Receive a recall notice in feb 2024. On march 30, 2024 vehicle oil light/engine light came on and started to engine noise. Because of the recall, it stated not to drive vehicle if this happens because it could cause an accident. Had vehicle tolled to titusville florida dealership on april 1, 2024. Was told that they were going to order parts, but available until 2nd quarter of 2024. Call ford service customer claim # cxh02216288. Asked for a car to use while waiting for repairs. Dealership told me that i was approved for a rental, but after 4 weeks, i went into dealership to ask about rental and they told me they waiting for one the be available. I had to get other transportation. Received another notice from nhtsa that the parts would not be available until 1st quarter 2025. So i requested for ford to do a buy out option on my vehicle and i was not approved for a buy out option. It's been almost 4 months at the ford service dept. I request ford to defer my payments because i will not a vehicle for may be 11 months. So i'm paying my monthly payments plus insurance on a vehicle that may never be repaired.
Back on february 27, 2024, my car was taken into the dealership due to a malfunction the oil pump gave out and dealership said that due to those issues "shavings were going into the transmission" which could cause further damage to the vehicle in increased risk of an accident. It is not going on to 5 months and nothing has been done i get calls that since it has been park for so long the vehicle is not getting more issues. At this point it has been one thing or another i had contacted ford for assistance spoke to orleis smith back in may 16 due to lack of progress. Till this day nothing has been resolved the vehicle went in got check and only had the recall issues and now dude to its long stand still more issues have come up the original reason is once again put on the back burner. Due to my single mother status, i have a fixed income and an unable to pay for the recall fix upfront to later get a reimbursement. I would like some assistance since the vehicle is uses for work. Manufacturer recall number23s64 nhtsa recall number23v905
The contact owns a 2018 ford ecosport. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 40 mph, the check engine warning light illuminated, and the steering wheel was vibrating abnormally. The contact depressed the brake pedal; however, the vehicle was still vibrating abnormally. The contact stated that the failure was intermittent but had become a recurring failure at various speeds. The contact had not taken the vehicle to a dealer or independent mechanic. The contact called a local dealer and was advised to take the vehicle for a diagnostic test. The vehicle was not repaired. The failure mileage was approximately 53,000. Vin tool confirms parts not available.
I received a letter in the mail a year ago 2024-01-08 concerning a recall on my 2021 ford ecosport. The recall involves the oil pump drive belt or drive belt tensioner which may fail, resulting in a loss of engine oil pressure and as a result it may lead to a loss of oil pressure can result in an engine stall and a loss of power braking assist, increasing the risk of a crash. I am concerned for the safety of myself as well as others. The parts won’t be available till the first quarter of 2025 my car has already started leaking oil and i am terrified. This is unacceptable i have to wait almost a whole year before parts can become available. Something needs to be done this is a huge safety concern.
The contact owns a 2019 ford ecosport. The contact stated that the check engine warning light was illuminated and flashing. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 42,000. Vin tool confirms parts not available.
The contact owns a 2020 ford ecosport. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
The contact owns a 2019 ford ecosport. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated while driving at approximately 35 mph, the low oil pressure and the check engine warning lights illuminated. The contact stated that there was an abnormal sound coming from underneath the vehicle. The contact was unable able to drive the vehicle and had the vehicle towed to a local dealer. The dealer diagnosed the vehicle and determined that the oil pump had failed. The contact was informed that parts were not yet available, and the vehicle was not repaired. The failure mileage was approximately 58,000. Vin tool confirms parts not available.
System failure do to recall. Part not available i'm out of a car that i pay a note but can't drive at all
The contact owns a 2019 ford ecosport. The contact stated that while his son was driving 35 mph, the engine seized. The check engine and oil pressure warning lights were illuminated. The vehicle was towed to the residence. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 74,000. Vin tool confirms parts not available.
The contact owns a 2019 ford ecosport. The contact received notification of nhtsa campaign number: 23v905000 (engine and engine cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.