Ford Complaints

  • 16680 Complaints
  • 698 Crashes
  • 198 Fires
  • 812 Injuries
  • 14 Fatalities
  • A total of 16680 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 4.9%, or 812 of those complaints have caused some degree of injury. 4.2%, or 698 were crash related, and 1.2%, or 198 complaints describe fire-related incidents.

Recent Complaints

2020 Ford F-150
Parts: VEHICLE SPEED CONTROLUNKNOWN OR OTHERENGINE
  • Date of Incident: May-12, 2021
  • Date complaint filed: 23:32 May-12, 2021

My vehicle would not exit out of a drive or moving until i stopped the vehicle and disconnected the neg battery cable. The vehicle stayed in a state of high rpms. There were no warning signs and no warnings displayed on the truck display. This is the second "speeding out of control" situation in two days. I fear for the safety of myself, my family, and everyone around me. I don't know what triggers the onset of this condition. I exited from state highway 5 onto exit 104 (hwy 101) and took a left on mud bay road. I was traveling 30-35 mph when i began to slow down to almost a complete stop to make the right turn into the swimming facility. My truck would not slow down. I pushed he brakes very hard to prevent the truck from speeding uncontrollably. I pulled in to a parking spot as best as i could. The truck rpms were maxed. I own an automatic drive. With my foot on the brake, i shifted from d to n. There was a loud sound of gears during the shift. The truck rpms were still maxed out. I turned off the truck and placed the truck in p. I also enabled the parking brake. I started the truck and the truck rpms were still maxed out. I kept the truck running for an additional 30 seconds. My wife and bystanders indicated that there was a burning smell emanating from the truck. I turned off the truck and the truck displayed an "overheating" warning. I allowed the truck to cool down and disconnected the neg battery cable for 15 min. After i reconnected the neg cable, the truck reset to normal running conditions. I have owned the truck for three months and the truck is still under factory warranty. The dealership that i bought it from does not acknowledge that 2020 f-150s have had problems with the transmission/engine. I will take my truck there tomorrow (13may2021) for them to view the error codes.

Parts: POWER TRAIN
  • Date of Incident: May-12, 2021
  • Date complaint filed: 21:20 May-12, 2021

EVERY SO OFTEN WHEN I STEP ON THE GAS TO ACCELERATE, THE CAR SORT OF SHUDDERS. I?VE HAD THIS PROBLEM WITH THE CAR BEFORE AND KNEW IT WAS THE TRANSMISSION. I?VE ALSO HAD TRANSMISSION PROBLEMS WITH THE CAR I HAD PREVIOUS TO THIS ONE WHICH WAS A 2014 Ford Focus. I HAVE BEEN TOLD THAT THIS IS NORMAL FOR TRANSMISSIONS TO ACT THIS WAY, BUT IT HAS HAPPENED WAY TOO OFTEN TO BE NORMAL.

Parts: POWER TRAIN
  • Date of Incident: May-12, 2021
  • Date complaint filed: 19:31 May-12, 2021

This car was going down the street and would not shift and stopped going and we had too get it towed to the ford house for repairs,

2020 Ford ESCAPE
Parts: SEATS
  • Date of Incident: May-08, 2021
  • Date complaint filed: 18:33 May-12, 2021

The front seats in this car have been repaired once by the front dealer. It did not work and three calls to escalate to ford headquarters have never been returned. The seat is so uncomfortable ( feels like riding on a buckboard) that after a couple hour trip, it pinched a nerve in my hip and my slow response to applying the brake almost caused an accident. The emergency braking system took over and stopped my car. I now have sciatica because of this seat and am being treated for it. It has been into the dealer at least four times and even the service manager tried the seat and agreed that there is a problem. He has been helpful, but ford is blocking any solution.

Parts: ENGINE
  • Date of Incident: Apr-28, 2021
  • Date complaint filed: 14:03 May-12, 2021

ON 04/28/2021 MY REMOTE START ON MY 2018 Ford Escape TITANIUM 2.0L, WITH ONLY 21,833 MILES ON IT, DID NOT WORK AND DID NOT START MY VEHICLE. I GOT IN, STARTED MY VEHICLE USING THE PUSH BUTTON START, AT WHICH POINT MY VEHICLE BEGAN TO SHAKE AND THE CHECK ENGINE LIGHT CAME ON WITH NO OTHER INFORMATION. THE FORD PASS APP INDICATED ?MALFUNCTION INDICATOR LAMP-REGULATORY? WITH NO OTHER DETAILS. I IMMEDIATELY CALLED MY LOCAL DEALER, BELL FORD BUT THEY COULD NOT GET ME IN FOR SERVICE UNTIL MID-JUNE. I THEN CALLED THE DEALER WHERE I BOUGHT MY CAR, FULLERTON FORD AND GOT AN APPOINTMENT FOR TODAY 05/12/21. I BROUGHT MY VEHICLE IN THIS MORNING AND AFTER 20-30 MINUTES MY SERVICE ADVISOR CAME TO ME AND SAID THE COOLANT WAS LEAKING INTO THE ENGINE AND THAT THE ENGINE NEEDS TO BE COMPLETELY REPLACED. THEY PROVIDED ME WITH A LOANER CAR AND TOLD ME THEY WILL CONTACT ME WHEN THE NEW ENGINE IS INSTALLED, WHICH COULD TAKE LONGER THAN A WEEK.

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