While running house errands April 26,2024, late in the afternoon around 4:15 pm to 4:30 pm or so estimated BMW X5 suddenly shutdown in the middle of road from a major stop light intersection with no warning signs displayed on the dashboard no display of any indicators on the dashboard just suddenly shutdown car would not move & could not operate the car : many cars behind us were inconvenienced & some drivers pissed off since I was blocking traffic Called towing services & got the the car finally moved physically to our home address : hazard signal could not be operated due to shutdown off the car Very scary & a major safety concern for me & wife due to this incident on top creating a very stressful situation & scenario for road conditions due to the car incident How can a car suddenly shutdown & not able to operate it w no warnings for any driver ? I was driving the car when this incident took place Please investigate this matter as it’s very concerning from a risk & safety matter
Vehicle looses power with " powertrain malfunction' displaying on the dashboard. Several codes for the hybrid battery failure. Per bmw usa, hybrid system has 8 years 80000 mile warranty. Bmw usa and or authorized bmw dealership does not want to honor the warranty, claiming the hybrid battery might have been overused. Vehicle only has 65k miles and it is within the warranty period.
The contact owns a 2018 BMW X5. The contact stated that while driving at approximatly 75 MPH, the vehicle lost power and slowed down to 15 MPH. The vehicle was steered to the side of the road and restarted, but was not able to accelerate over 5 MPH for a short period. The contact stated that the vehicle eventually accelerated over 35 MPH. The vehicle was taken to a dealer where it was diagnosed after 8 days that the throttle value needed to be replaced. The vehicle was repaired but the failure reoccurred. The vehicle was taken to a dealer where it was waiting to be diagnosed. The manufacturer was notified of the failure. The failure mileage was 61,000.
I was parking the car in a parking lot. I had my foot completely off of the gas pedal while allowing the car to roll forward into a parking spot. The car suddenly accelerates and i could not slam on the brakes fast enough to prevent damage. This was the 3rd time this type of incident occurred in this car.
I am started to lease this car in august 2024. After 2 weeks, the car just halted, unable to move. Luckily this happened in my driveway. It took bmw more than 1 month to repair this. They had to change the combined charging unit with a different part number (upgraded part). At that time the car had roughly 200 miles on the odometer. In february of this year (2024), the car had a drivetrain fault, related to high voltage batteries. That time, it was still drivable but it did spend 2 more weeks at the dealership. Three weeks ago, i had another catastrophic failure with the car halting suddenly. This time, i was not as luck as the first time. It happened away from home. With no power at all, i was able to somehow park the vehicle. It got towed to the dealership again. I don’t have a diagnosis for this case. What they told me is that they thought that this problem with my electric engine was fixed. Last week, after bmw north america instructing the dealership on how to presumably fix the car, the dealership told me that they were told to halt any repairs until further notice. I am left waiting. Even if they think that they may have fix the problem, it seems that bmw does not really know how to address it. There are many such complaints about this specific model on various boards, complaints about high voltage problems, complaints about combined charging units that are defective, complaints about these drivetrain faults and malfunctions. Yet, there are no recalls. I am trying to get this car replaced but i am afraid that it will require a lengthy and expensive legal battle. Please consider looking into it. You will find many customers like me with this model. Having a car halting like this for no apparent reason, without any warning is pretty dangerous. Many thanks.
The vehicle has been part of recall #[xxx] related to engine egr cooler leakage. The egr cooler is part of emission's control. On this vehicle the egr can leak which causes coolant to get into intake manifold and potentially cause risk of fire. Bmw denied to cover the repair on my vehicle reason i am asking for support. Have already called bmw customer service 1800-831-1117 but unfortunately no support was offered. Car have been fixed by replacing the egr with genuine bmw part. Invoice attached. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
We were driving at about 45 miles per hour (not using adaptive cruise control) and the emergency braking system suddenly kicked in, slamming on the brakes even though there was nobody in front of us slowing down and there was no hazard. It created a dangerous situation as the car in back of us could have rear-ended us.
The contact owns a 2019 BMW X5. The contact stated that the vehicle was communicating with the SOS department while no incident had occurred. The vehicle was taken to the dealer, where it was determined that a water leak in the rear antenna of the vehicle had caused the electronic malfunction. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 44,500.
The contact owns a 2024 bmw x5. The contact received notification of nhtsa campaign number: 24v104000 (electronic stability control (esc), service brakes) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
Sunroof unexpected exploded. No external interfaces (rocks or debris or weather) radio off sunscreen open sunroof closed. Speed was approximately 30 mph. Took car to dealership and was told sunroof don't just explode something had to hit it. They mentioned nothing about the issues with these sunroof, complaints or investigations that has done.