Acura TLX Complaints

2020 Acura TLX
  • Date of Incident: May-09, 2024
  • Date complaint filed: May-09, 2024
  • Failed components: FUEL SYSTEM, GASOLINE

The contact owns a 2020 acura tlx. The contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2018 Acura TLX
  • Date of Incident: May-02, 2024
  • Date complaint filed: May-06, 2024
  • Failed components: ENGINE

My engine makes sounds and possibly there's some shifting noise when i'm not changing gears while driving on the highway. The dealer routinely checks my fluids,so the transmission fluid is fine. I even had a transmission flush after reading an article about this engine. The engine ticks like the rows are sticking. These are all characteristics of the published letter last year recalling hondas and my car year make and model. Please furnish me with a recall letter so i can have this engine fixed before it dies or burns out on the highway causing injury or death

2015 Acura TLX
  • Date of Incident: Jan-01, 2024
  • Date complaint filed: May-01, 2024
  • Failed components: ENGINE

I received notice of a recall on my 2015 acura tlx in january 2024. The notice indicated parts were not available for repair and i would receive further notice when parts became available in early spring. I heard nothing by may 1 so called the dealer. They said parts are coming in slowly and the first available appointment they could give me for repair would be in august. I am planning to transfer this car to a family member in june, so this is unacceptable. It also means that i continue to be exposed to any safety problems that arise.

2015 Acura TLX
  • Date of Incident: May-01, 2024
  • Date complaint filed: May-01, 2024
  • Failed components: ENGINE AND ENGINE COOLING

The contact owns a 2015 acura tlx. The contact received notification of nhtsa campaign number: 23v751000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact expressed dissatisfaction with the manufacturer's inability to communicate details regarding the systems that affected vehicles might experience as well as a plan or timetable for providing the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. The vin was not available.

2018 Acura TLX
  • Date of Incident: Apr-25, 2024
  • Date complaint filed: Apr-25, 2024
  • Failed components: ELECTRICAL SYSTEM and UNKNOWN OR OTHER

My car alarm keeps going off. It happened last week overnight 3 times (12:30, 1:30, 2:30) last week and a week later again overnight.

2015 Acura TLX
  • Date of Incident: Apr-23, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: ENGINE AND ENGINE COOLING

The contact owns a 2015 acura tlx. The contact received notification of nhtsa campaign number: 23v751000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2015 Acura TLX
  • Date of Incident: Nov-04, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: ELECTRICAL SYSTEM, ENGINE, and UNKNOWN OR OTHER

While driving vehicle goes into neutral on its own and will not go back into drive for at least 30 mins.

2016 Acura TLX
  • Date of Incident: Sep-26, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: ENGINE AND ENGINE COOLING

The contact owns a 2016 acura tlx. The contact received notification of nhtsa campaign number: 23v751000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and went into limp mode. The contact parked and restarted the vehicle. The contact stated that the failure reoccurred. The vehicle was towed to the dealer where the vehicle was diagnosed with engine failure. The contact stated that the vehicle was safe to drive. The contact stated that on another occasion while driving, the failure reoccurred. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was left there for a month. The vehicle was diagnosed with engine failure. The contact was informed to wait to receive the recall notification. The contact was contacted and requested to remove the vehicle from the dealer's lot. The vehicle was towed to the residence. The vehicle was towed back to the dealer where the vehicle was diagnosed with engine failure. The contact was informed to wait for the recall notification. The contact stated that after four visits to the dealer, the dealer declined to acknowledge that the vehicle was ever there or diagnosed. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 120,000. Parts distribution disconnect.

2018 Acura TLX
  • Date of Incident: Sep-27, 2023
  • Date complaint filed: Apr-22, 2024
  • Failed components: ENGINE

Vehicle starting making ticking noise, i called dave white acura. It very quickly turned into a very loud knocking noise. I called back and they told me to have it towed in which i did. I also took a video of the car knocking. Dave white acura called me first thing the next day and said, we started your car and it is knocking so loud we immediately shut it off. But no updates were made to my service papers other than my initial phone call. I was advised by dave white acura i needed a new engine. I of course asked why, their response was, it’ll be cheaper for you to just put in a new (rebuilt) engine in than for us to tear it apart to find out exactly what it is but you definitely need a new engine. Again, dave white failed to provide the necessary updates through the process and now honda is refusing my reimbursement. I paid over $8016 to have a rebuilt engine but into my 2018 tlx.

2020 Acura TLX
  • Date of Incident: Aug-29, 2023
  • Date complaint filed: Apr-21, 2024
  • Failed components: FUEL/PROPULSION SYSTEM and UNKNOWN OR OTHER

Unknown

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