The contact owns a 2016 kia cadenza. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front windshield, after which she observed that the windshield had begun to crack and was leaking. The vehicle was taken to the dealer, who diagnosed a failure with the windshield bonding. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related the failure to nhtsa campaign number: 22v158000 (visibility) the vin was included, and the vehicle had been repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.
Unknown
The contact owns a 2016 kia cadenza. The contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Vin tool confirms parts not available.
See attached document for complaint
The contact owns a 2014 kia cadenza. The contact received notification of nhtsa campaign number: 23v652000 (service brakes, hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact drove the vehicle to an independent mechanic who could not determine the cause of the failure. The dealer was contacted regarding the recall repair but was unable to confirm when parts would be available for the recall repair. The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000. Vin tool confirms parts not available.
I received an interim notice of safety recall number 23v652 dated november 14, 2023 from kia regarding the hecu unit having a possibility of an electrical short circuit which could cause a fire. The recall notice recommends parking outside. It is now entering april of 2024. I sent a letter to nhtsa dated february 9, 2024 complaining of the extended time for kia to provide the parts necessary to service the recall. Now the time involved is becoming egregious. Nhtsa should be demanding kia to service the recall in the interest of public safety. I request nhtsa do so.
I received a recall letter dated [xxx] with nhtsa recall #: [xxx] for 2015 kia cadenza vin# [xxx]. I contacted kia's customer care number on or around january 17, 2024 as i had started having more and more electrical problems associated with this recall. My compass direction on my rear view mirror has not worked for well over a year and a half. I cannot lock my car with my key fob going on a year now. If i do lock it with the key fob, my car alarm randomly goes off multiple multiple times. Now my interior lights are not properly going off when you shut the door, and flicker when manually turning them on. The letter clearly states that a fire could happen either while parked or driving. This is my primary means of transportation, but at this point it is going on 5 months since the recall was issued. I definitely have safety concerns at this point, and feel that this has taken far longer than should have. What are the next steps to actively get the ball rolling to get this taken care of so that we don't have to move forward in far more complicated ways? Thank you for your time, and i look forward to hearing from you with an active solution. : ) information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
Actuator in drivers door has failed. Unable to lock or unlock car door.
A few weeks ago we were driving into town and the car had a light turned on and the smoke was coming out of the front and it smelled burnt. Then the car completely stopped. We almost wrecked. I was pregnant at the time and shod know what could have happened if we wrecked because the car had completely stopped and turned off. I had to tow the car to a mechanic. The mechanic has not looked at it. It’s just there parked. 1367 us hwy 41 n, calhoun, ga proctor garage. I have been waiting on an update on recalls since the letter i received as i was reading it and it clearly said on the bottom a big warning notice if the car smoked and light turned on to take to local kia dealership. I paid full price at a dealership for this car only had it for a full year and this happens. This is very dangerous my family and i could if really gotten hurt now i am without a car that has a recall and kia is not willing to help at the moment. I am not the first person that has had problems with the kia cadenza 2014. Something needs to be done for us who own it. It’s a waste of money with kia worst thing money don’t grow on trees and i need kia to show up for this situation i need my car fixed or a settlement for owning a recalled kia cadenza.
Nothing happened yet! I own a 2014 kia cadenza and there’s a open recall for engine compartment fire which makes me cautious as it states can catch on fire in park or in motion and to leave it not close to my house or other vehicles which also makes me cautious. I’ve been waiting long enough for them to come out with a part to fix the hecu but every dealership tells me there is no part yet, it’s very frustrating because my family rides in there including my 3 year old son and i don’t wanna take a chance on the vehicle catching on fire can you please tell me what do this is very frustrating.