE BRAKES
  • Date of Incident: Mar-30, 2021
  • Date complaint filed: 00:00 Mar-30, 2021

TL* THE CONTACT OWNS A 2017 Lincoln MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRAPEVINE LINCOLN (801 E. STATE HWY 114, GRAPEVINE, TX 76051, (817) 442-3777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Parts: SERVICE BRAKES
  • Date of Incident: Mar-27, 2021
  • Date complaint filed: 17:24 Mar-27, 2021

Tried to contact both the dealer and ford, no response. Was last november when the recall was announced, why are they dragging their feet?

Parts: SERVICE BRAKES
  • Date of Incident: Mar-20, 2021
  • Date complaint filed: 14:38 Mar-24, 2021

Front right brake hose suddenly ruptured

Parts: POWER TRAIN
  • Date of Incident: Feb-24, 2021
  • Date complaint filed: 13:24 Mar-15, 2021

Entering freeway and car stopped accelerating. Engine was on but would not respond to the gas peddle. Coasted to side of road and engine still on but no response to gas peddle. Turned car off and restarted and it ran normally. Could have been a great danger if there had been heavy traffic.

Parts: EXTERIOR LIGHTING
  • Date of Incident: Feb-22, 2021
  • Date complaint filed: 00:00 Mar-08, 2021

TL* THE CONTACT OWNS A 2016 Lincoln MKX. THE CONTACT STATED THAT THE FRONT DRIVER?S SIDE TURN SIGNAL LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TAYLOR MTR CO-WAYNESVILLE (524 RUSS AVE, WAYNESVILLE, NC 28786) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MOISTURE ENTERED THE HEADLAMP HOUSING CAUSING DAMAGE TO THE BULB AND TURN SIGNAL LAMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Mar-02, 2021
  • Date complaint filed: 07:46 Mar-02, 2021

Nhtsa 19v-809 battery cable may chafe & cause electrical short

Parts: AIR BAGS
  • Date of Incident: Jul-17, 2020
  • Date complaint filed: 07:40 Mar-02, 2021

Nhtsa 20v414 recall did 7/10/20 not remedied.

Parts: SERVICE BRAKES HYDRAULICSERVICE BRAKES
  • Date of Incident: Aug-10, 2020
  • Date complaint filed: 00:00 Feb-23, 2021

TL* THE CONTACT OWNS A 2016 Lincoln MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Parts: SERVICE BRAKES HYDRAULICSERVICE BRAKES
  • Date of Incident: Sep-01, 2020
  • Date complaint filed: 00:00 Feb-22, 2021

TL* THE CONTACT OWNS A 2017 Lincoln MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) AND OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 426-2500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Parts: SERVICE BRAKES
  • Date of Incident: Aug-10, 2020
  • Date complaint filed: 18:58 Feb-10, 2021

Unreasonable amount of time for a manufacturer recall repair. Given the severity of this recall for the front brake flex lines the amount of time from notification to current date with no replacement parts available which is still on going. As seniors we feel that our car is very unsafe to drive as we have been told we may not be able to stop the vehicle without warning.

Parts: ENGINE
  • Date of Incident: Jan-26, 2021
  • Date complaint filed: 07:42 Feb-03, 2021

I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PROBLEM. I WAS TOLD THEY COULDN'T LOOK AT MY VEHICLE FOR OVER TWO WEEKS AND WOULDN'T HAVE A LOANER CAR UNTIL THEN. I TOLD THEM I WAS CONCERNED ABOUT DRIVING WITH THE PROBLEM AND WAS OFFERED TWO OPTIONS... LEAVE IT THERE UNTIL THEY COULD LOOK AT IT, WITH NO LOANER CAR, OR FOR TIMES SAKE TAKE IT TO ANOTHER DEALERSHIP. THIS IS UNACCEPTABLE AND A LIABILITY IN MY OPINION.

Parts: SERVICE BRAKES
  • Date of Incident: Aug-10, 2020
  • Date complaint filed: 10:46 Jan-27, 2021

Recall issued in august of 2020. I have called monthly to get obtain an update for the availability of part needed to repair my vehicles brakes, and my dealership keeps pushing the date of availability back. The dealership states that the manufacturer is not providing a date when the part will be available. My dealership is instructed me to check my vehicle 'daily for brake fluid leaks," this is unacceptable. I purchased a "new" car in 2016, "not a used car," and i should not have to "check my car daily" for a leak in my brake fluid. Lincoln has had almost six months to obtain and start repairs of this recall and has failed to initiate the repair. As a us consumer i should not have to drive my vehicle with the fear that my brakes may go out, or fail to stop timely every time i drive. This is not a door handle that is loose, this is my brakes, on my car. Please help! Lincoln needs to be held responsible and start providing the repairs that consumers need in order to operate a safe vehicle. Thank you.

Parts: SERVICE BRAKES
  • Date of Incident: Aug-01, 2020
  • Date complaint filed: 00:00 Jan-21, 2021

TL* THE CONTACT OWNS A 2018 Lincoln MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BAYWAY LINCOLN 12333 GULF FWY, HOUSTON, TX 77034; (281) 929-6500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Parts: SERVICE BRAKESFORWARD COLLISION AVOIDANCEBACK OVER PREVENTION
  • Date of Incident: Dec-17, 2020
  • Date complaint filed: 13:45 Dec-18, 2020

Yesterday, december 17, 2020, while backing from a parking space the brakes self-applied, no alarm sounded prior, and while not close to anything. I could let off the accelerator and the brake would release some. When straightened out and driving a short distance down the aisle it happened 2 or 3 more times and gave a red side warning light. Dead stops, accelerator felt hard to push. Happened both when cars were on the side(s) and none close at all. I got to the intersection with no cars close on all 4-sides. When i pulled into the intersection, it braked to a complete stop and refused to move. By playing with throttle and drive/park buttons, i got the car moving, i pulled into an open area and shut the car off, and restarted. I drove home, went through an 8-foot garage door, and parked with no more problems. This all happened in a walmart parking lot and exit lane. Due to the hard braking, if there had been cars behind or approaching a collision would have been possible if the other driver could not react to avoid my car.

Parts: UNKNOWN OR OTHER
  • Date of Incident: Nov-05, 2018
  • Date complaint filed: 22:53 Nov-14, 2020

TRANSMISSION NOT IN PARK BUT IT IS IN PARK. DRIVERS DOOR AJAR BUT DOOR IS SHUT. THESE SHOW UP IN THE DASH INFORMATION CENTER. GETTIN WORSE WITH TIME. MKX ONLY HAS 37,500 MILES. 2015 MKX. FEAR SAFETY .

Parts: SERVICE BRAKESELECTRICAL SYSTEMAIR BAGS
  • Date of Incident: Aug-21, 2020
  • Date complaint filed: 00:00 Oct-23, 2020

TL* THE CONTACT OWNS A 2016 Lincoln MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WARNING LIGHT WOULD ILLUMINATE INTERMITTENTLY ON THE INSTRUMENT PANEL. THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER AND HAD HER SERVICE LIGHTS REPAIRED. AFTER THE REPAIR WHILE DRIVING AT 20 MPH, THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL BUT THE BRAKES FAILED TO OPERATE WHICH RESULTED IN HER HITTING ANOTHER VEHICLE AS AN ENGINE LIGHT ILLUMINATED. THE AIR BAGS DID NOT DEPLOY AND THE CONTACT, IN A STATE OF SHOCK, COULD NOT MOVE AFTER IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AND A POLICE REPORT WAS FILED. THE CONTACT DENIED MEDICAL ATTENTION, DESPITE EXPERIENCING NECK PAIN, DUE TO COVID-19; NO OTHER INJURIES WERE REPORTED. THE CONTACT'S SON WAS ABLE TO DRIVE THE VEHICLE BACK TO HER HOME. UPON INVESTIGATION, THE CONTACT?S HUSBAND DISCOVERED ANOTHER RECALL ON THE VEHICLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PARTS FOR THAT RECALL ALSO REMAINED UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER HAD YET TO BE MADE AWARE OF THE COLLISION. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC).

Parts: SERVICE BRAKES HYDRAULICSERVICE BRAKES
  • Date of Incident: Oct-08, 2020
  • Date complaint filed: 00:00 Oct-13, 2020

TL* THE CONTACT OWNS A 2016 Lincoln MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Parts: ENGINEELECTRONIC STABILITY CONTROL
  • Date of Incident: Sep-16, 2020
  • Date complaint filed: 11:05 Sep-28, 2020

While driving at normal highway speed? S the engine shuts down with no throttle response or acceleration. The only option is to coast the vehicle to the side of the road. At that point the engine is at a very slow and rough idle with the orange service wrench and warning lights illuminated across the dash. To regain a throttle response, the operator must turn the vehicle off and restart it, this resets something for a short period of time. This is the fifth time that the vehicle has shut down during normal travel and it has been to the dealer with no codes found and no solution. I now consider this vehicle to be very unsafe after having this failure while being in the left lane passing a tractor trailer truck.

Comparison List:
Comparison list is empty, please add cars.