The vehicle has been part of recall #[xxx] related to engine egr cooler leakage. The egr cooler is part of emission's control. On this vehicle the egr can leak which causes coolant to get into intake manifold and potentially cause risk of fire. Bmw denied to cover the repair on my vehicle reason i am asking for support. Have already called bmw customer service 1800-831-1117 but unfortunately no support was offered. Car have been fixed by replacing the egr with genuine bmw part. Invoice attached. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
| VIN Pattern | 5UXKS4C5*E0****** |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | BMW MANUFACTURER CORPORATION / BMW NORTH AMERICA |
| Make | BMW |
| Model | X5 |
| Model Year | 2014 |
| Trim | xDrive35d |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine HP | 265 |
| Engine KW | 197.611 |
| Engine Displacement (CC) | 3000 |
| Engine Displacement (CI) | 181.8 |
| Primary Fuel Type | Diesel |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd Rows |
| Seat Belts | Manual |
| Seat Belt Pretensioner | Yes |
| Other Restraint System Info | Pretensioners for Driver and Front Passenger. |
| Plant City | GREER |
| Plant State | SOUTH CAROLINA |
| Plant Country | UNITED STATES (USA) |