Mazda MAZDA6 Complaints

Mazda MAZDA6 Complaints
  • 132 Complaints
  • 15 Crashes
  • 1 Fires
  • 11 Injuries
  • 0 Fatalities
  • Consumers have filed a total of 132 complaints for MAZDA6 models.

Recent Complaints

2016 Mazda MAZDA6
Parts: WHEELSUNKNOWN OR OTHERSTRUCTURE
  • Date of Incident: Apr-16, 2021
  • Date complaint filed: 15:38 Apr-17, 2021

Water leak in trunk area leading to about a 2-inch puddle of water accumulation inside the trunk at the location of the spare tire area. Issue was noticed on april 16, 2021. The water accumulated on top and at the bottom of the spare tire. The parts of the vehicle are beginning to be negatively affected --mold, etc. There were items stored around the spare tire? E. G. Flat tire repair kit, emergency blanket, etc. That developed mold due to the accumulated water and were thrown away upon inspection. In addition to the spare tire area accumulating several inches of water, the spare the cover (i. E. Plastic honeycomb type that sits directly on top of the spare tire) is affected with the evaporation/condensation of the accumulated water. All other parts of the trunk and vehicle are were not wet to the touch. The source of the water is unknown. And it was not a user error type of issue? The vehicle has been stored with all windows, doors, trunk, and hood closed. Concern is that the accumulation of water will lead to the development of mold inside the vehicle and an unhealthy environment for the driver and passengers occupying the car. Additionally, it will lead to vehicle corrosion since the area where the water accumulates is not intended to be consistently holding water. Attached are several photos showing the affected area. Note that the photos only show the accumulated water that was underneath the spare tire after the water accumulated on top of the spare tire (inner section of the spare tire metal wheel which lays up when stored in the vehicle? S trunk), close to 2-inches worth, was removed along with the spare tire itself. I did not think of taking photos of the issue until after i removed the spare tire and the accumulated water. Please look into the matter and consider issuing a recall that would allow mazda to correct the problem. Thank you.

2018 Mazda MAZDA6
Parts: VISIBILITY/WIPER
  • Date of Incident: Mar-31, 2021
  • Date complaint filed: 11:47 Mar-31, 2021

The driver side mirror vibrates at highway speeds making it extremely hard to see what's in the glass.

2018 Mazda MAZDA6
Parts: SUSPENSIONSERVICE BRAKESPOWER TRAIN
  • Date of Incident: Mar-05, 2019
  • Date complaint filed: 21:22 Mar-26, 2021

The front and rear suspension pops, clunks, the vehicle shakes, vibration also happens, it also causing tires to be replaced faster than normal they go bold in the center its causing now the axles to shake at night time you can see the reflection from headlights bouncing, they have tsb's on this suspension issue however not for 2018 only 14-16 mazda 6s i believe and supposedly the issue was corrected well they lied because mine is a 18 and it is a disaster, my transmission is now shifting very hard from 1st to second gear, turn wheel it makes a loud clunk sound or popping sound, go over a dip in road does the same thing, you go over a bump the vehicle feels soggy, it like dribbles, it causes the vehicle to sway.. It's horrible, also the brakes was shaking at 15k miles, found out it's tsbs on this issue and of course the dealership didn't fix for free, charged me over 600 dollars for a issue that has a tsb on.

2017 Mazda MAZDA6
Parts: ENGINE
  • Date of Incident: Jan-19, 2021
  • Date complaint filed: 15:05 Feb-14, 2021

I bought my 2017 mazda 6 brand new. While the car was in warranty in january 2020 while i was driving with 50 miles in hour, the engine was running rough, the engine light was on and the engine stall. The car was towed by mazda at dealer. They replaced the fuel pump at that time. Few days ago while i was driving with 35 miles in hour the car did the same thing. Mazda towed the car to another dealer. After diagnosis they told me that is nothing wrong with the car and the car is not under the warranty anymoore. I told them that the engine light was on and something must be wrong. They didn't respond. The car has 24,000 miles and i am afraid to drive it anymore.

2017 Mazda MAZDA6
Parts: POWER TRAIN
  • Date of Incident: Jan-29, 2021
  • Date complaint filed: 14:28 Jan-30, 2021

Situation: cvt tramsmission running smoothly when car was first bought. I am 3 weeks into owning the vehicle and the transmission seems to be going out. I had a diagnostic text run and there are zero computer errors. Issues: high revs and jerking of vehicle when gassed. Whether i am at a stand still or already giving gas. Any increased speed applied by the gas causes the jerking motion. There is a 2-5 second delay from the pedal to the transmission kicking. I have almost wrecked multiple times when this issue started occurring on my drive. This cvt would be considered very hazardous considering the specific problems i am experiencing.

2017 Mazda MAZDA6
Parts: EXTERIOR LIGHTING
  • Date of Incident: Jan-21, 2021
  • Date complaint filed: 12:55 Jan-21, 2021

Led headlights on this model continue to flicker while driving at night at highway speeds become serious safety concern. Had vehicle inspected not alternator related to entire assembly workmanship issues. Company refuses to acknowledge it. Other complaints exist from other people.

2017 Mazda MAZDA6
Parts: ELECTRICAL SYSTEM
  • Date of Incident: Dec-04, 2020
  • Date complaint filed: 20:58 Dec-08, 2020

Ghost touch: my vehicle has the same "ghost touch" problem described in nhtsa id number 11375393. Functions on the touch screen randomly activate themselves. This occurs both while driving and while stopped. It is difficult to cancel these random actions, and it is distracting to deal with this problem while driving. I first noticed it around 32k miles, which is about 15k miles ago, and it occurs a few times a week.

2020 Mazda MAZDA6
Parts: STRUCTURE
  • Date of Incident: Nov-25, 2020
  • Date complaint filed: 21:53 Nov-27, 2020

Excessive paint chipping. I have the soul red (v46) paint. It was purchased on 06jun2020 and has only 2,000 miles but it has 3 large chips. Most of the miles are just going to the store. I work from home so i don't drive but a couple days a week.

2017 Mazda MAZDA6
Parts: ELECTRICAL SYSTEM
  • Date of Incident: Nov-18, 2020
  • Date complaint filed: 13:48 Nov-19, 2020

Ghost touch- radio/audio center randomly switches modes, stations, functions and will access phone contacts via bluetooth and make random voice calls. Once connected, it is very difficult to disconnect. Often times the call will be repeated several times. This occurs both while sitting still or when driving. It is very distracting to try to disconnect random voice calls while driving. The steering wheel buttons are not effective in trying to disconnect. You must cancel the call on the actual phone in violation of hands-free laws in the state of georgia.

2018 Mazda MAZDA6
Parts: UNKNOWN OR OTHER
  • Date of Incident: Nov-15, 2020
  • Date complaint filed: 00:10 Nov-17, 2020

I was driving on a street and my check engine light, tcs/dsc light, sbs/scbs light, mrcc light, and warning light appeared on my dashboard. My car then started putting or jerky. It felt as my car was very weak as if it was going to give out. This is the third time these same malfunctions appeared. Each time it occurred i took my car to the mazda dealership. The first time they did not find a problem because the warning light had already turned off. The second time(september 5), they gave me a new battery and new computer software. It is now at the dealership again. This situation is very scary and i need to know why this is happening

2016 Mazda MAZDA6
Parts: SERVICE BRAKES
  • Date of Incident: Oct-20, 2020
  • Date complaint filed: 03:51 Nov-02, 2020

Emergency parking break light randomly comes on it when driving. If i attempt to engage parking brake in order for me to disengage it requires that i put my seatbelt on and have doors lock then put car in drive to take break off. But light still remains on.

2015 Mazda MAZDA6
Parts: STEERING
  • Date of Incident: Oct-02, 2020
  • Date complaint filed: 14:36 Oct-03, 2020

While driving my 2015 mazda 6 gt, with 40,0000 miles on it, on a main local road, with a max speed limit requirement of 45 mph, i attempted to turn into the right turn lane at a speed of approx 35 mph, while lightly depressing the brake. As i began to turn, the steering just locked up, and the power steering stopped working. A few dashboard lights also came on at the same time.. One said power steering malfunction, the other was a red hazard symbol, and i don't specifically recall the other. I finally shut the car off after a few minutes. When i restarted the car, after several seconds the wheel regained mobility and the dashboard lights went off. I carefully and slowly drove my car home, aprrox 2 miles from where it happened. I haven't driven the car since, due to fear of it happening again. I was almost rear ended twice when it happened.

2016 Mazda MAZDA6
Parts: ELECTRICAL SYSTEM
  • Date of Incident: Aug-22, 2020
  • Date complaint filed: 10:59 Sep-03, 2020

My infotainment unit is in a constant reboot. I cannot access my car settings or radio or bluetooth, and the rear view camera is not working every time. It was fine and then it wasnt. I took it to the dealer and they told me it would be 1500 dollars. I see a lot of people with this problem in my research. I think this should be a recall because it is a safety issue since i cannot access my car settings, my camera is not working and my alert for when someone is behind me is also not working. I have a video of the reboot. It is also very distracting to be driving with a computer that is constantly rebooting. The system is rebooting when the car is on, while driving and while sitting still. I reached out to mazda who said it is not a recall yet but if i paid for the fix and they did call a recall i would get reimbursed. A 1500 dollar fix for radio is ridiculous and a car that is only 4 years old. The computer malfunctioned is my only guess and they should have to replace it since it is a safety issue and multiple people are having the same issue. Please help. I have a safety inspection due at the end of this month and im not sure it will pass.

2018 Mazda MAZDA6
Parts: UNKNOWN OR OTHERENGINEELECTRICAL SYSTEM
  • Date of Incident: May-25, 2020
  • Date complaint filed: 19:21 Aug-17, 2020

My mazda6 spontaneously caught on fire while it was parked on a street and completely burned down. The fault/problem cause is unknown at this time but i suspect there was wiring/electrical fault and manufacturing and design defect. Both the sheriff's department and fire department were involved in assisting me in this incident. I am still waiting for reports from law enforcement/first responders. Mazda has refused to address this situation without me providing them with an "inspection report supporting the claim a defect was present and said defect caused the fire. " as i was only a lessee of the vehicle, i have no possession of the vehicle and, therefore, i cannot order an inspection on the vehicle. Mazda is acting in bad-faith.

2018 Mazda MAZDA6
Parts: STRUCTURE
  • Date of Incident: Aug-01, 2020
  • Date complaint filed: 16:38 Aug-14, 2020

After less than a year of leasing this vehicle, an abundance of rock chips have shown up, more than any other car i've leased. This paint seems extremely susceptible to foreign objects. (this would be the soul red color they use. ) items that shouldn't cause a scratch do, and road debris causes chips that shouldn't far too much.

2015 Mazda MAZDA6
Parts: POWER TRAIN
  • Date of Incident: Jul-08, 2019
  • Date complaint filed: 21:05 Aug-11, 2020

Audible whine from transmission when in motion. I can't recreate the noise when stopped or in neutral and can be heard when in driving and picking up speed.

2016 Mazda MAZDA6
Parts: UNKNOWN OR OTHER
  • Date of Incident: Aug-16, 2018
  • Date complaint filed: 10:13 Aug-07, 2020

The touchscreen display has so many cracks that keep appearing.

2016 Mazda MAZDA6
Parts: VEHICLE SPEED CONTROLSERVICE BRAKESELECTRICAL SYSTEM
  • Date of Incident: Jul-30, 2020
  • Date complaint filed: 16:48 Aug-05, 2020

I was braking to a stop after decellerating, driving originally about 45 mph. Traffic was stopped in front of me. I was in motion on a highway, going straight ahead. My car slowed but resisted stopping. I pressed on the brake pedal harder until i came to a complete stop. My right foot was entirely on the brake, as i only use my right foot to operate the pedals. The engine was revving like it was accellerating. The car was in drive. No warning lights came on the dash. The engine continued to rev higher in intensity. I put the car into park, and the engine revved much higher. I pushed the start/stop button to turn off the car. The warning lights came on the dash. I was able to roll down the power window even though the car was turned off. I tried to restart the car after about a minute. The starter engaged, but the car did not start. I tried twice again and it did the same thing. I tried a fourth time and it reacted as if the battery was almost dead, some sound but no movement. I couldn't put the car in neutral to have the attending police officer push it out of the lane of traffic, and we noticed the emergency brake was engaged. I did not engage the emergency brake myself! My husband arrived, and he and the officer were able to put the car in neutral, however, they were unable to disengage the emergency brake. The car had to be loaded onto a roll-off wrecker to be taken to the dealership.

2016 Mazda MAZDA6
Parts: SERVICE BRAKES
  • Date of Incident: Jul-25, 2020
  • Date complaint filed: 00:00 Jul-27, 2020

Tl* the contact owns a 2016 mazda mazda6. The contact stated that the electronic parking brake failed. The contact stated that he was not able to disengage the parking brake. The parking brake light was illuminated. The vehicle was not taken to a dealer nor an independent mechanic for a diagnostic test. The manufacturer was made aware of the failure and informed the contact that the vin was not included in a recall and referred the contact to nhtsa. The failure mileage was approximately 40,000.

2016 Mazda MAZDA6
Parts: SUSPENSIONSTEERING
  • Date of Incident: Apr-02, 2020
  • Date complaint filed: 11:48 Apr-19, 2020

The suspension feels loose, like the steering is not in sync with the wheels when turning left. Occasional rattle after consecutive small bumps in the road and a slight vibration around 60 mph. I have all new tires, a wheel alignment, and an inspection by two seperate mazda dealers( pugi mazda in il, & mazda of jackson ms) both say they see nothing wrong.

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