Infiniti Q60 Complaints

2015 Infiniti Q60
  • Date of Incident: Apr-24, 2024
  • Date complaint filed: May-01, 2024
  • Failed components: AIR BAGS and AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT

The contact owns a 2015 infiniti q60. The contact stated that upon starting the vehicle, the air bag warning light was illuminated. The passenger not detected message was displayed. The vehicle was taken to the local dealer where it was diagnosed and determined that the seat needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 32,000.

2017 Infiniti Q60
  • Date of Incident: Mar-22, 2024
  • Date complaint filed: Mar-22, 2024
  • Failed components: ENGINE

Ac compressor seems is out of alignment. Infiniti requires customers to perform technical supply bulletin to align ac compressor at owner expense. If a drive belt breaks will driving it can cause collateral damage to engine components ans pose a safety risk to the passengers. Many vehicles affected.

2017 Infiniti Q60
  • Date of Incident: Feb-16, 2024
  • Date complaint filed: Mar-20, 2024
  • Failed components: AIR BAGS

Ocs passenger seat weight sensor failed. Dealership verified this. They say to repair will be $8000 to replace whole seat. This is a common problem with hundreds of complaints mentioned on online forums. There was a recall for this issue on prior year infiniti models but that recall doesn’t include newer than 2016. Infiniti refuses to replace under warranty. (they replaced the driver seatbelt retractor assembly under warranty, but won’t repair the airbag issue). The weight sensor does not register that someone is sitting in the seat.

2017 Infiniti Q60
  • Date of Incident: Feb-12, 2024
  • Date complaint filed: Feb-12, 2024
  • Failed components: AIR BAGS

Airbag occupant sensor for passenger seat ceased to function. "passenger airbag off" indicator light remains on even with passenger in seat. Check airbag light in dash remains lit. Took car to infiniti dealership to diagnose. They quoted $8000 repair price to replace entire seat frame. They claim the sensor is built into the seat frame and individual sensors can not be replaced. The quoted price is more than half the value of the car and is cost prohibitive to repair. I have read many posts where this is a common problem for this car. There was a recall for earlier car models with similar problem but this car is not covered. See infiniti bulletin [xxx]. It is the same problem. I feel unsafe driving this car now but the repair cost is unreasonable and infiniti should not make the repair so expensive as it compromises the safety of the consumer. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

2018 Infiniti Q60
  • Date of Incident: Nov-08, 2023
  • Date complaint filed: Nov-18, 2023
  • Failed components: UNKNOWN OR OTHER

I was driving down the road heading to work on a regular street, not even the highway or anything. I heard a loud bang like a gun shot and i almost swerved and crashed from how loud it was. I immediately pulled over to see if maybe i ran something over or anything else, when i had noticed my sunroof glass had exploded like completely dismantled from some type of force from the inside. The glass looks pushed out from the inside. I’ve been calling the dealer ship to ask about recalls. I have looked online and their is a whole forum page about other cars that had the same issue and there’s one specific to infiniti models. Please help i just don’t want to fix it right now and have it keep on happening if it’s some type of manufacturing defect

2017 Infiniti Q60
  • Date of Incident: Sep-25, 2023
  • Date complaint filed: Oct-19, 2023
  • Failed components: AIR BAGS

The contact owns a 2017 infiniti q60. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the seat air bag sensor, requiring the entire passenger’s side seat to be replaced. The vehicle was not repaired. After investigating the failure, the contact related it to nhtsa campaign number: 16v244000 (air bags) but the vin was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 48,000.

2017 Infiniti Q60
  • Date of Incident: Jun-02, 2023
  • Date complaint filed: Aug-01, 2023
  • Failed components: ENGINE and FUEL/PROPULSION SYSTEM

1. The engine and turbos failed making the car un-driveable. 2. My safety was put at risk because i had to immediately pull my car off the road in fear that my car would completely fail or catch fire. 3. Yes 4. There were no warnings prior to the failure. It failed out of nowhere. Proper maintenance was done.

2020 Infiniti Q60
  • Date of Incident: Mar-03, 2023
  • Date complaint filed: Jul-11, 2023
  • Failed components: ENGINE AND ENGINE COOLING

The contact owned a 2020 infiniti q60. The contact stated that while driving at 65 mph during a rainstorm and attempting to change lanes, the vehicle inadvertently accelerated, prompting the contact to attempt to slow the vehicle. As a result, the vehicle hydroplaned to the left, colliding with the vehicle in that lane on the driver's side door panel. The contact stated that the impact caused the vehicle to be thrust into the right shoulder barrier wall before coming to rest near an access road. The vehicle's air bags were deployed. No warning lights were illuminated on the instrument panel. A police report was filed, and injuries were reported. The contact was transported to a local trauma unit and treated for various facial injuries before being taken into surgery, where a pacemaker was inserted. The vehicle was not taken to the dealer or an independent mechanic but instead towed to a tow yard. The vehicle was not repaired; instead, it was deemed totaled by his insurance company. After investigating the failure, the contact related it to nhtsa campaign number 21v234000 (engine and engine cooling), but the vin was not included. The manufacturer was not notified of the failure. The failure mileage was 40,000.

2015 Infiniti Q60
  • Date of Incident: May-10, 2023
  • Date complaint filed: May-21, 2023
  • Failed components: UNKNOWN OR OTHER

Valve body problem

2014 Infiniti Q60
  • Date of Incident: Apr-15, 2023
  • Date complaint filed: Apr-16, 2023
  • Failed components: VEHICLE SPEED CONTROL and POWER TRAIN

P0720 and p0500 on 2014 q60 80k

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