Porsche Complaints

2016 Porsche CAYENNE
  • Date of Incident: May-01, 2023
  • Date complaint filed: Jun-05, 2023
  • Failed components: POWER TRAIN

At slow speed, under acceleration, the transfer case slips, and makes a thumping noise. Over time, the car has poor acceleration when trying to get up to speed with other cars. The dealer has confirmed that this is a problem with porsche cayennes. Thank you.

2016 Porsche CAYENNE
  • Date of Incident: Apr-16, 2023
  • Date complaint filed: Jun-04, 2023

My car had a problem in the hybrid part, before doing the diagnosis they said 3 different problems, when they gave me the diagnosis they said they didn't know what it was but that to begin with “it could be “ the components $13,000 to fix. But my car is under the 8 years or 100,000mls hybrid system warranty, so i contacted porshe headquarters and they said the car was out of warranty. So i called porche in fremont (where they have mentioned the warranty on their website) and 3 people confirmed that the car is under warranty by vin n. I called headquarters again and they said they needed this guarantee in writing. So when i called fremont again 3 weeks later they said the car is not under warranty, meaning they changed the whole conversation within 3 weeks. I already confirmed it on carfax and i am under warranty but i never received any responses to emails or phone calls they are ignoring me because they don't want to assume the warranty. Fremont confirmed that i had 6 months or 19,000 miles until the warranty expired, and strangely 3 weeks later that warranty no longer appears in their system. In my opinion they don't know what the car has and they are trying to escape the warranty because there are few months left to finish, that's why they don't give me answers, i haven't tried all possible options and i can't find help to solve this problem, i'm stuck at home dor the last 3 months with 2 children without car. Because my only car is at the porsche parked waiting for someone to take over the car's warranty. Mentioned that the car had no accident, it was just parked in the garage and one morning it didn't start and had to be towed. Terrible costumer service

2023 Porsche 718 BOXSTER
  • Date of Incident: May-10, 2023
  • Date complaint filed: Jun-02, 2023
  • Failed components: SERVICE BRAKES

I was traveling north on the 127 expressway in michigan on wednesday, may 10, 2023 in my brand new porsche boxster. It is a manual transmission. There was not a lot of traffic. It was maybe around 4:00 pm and the weather was fine. In the distance i could see a lane closure marked by orange and white barrels. I was going 70 mph. I tried to slow down, but when i pressed down on the brake pedal, nothing. There was no resistance and the pedal went all the way to the floor. I hit the brake multiple times and nothing...... Eventually, i rear ended a car in front of me; the driver stated he was going 60-65 miles an hour. My car kept going because there were no brakes. I traveled a long distance before the car came to a stop. The young man and i drove our cars (unbelievably, my brakes worked fine) to the next exit 1&1/2 miles, and we waited for the police to come. Luckily, neither i nor the young man in the car i hit were injured. Neither of our airbags went off. His car didn't even have a dent, but his rear bumper was scratched up. My car has almost $9,000 in damage. On request the car is available for inspection. The service department at the porsche dealership in okemos says the brakes are fine, nothing is wrong with them. At this point, an agent at state farm, my insurance company, is trying to get permission to hire an origin and cause expert to look at the car. But the insurance company hasn't actually inspected the car (in person) for brake failure or damage assessment.

2020 Porsche MACAN
  • Date of Incident: Mar-30, 2023
  • Date complaint filed: May-30, 2023
  • Failed components: SERVICE BRAKES

The contact owns a 2020 porsche macan. The contact stated while driving 35 mph and depressing on the brake pedal, the vehicle started shaking abnormally. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the issue was due to wear and tear on the rotors and brake pads. The vehicle was not repaired. The manufacturer was contacted and stated the brakes and rotors were not under warranty. The failure mileage was 20,000. The vin was not available.

2021 Porsche TAYCAN
  • Date of Incident: Apr-23, 2023
  • Date complaint filed: May-30, 2023
  • Failed components: SERVICE BRAKES

The brakes had no air pressure when trying to slow down; completely totalled which then caused a collision into another vehicle; the car had significant damage with inspection by insurance adjuster and collision team; no warning lights and had been in the porsche dealership for computer updates prior to incident.

2014 Porsche BOXSTER
  • Date of Incident: Aug-02, 2021
  • Date complaint filed: May-30, 2023
  • Failed components: ENGINE

2014 porsche boxster- consumer haves concerns about the hydro-mounting, which is causing a padm fault. Consumer paid for the repair & it occurred again. The first occurred after 35000 miles and again after 42000 miles. Consumer has read that others have had the same problem. Consumer thinks its a design problem & thinks it will happen again. Consumer ask should they have it fixed again?

2016 Porsche CAYENNE
  • Date of Incident: May-29, 2023
  • Date complaint filed: May-29, 2023

Headlight went out. Lane change assist not working

2017 Porsche MACAN
  • Date of Incident: Feb-01, 2023
  • Date complaint filed: May-21, 2023

Vehicle was driven to porsche of arlington (virginia) for warranty service and a virginia safety inspection. Service advisor reported that safety inspector informed him the vehicle passed inspection; however, it was noted there is fogging, spiderweb type cracks, and discoloration on the inside of each headlight lens. It was discovered through conversations at the dealership and online research that a chemical reaction between the factory lens coating and the gas emitted by the headlight bulbs was the likely cause. Lumen output has gradually decreased as the issue grows worse and both lenses become more opaque in appearance. Porsche of arlington advised us the factory warranty had expired, as we had expected. They completed a thorough inspection of the headlight assemblies, took photos at the dealership, and further suggested we contact porsche cars north america to file a claim to ascertain whether a remedy could be made under 'good will' as this is undoubtedly a safety issue. Porsche cars north america responded via e-mail and advised us that 'customer safety and satisfaction is our top priority. ' they assigned a case number and informed us we would be hearing from a representative for additional information. After several weeks of phone calls, porsche cars north america determined that no 'good will' would be provided as this issue involves/is related to the vehicle's glass/lens and therefore excluded from any adjustments or consideration from porsche cars north america. We are asking nhtsa to investigate this issue for the following reasons: 1) this is a growing safety issue as lumen output is steadily decreasing 2) this is unrelated to regular service/maintenance or any culpability on behalf of the owners 3) absent replacement, this issue cannot be corrected by the owners 4) it has been reported to be a growing issue among numerous porsche macan owners 5) we have exhausted our options with the dealership and porsche cars north america

2018 Porsche MACAN
  • Date of Incident: Feb-20, 2023
  • Date complaint filed: May-20, 2023
  • Failed components: AIR BAGS, ELECTRICAL SYSTEM, and SEAT BELTS

Forgot case number with porsche it is 800053607 porsche says car is unsafe to drive. My case number with nhtsa is 11522971

2018 Porsche MACAN
  • Date of Incident: Feb-20, 2023
  • Date complaint filed: May-19, 2023
  • Failed components: AIR BAGS, ELECTRICAL SYSTEM, and SEAT BELTS

While in dallas tx on feb 23 2023 i took my car to dealer air bag light came on. Issue was seat belt sensor defective part number 95b 881 256 ba repair set seat occupancy sensor. Found out there are several macan gts 2018 same problem.

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