Rear axle failed while driving. Had vehicle towed to malloy ford in winchester, va. They replaced the failed components, at no cost. When i asked about reimbursement for towing, they were not able to assist me in filing my claim for towing reimbursement. I contacted ford customer service, who said they only way they may help me is if i return the vehicle to ford service (must be in their possession) and have ford service contact them directly and ask for "reimbursement assistance" by 16 jan. However, stated there is absolutely no guarantee they will reimburse towing. Are you able to assist me? The towing cost was $185. 40
| VIN Pattern | 1FTFW1E5*MF****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg) |
| Manufacturer | FORD MOTOR COMPANY, USA |
| Make | FORD |
| Model | F-150 |
| Model Year | 2021 |
| Series | F-Series |
| Trim | SuperCrew |
| Body Cab Type | Crew/Super Crew/Crew Max |
| Body Class | Pickup |
| Vehicle Type | TRUCK |
| Engine Model | 4V |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | Ford |
| Engine HP | 395 |
| Engine KW | 294.552 |
| Engine Displacement (CC) | 5000 |
| Engine Displacement (CI) | 305.119 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant City | DEARBORN |
| Plant State | MICHIGAN |
| Plant Country | UNITED STATES (USA) |