Honda PASSPORT Complaints

2023 Honda PASSPORT
  • Date of Incident: Sep-19, 2023
  • Date complaint filed: May-17, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Unexpected braking when there are no other obstacles on the road. I need to manually turnoff the collision mitigation braking system (cmbs) every time i start the vehicle. I have notified the dealer as well as honda and have not received any solution.

2019 Honda PASSPORT
  • Date of Incident: Nov-01, 2023
  • Date complaint filed: May-17, 2024
  • Failed components: FUEL SYSTEM, GASOLINE

The contact owns a 2019 honda passport. The contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The contact stated that it was difficult to start the vehicle. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000. Parts distribution disconnect.

2019 Honda PASSPORT
  • Date of Incident: Dec-18, 2023
  • Date complaint filed: May-16, 2024
  • Failed components: FUEL SYSTEM, GASOLINE

The contact owns a 2019 honda passport. The contact received notification of nhtsa campaign number: 23v858000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2020 Honda PASSPORT
  • Date of Incident: Apr-01, 2024
  • Date complaint filed: May-06, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2020 honda passport. The contact stated that the forward collision avoidance braking system light was flashing. While driving 5–10 mph, the brake pedal depressed without driver input. The brake light flashed. While driving at 70 mph, the forward collision avoidance braking system light illuminated and started to flash. The brake pedal engaged without driver input. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 7,000.

2020 Honda PASSPORT
  • Date of Incident: May-05, 2024
  • Date complaint filed: May-05, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The braking alert system frequently engages even though there isn’t any threat or danger. This often happens during turns or on two lane highways. The latest was in a residential neighborhood with bends in the street. There weren’t any cars approaching or parked on the street

2021 Honda PASSPORT
  • Date of Incident: Apr-25, 2024
  • Date complaint filed: May-01, 2024
  • Failed components: SERVICE BRAKES, VEHICLE SPEED CONTROL, and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I have encountered two types of brake issues: 1) my vehicle seems to flash brake occasionally when oncoming vehicles pass by for no reason - they are not entering my lane or doing anything that should cause the message to flash. The vehicle type does not seem to matter - they have been old and new models, and have been both cars and trucks. My vehicle has only visually warned, but does not engage brakes, so no further safety issue is involved. It has done it frequently on some days and then none for awhile. We have tried to make note of vehicle type and model for consistency, but have not found any. 2) if my vehicle has its cruise control on (which is often) and a vehicle in front of me moves into a left-turn lane to turn - often with plenty of notice - my vehicle will engage it’s brakes and slow down even though there is no danger of hitting the other vehicle. So long as i take it out of cruise control, it will continue on driving. I suspect that if cruise control is not disengaged, it could fully brake and cause a bigger issue of an injury or accident.

2020 Honda PASSPORT
  • Date of Incident: Apr-15, 2024
  • Date complaint filed: Apr-29, 2024
  • Failed components: FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2020 honda passport. The contact stated while driving at various speeds, the message "brake" was displayed, and the steering wheel shuddered significantly. The contact was able to continue driving. Additionally, the contact stated that while her husband was driving 35 mph, the automatic emergency braking system engaged suddenly, nearly causing the vehicle to be rear-ended, and the incident led to road rage. The driver depressed the accelerator pedal and continued driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 17,800.

2020 Honda PASSPORT
  • Date of Incident: Jan-15, 2024
  • Date complaint filed: Apr-24, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

I was driving on a highway when my car just shut off in the middle lane in the middle of the highway. And i had five errors come up on my screen and my car would not start back up. I had it towed to honda where they said it was my fuel pump. My safety was put at risk because the car just shut off while driving 75 mph in the middle lane and came to a complete stop. I was not able to roll to the side of the road. Honda released a recall on 2020 passports for the fuel pump in feb 2024 for this exact reason but my vin number was not included so i contacted honda to see if i could get reimbursed since it did happen to my passport in jan 2024 and they are stating that at this time i cannot be reimbursed because it’s only on select passports, even though it happened to my passport.

2019 Honda PASSPORT
  • Date of Incident: Apr-19, 2024
  • Date complaint filed: Apr-24, 2024
  • Failed components: ENGINE

The vehicle does not restart after entering 'auto idle stop' even with latest software update by honda. About 2 month ago, my car started to act weird and stopped restarting during traffic stops, causing dangerous situations. (i was waiting in the intersection to make left turn and the vehicle was stopped in the middle) i went to honda dealership for repair, and they explained that its known issue and can be solved by software update. They promised that it won't happen again, but starting few days ago, it is doing it again. I went to the dealership again, and they are now saying that they have to replace the starter. I don't think it is a safe approach to let customer "test" the software and replace problematic part depending on the test outcome. I feel like honda should update the software and replace starter.

2022 Honda PASSPORT
  • Date of Incident: Mar-16, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: SERVICE BRAKES and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

When driving the auto breaking is applied. The warning system flashes on the dash and the breaks are applied, there are no cars around me at the time. The system will also activate at times when going around a curve and a vehicle is approaching from the opposite direction.

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