Audi Q7 Complaints

2017 Audi Q7
  • Date of Incident: Jan-08, 2024
  • Date complaint filed: May-08, 2024
  • Failed components: EXTERIOR LIGHTING

Side marker light defective message appears erroneously. Side marker light is intact and functional. Error message is a distraction and will fail to accurately notify of real issues with side marker light.

2019 Audi Q7
  • Date of Incident: May-01, 2024
  • Date complaint filed: May-07, 2024
  • Failed components: STEERING

1. Steering malfunction, yes. 2. In the course of driving on 1-70 through a mountain pass in colorado with snow and poor driving conditions, the steering mechanism on the vehicle failed resulting in not being able to maneuver the vehicle out of the lane or off the road safely. If this happened while other vehicles were in front/behind or to the side of us, or if this would have happened in another mountain road without emergency curbing/exits - we could have easily been killed. 3. The vehicle is at the audi denver dealership (had to be towed) and they confirmed the code "steering: malfunction! Please stop vehicle" that displayed on the panel. 4. No, tried to call audi but there was a 2 hour wait to talk to someone and even then, not sure i would have reached anyone that could have helped. 5. Warning message "steering: malfunction! Please stop vehicle" displayed with red steering wheel icon and exclamation mark. No other warning or sign of failure. This is the problem, driving at highway speed, get a steering malfunction warning, can't steer or control the vehicle - have to stop "safely". This could have been catastrophic. In any other vehicle if rack/pinon slips or power steering fluid fails, you can still manage to steer and avoid collision, this audi under these conditions gave no such option.

2019 Audi Q7
  • Date of Incident: Apr-05, 2024
  • Date complaint filed: May-04, 2024
  • Failed components: ENGINE and SUSPENSION

Motor mount is leaking hydraulic fluid. Available for inspection. At around 69,000 miles this was found by an independent service center. Motor mount must be replaced. There was no knowledge other than vehicle shaking. No lights. It was detected by other issues and codes being ran.

2017 Audi Q7
  • Date of Incident: May-02, 2024
  • Date complaint filed: May-02, 2024
  • Failed components: SUSPENSION

The rear spring cracked and the lower seat where the spring sits deteriorated. Unsafe to drive before replacement. No warnings, just a clunking sound.

2017 Audi Q7
  • Date of Incident: Oct-17, 2023
  • Date complaint filed: Apr-29, 2024
  • Failed components: EXTERIOR LIGHTING

I got a malfunction alert on my dash that states " right side marker light defective - see owners manual". Apparently, there is an existing recall 97cb for this item but my vin is not listed as part of this recall. I have read several complaints that more and more audi q7 vehicles are being affected by this malfunction. I would like to see if my vin can be included on the 97cb recall? Since this problem seems to be shared among tens of thousands of vehicle owners and those affected are growing in numbers. Please advise on this issue since it is a safety related matter and the repair cost from audi are very expensive. Thanks, [xxx] [xxx] [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2017 Audi Q7
  • Date of Incident: Apr-10, 2022
  • Date complaint filed: Apr-26, 2024
  • Failed components: ELECTRICAL SYSTEM and UNKNOWN OR OTHER

There is side marker lights issue. It happened 2 years ago in my case, both cases left side. . Audi has previously address this recall, but did not include my vin, and it states the same issue. I found that old model has same issue with recall. I searched audi owner web site, and saw there were so many owner had same problem. However, audi did not declare 2017 q7.

2017 Audi Q7
  • Date of Incident: Apr-23, 2024
  • Date complaint filed: Apr-25, 2024
  • Failed components: SUSPENSION

While driving, the lower suspension control arm broke in half. No impact to the part, a break with no explanation. Cause the vehicle to veer to one side while the vehicle dropped in ride height causing the tire to rub on the inside of the wheel well. The damage could have caused a crash if going at a higher speed. This happened at 15 mph while increasing in speed.

2017 Audi Q7
  • Date of Incident: Jun-01, 2023
  • Date complaint filed: Apr-25, 2024
  • Failed components: EXTERIOR LIGHTING

There is side marker lights issue. It happened 1 one year ago. It was right side. Few months later , left side had same problem. I checked up audi q9 with same problem. I found that old model has same issue with recall. I searched audi owner web site, and saw there were so many owner had same problem. However, audi did not declare 2017 q7.

2019 Audi Q7
  • Date of Incident: Jan-23, 2023
  • Date complaint filed: Apr-25, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

I have been told that i have a fuel rail leak, which can cause a fire in the engine compartment. This is the same as nhtsa campaign number 19v035000, but that campaign only covers model years 2016-2018 for the audi q7. This same issue has surfaced with my 2019 q7.

2017 Audi Q7
  • Date of Incident: Apr-20, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: EXTERIOR LIGHTING

Front left side marker light defective. See owners manual. After checking with the owners manual - it says contact your audi service. Checking online reveals that several other audi owners with an audi q7 2017 model have experienced this exact same issue. When the issue happens under warranty the headlight in question is replaced for around $4,000. If not under warranty it is an out of pocket expense - a very high cost. According to audiworld online this exact issue is covered by audi recall campaign 97cb (nhtsa id : 16v642000) but only for some vin numbers and not for my vehicle

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