• 15 Complaints
    • 4 Crashes
    • 0 Fires
    • 0 Injuries
    • 0 Fatalities
    • Consumers have filed a total of 15 complaints related to MINI POWER TRAIN.

    Recent Complaints

    • Date of Incident: Dec-21, 2019
    • Date complaint filed: 09:15 Jan-04, 2020

    12/19/19 i brought my vehicle to have 2 front tires replaced had them mount and balanced and a front alignment done. The dealer also completed multi point vehicle check. I get home. The car sits still saturday. I start it saturday at 1:30pm and get ready to pull out of drive way. Warning light comes on dash stating battery is not charging. Stop carefully. Consult nearest service center. I contacted service advisor. He stated to drive it back and they will give a loaner. I said no! The vehicle isn't drive able and i don't feel safe. He stated they close in 30 minutes. I wanted to speak to upper management. No one was available he stated. I said i would call back monday december23 2019. I spoke to receptionist who makes appointments. She had available spot on thursday december26,2019. I told her i will have it towed that thursday. I get there told them about the message that came on dash. I was going to have to replace battery and needed a brake flush and oh by the way looks like your pulley went out. The vehicle only had 37,502 miles. I have never heard of a pulley being replace at this mileage. I contacted customer relations for bmw mini that friday. They said they will contact in 1 business day. They did say there is an open case. They will contact jan 7. I was in a loaner for 6 days. I spoke to service manager tues 31,2019 which was new year's eve. She stated the dealership will give 20% discount and bmw mini will still contact me if they are going to assist. I mentioned to them about the defected pulleys on 2002 thru 2006 models. They will look into it.

    2017 MINI COOPER
    • Date of Incident: Oct-21, 2019
    • Date complaint filed: 00:00 Nov-13, 2019

    The vehicle was at a stop when the brake was released it lunged forward into oncoming traffic. Another time in driveway veh was bought to a stop in our driveway to turn around. The brake pedal was released and the car lunged into a wall and the tires continued to spin until brakes were heavily applied

    2016 MINI COOPER S
    Parts: POWER TRAIN
    • Date of Incident: Aug-17, 2019
    • Date complaint filed: 00:00 Aug-19, 2019

    Tl* the contact owns a 2016 mini cooper s. The contact stated that while the vehicle was parked on a hill of a driveway, fifteen minutes later the vehicle shifted out of park and rolled away. As a result, the vehicle crashed through the contact's garage door. There was no police report filed and no injuries reported. The vehicle was parked with the emergency brake applied. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was 18,000. The vin was not available.

    2015 MINI COOPER S
    Parts: POWER TRAIN
    • Date of Incident: Jun-07, 2019
    • Date complaint filed: 01:07 Jun-08, 2019

    The cars transmission jumps out of 1st gear when turning onto a city street or accelerating from a stoplight on a city street. I was almost rear ended 3 times this week and it? S very dangerous. This has happened numerous times this past week and is a documented problem with the 2015 mini cooper s manual. My car only has 25,400 miles on it. The warranty just expired on 05/18/2019 (out by date) this month and the dealer refuses to repair the problem under warranty. If this is a documented problem, why doesn? T the dealer take the steps to fix it properly?

    Parts: POWER TRAIN
    • Date of Incident: Jan-25, 2019
    • Date complaint filed: 00:00 Feb-02, 2019

    2015 mini countryman with 48980 miles clutch failed while it was in motion turning from a 50 mph zone to a side street. Dealer covered it except $173 due to extended service maintenance plan. It also cost $155 local service shop for diagnosis. The dealer replaced flywheel, clutch and pressure plates, shift fork and pedal retaining pin and clutch release fork. This could have been a life threatening condition if the right turn was not made in the lower speed road.

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