The lower active grill on my 2020 bmw 330i failed. I purchased the vehicle on january 24th. On february 27th, the check engine light came on. I called the dealership i bought it from. They told me they did not have the necessary technology to diagnose, so i took it to a bmw mechanic. The mechanic told me it is a known warranty issue with this particular bmw, and that bmw should fix it for free under the limited warranty bulletin. When i tried to contact bmw about this issue, they refused to pay for it stating that my specific vin number was not affected by this issue, and therefore they wouldn't pay for it. This makes no sense seeing as it is a clearly known issue with an active bulletin out for the same exact year make and model as my vehicle. The production clearly did not change enough to fix the issue, so my vehicle should be included in the limited warranty/recall. The flaps can get stuck closed, which can cause the car to overheat quickly, which can be extremely unsafe. Bmw refused to even look at the vehicle to see if the issue was in fact the warranty issue without me paying a $250 diagnostic fee, when i had just paid to have it diagnosed at a different bmw mechanic.
VIN Pattern | 3MW5R1J0*L8****** |
Drive Type | RWD/Rear-Wheel Drive |
Manufacturer | BMW AG |
Make | BMW |
Model | 330i |
Model Year | 2020 |
Series | 3-Series |
Trim | 330i NA |
Body Class | Sedan/Saloon |
Vehicle Type | PASSENGER CAR |
Engine HP | 255 |
Engine KW | 190.154 |
Engine Displacement (CC) | 1998 |
Engine Displacement (CI) | 121.9 |
Primary Fuel Type | Gasoline |
Transmission Style | Automatic |
Wheelbase - Short | 112.20 |
Electronic Stability Control | Standard |
Traction Control | Standard |
Lane Departure Warning | Standard |
Forward Collision Warning | Standard |
Advanced Automatic Collision Notification | Standard |
Rear Visibility System | Standard |
Daytime Running Light | Standard |
Tire Pressure Monitoring System (TPMS) | Direct |
Keyless Ignition | Standard |
Auto Reverse System | Standard |
Front Air Bags | 1st Row (Driver and Passenger) |
Knee Air Bags | 1st Row (Driver and Passenger) |
Side Air Bag | 1st Row (Driver and Passenger) |
Curtain Air Bags | 1st and 2nd Rows |
Seat Belts | Manual |
Seat Belt Pretensioner | Yes |
Lower Beam Headlamp Light Source | LED |
Semiautomatic Headlamp Beam Switching | Standard |
Plant City | SAN LUIS POTOSI |
Plant Country | MEXICO |