There hasn't been a specific incident at this point. I am reporting what appears to be a manufacturing defect with the headlamps on my 2013 Acura RDX. I have owned this car for approximately 9 years and recently (past 6-12 months) noticed having difficulty seeing the road at night. Even worse seeing the road at night when raining. I took this vehicle to my personal mechanic and he suggested that the reflective coating inside the light seems to have dulled or has become corroded. He suggested this should not happen and wondered if Acura was aware of it. I did a brief google search and quickly found I was not the only one who had experienced this issue. I called Acura and opened a case file to see if they were aware or if there was something they could do. Then took to a Acura dealer to have them investigate. The dealer has agreed the reflective coating inside the light was no longer working as intended and may be the cause of the dim lights. They contacted Acura about this and Acura said they would only pay for half because the car was 11 yrs old. I suggested this didn't seem equitable since this definitely a safety issue that is not related to normal maintenance and there was literally nothing I could have done to prevent this. So in my opinion they acknowledged there is a manufacturing defect and refuse to own the problem. I don't believe it's reasonable to expect to have to replace the entire light assembly of a vehicle during the life of that vehicle to keep the lights working properly. Certainly not on a car that is just over 10 years old.
Tailgate window shattered spontaneously while parked in our driveway. There was no force or impact to the glass causing this condition. An insurance claim was filed, and the glass was replaced. However, due to the design of the tailgate, we were informed by safelite, the glass repair company that many of the pieces of glass that fell into the body of the tailgate could not be removed without full removal of the tailgate which is not covered by insurance. The resulting condition is the sound of moving broken glass every time the tailgate opens and closes as well as the tailgate closing button located on the tailgate no longer working. Additionally, at times when closing the tailgate via remote, the tailgate does not fully close.
Rear windsheild glass shattered spontaneously.
Acura RDX vehicles’ headlights anre extremely dim, to the point where we cannot see the road and where drivers have even described the vehicles as “undrivable” at nighttime.
The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle through the driver's side door and then closing the door, the rear tailgate window shattered without impact. The vehicle was taken to the dealer. The vehicle was repaired. The contact stated that there was glass in the trunk of the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Headlights are incredibly dim and unsafe. I’ve now almost been in two accidents at night. My passengers always comment turn on your lights and i have to say they are already on.
Driver side mirror is vibrating while driving- more noticeable at speeds above 35 mph. Took into the dealer for replacement. After ride with tech, tech confirmed issue. Dealer replaced driver side mirror but still shakes/vibrates while driving. Vibration causes distortion of vehicles and other surrounding items in driver side mirror. Also, vibration causes distraction to driver.
The contact owns a 2014 Acura RDX. The contact stated while driving at an undisclosed speed, the contact became aware that the headlights were extremely dim and failed to provide proper illumination while driving at night. The contact stated that the headlights were replaced several times, but the failure persisted. The dealer was made aware of the failure and the service manager stated that the headlamp housing needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
Headlights are very dim. Seems like a well known problem, with recalls to other models. Very expensive to fix correctly.
Low-beam headlights are dangerously dim, almost unusable at night. Replaced bulbs, no difference in light output. Dealer has confirmed issue. Obviously a safety issue, if the road can't be lighted, potential for crashes. No signal/notification in cab, as the headlights work.