A total of 14758 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.1%, or 748 of those complaints have caused some degree of injury. 4.2%, or 623 were crash related, and 1.1%, or 168 complaints describe fire-related incidents.
For more then 18 months i have been trying to get the repair/recall,(19s38) from my local dealer ventura ford. Still after all this time i have been told 2 excuses several times 1. ) "the parts are not available. ", and 2. ) "that the repairs were already done. " i have called the customer service number (1-866-436-7332) twice this month. Each time i have been told that the parts are not available
Cars only at 43k miles and constantly stalls. Takes 10 minutes to start. Gas tank makes weird vibrating noise and my gas mileage on full tank will go from 330 to e to 160 to e in 15 seconds. My windows randomly dont work, my lights dim and car just shuts off while driving and the stereo cuts out and looses half power like volume was turned down even tho it wasnt,and the dealership is trying to charge me to fix these issues and im hoping ford rectified this with having to pursue this. Me and my family including infants and my pregnant wife use this car daily and i depend on it to get myself to work as an essential employee in nursing we need pur vehicle to be dependable and it has been anything but. For dates this happens its multiple times a week and has been happening since after putting only 3k mileage on the car i bought it at 21k miles its 43k amd this issue is becoming a serious inconvenience and safety concern. Im annoyed because i took out a loan to buy this vehicle and still owe 28k on it so if this car dies im screwed with getting ro my job and even making more loney to pay this off to even get another vehicle
My 2019 f350 has a death wobble which is uncontrollable. Durning the past 2 weeks has made us almost crash. Fit leaves the truck uncontrollable which almost hit two tractor trailers and caused a major traffic accident when the death wobble started with a small bump in the road. We were in the left lane when it started we went all the way to the right without any notice with the entire truck shaking out of control. We bright it to the dealership which stated there? S a recall blamed the tires and alignment. The recall is back ordered and not available. They refunded us a suitable rental car. When i complained and asked if i should bring my truck to a different dealership he asked me when will i be picking up my truck. My truck is under factory warranty
I had driven 8 hours, (around 575miles) into a 14. 5 hour drive. The mechanical shift default flashed on the dash screen & the wrench symbol. I exited the highway to the nearest gas station. I checked the manual, did a google search & it said this was a transmission fault. I checked to see if the car would start, after filling up the gas tank. It started, but as soon as the explorer was put into any gear, it shifted itself back into park & made an audible "clunk" sound. I called aaa to get it towed to the nearest dealership, which was chevy. This was sat, dealership didn't open until mon. Called the chevy dealer & he said he could not repair it. Called 5 ford dealerships & no one could get it repaired this week, so we had to have our explorer towed from al to ok to our mechanic. We were told by 3 dealerships that ford is having transmission problems with this model & we should check recalls. I don't see 2020 explorer included in the current transmission recalls, but this ford explorer 2020 has less than 3,000 miles & due to the "shift system fault" defect, it can't be driven without a major repair. I'm a very un-happy customer right now! 🤬😡