Ford Complaints

  • 15808 Complaints
  • 656 Crashes
  • 188 Fires
  • 785 Injuries
  • 12 Fatalities
  • A total of 15808 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.0%, or 785 of those complaints have caused some degree of injury. 4.1%, or 656 were crash related, and 1.2%, or 188 complaints describe fire-related incidents.

Recent Complaints

2017 Ford F-250
Parts: SUSPENSIONSTEERING
  • Date of Incident: Feb-17, 2021
  • Date complaint filed: 22:45 Feb-24, 2021

When i operate my 2017 ford f250 at speeds greater than 45 mph and encounter a pot hole or bump in the road the truck begins a terrible "death wobble". The steering wheel shakes violently and the entire truck shakes and rattles. The dealership replaced a steering damper as part of a ford extended warranty program but now claim the problem will persist because i have worn ball joints and a drag link that needs replaced. I was told this would cost me over $1,100 and it is not covered by ford although it is obviously a flaw and a result of the failed damper. I can't believe ford is willing to ignore such an issue. My family won't ride on the highway in the truck as it is too frightening for them. The sad part is the truck has 25,000 miles and cost me $50,000 and i can't drive it or depend on it now.

2020 Ford EXPLORER
Parts: FUEL/PROPULSION SYSTEM
  • Date of Incident: Feb-11, 2021
  • Date complaint filed: 21:44 Feb-24, 2021

When parking vehicle or backing out of garage slowly, you hear fuel sloshing under the front seats like there is no baffle in the tank. Very very noticeable and also mentioned on this site from other ford owners. A tsb should be issued by ford immediately as they did for the same issue with tsb 18-2378. This is not a normal condition and it? S a cop out for ford not to address this problem that they have had in other ford products and this one now as well!!

2019 Ford F-250
Parts: STEERING
  • Date of Incident: Feb-16, 2021
  • Date complaint filed: 14:58 Feb-24, 2021

Experience excessive oscillation in the steering wheel, referred to me at the dealership as the "death wobble". Have taken this to dealership 5 times and on the 4 visit i was told that the "steering stabilizer" was bad. They installed a new stabilizer and i assumed it to be fixed. Several months later i experienced the same issue, driving on interstate 40 at aprox. 75 mph and violent shaking of the steering wheel which i had to pull off of the road to stop. This has happen several times since the proposed fix was done. In december i received a letter from ford customer satisfaction program 20n04 stating an extended warranty on steering linkage "one-time repair program". The last time i took to the dealership they told me that the new stabilizer had been installed and there was no more that knew to do. Part was replaced and it is not fixed!!

2017 Ford F-350
Parts: STRUCTUREELECTRICAL SYSTEM
  • Date of Incident: Dec-21, 2020
  • Date complaint filed: 13:17 Feb-24, 2021

Had recall perform for tailgate opening unexpectedly on march 3, 2020. In december 2020, the tailgate opened multiple times while driving on the highway and while reversing to attach a trailer causing damage to the tailgate. We contacted kendal ford in meridian id to get this problem resolved and they said ford would not cover it since the recall was performed and is now closed. They want in excess of $1500. 00 to fix the problem that should have been fixed with the recall. Ford will not budge in covering this issue which was part of the original recall. Obviously the recall for the tailgate did not work. Please can you have another recall issued for this tailgate issue. It is extremely dangerous to have items in the bed of our truck and not knowing when the tailgate will open and contents fall out causing an accident.

Parts: POWER TRAIN
  • Date of Incident: Feb-10, 2010
  • Date complaint filed: 12:14 Feb-24, 2021

On february 10 2021 after i turned the truck off and i put my truck in park and removed the keys to get out as i was exiting the vehicle it rolled forward and all most hit my brother who was crossing in front of the truck. I restarted the truck backed up put it in park, shut it off removed the key went to exit the truck again and it rolled forward again. I repeated the procedure again and it did it again. I called ford and they said there was no recall for my truck for this problem. There are several recalls for 2018 f50 trucks built in the months prior to mine. Clearly ford should include the recall for my vehicle. The current recall numbers are 18s09 and 18s10. My truck was sent for service for this problem but the dealer said they could not find any problem. I do not want a vehicle that could roll forward while in park and injure or kill someone.

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