Lexus Complaints

2014 Lexus CT
  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-24, 2024
  • Failed components: ENGINE

Engine started misfiring recently at engine cold start and from hybrid transition to engine startup. Engine light came on with reports codes p0302 and p0304. Additionally, another error code p0607 also was detected. Had a certified mechanic assess the car and replaced the four coils for the ct200h. No change in issue. New issue developed this past monday with an engine temperature light flashing on. Stopped and put a half liter in the coolant reservoir. Engine temperature light did not come back on. Took the car to a certified mechanic and told him to pressure test the coolant system. The mechanic confirmed the head gasket is blown. In the lexus ct200h online forum there is a clear and compelling case that the egr malfunctioned and directly contributed to the head gasket blowing. This car has approximately 128,000 miles. I would encourage you to read the lexus ct 200h forum.

2011 Lexus ES
  • Date of Incident: Jun-29, 2023
  • Date complaint filed: Apr-23, 2024
  • Failed components: AIR BAGS and AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION

The contact owns a 2011 lexus es350. The contact stated that the passenger’s side air bag warning light was flashing constantly. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the occupant classification sensor needed to be replaced. The vehicle was repaired. The contact stated that the failure reoccurred, and the vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the occupant classification sensor needed to be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The contact had researched online and related the failure to nhtsa campaign number: 23v865000 (air bags). The failure mileage was approximately 65,000.

2024 Lexus RX
  • Date of Incident: Apr-10, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: UNKNOWN OR OTHER

Lexus is still not providing 2 key fobs on delivery. They are not listing the 2nd key program (23lj01) as a campaign on their vehicle mobile software. The "digital key" is glitchy and not a safe and secure option - it seems to be a way for lexus to periodically generate more profit at the expense of customer safety and security.

2024 Lexus RX
  • Date of Incident: Apr-08, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: UNKNOWN OR OTHER

The fonts on the instrument panel are too small to read. Do not have this problem on current 2nd car or other cars driven.

2023 Lexus RX
  • Date of Incident: Apr-10, 2024
  • Date complaint filed: Apr-21, 2024
  • Failed components: FUEL/PROPULSION SYSTEM

Lexus claims the car run 27miles per gallon. But the actual miles i got only 22. 1 miles after owning it for a year. This is a big lie. Please take appropriate action!

2017 Lexus IS
  • Date of Incident: Mar-15, 2024
  • Date complaint filed: Apr-18, 2024
  • Failed components: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH and STRUCTURE

The contact owns a 2017 lexus is 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.

2019 Lexus RC
  • Date of Incident: Apr-18, 2024
  • Date complaint filed: Apr-18, 2024
  • Failed components: UNKNOWN OR OTHER

Driving down the highway on the way to work this morning and my sunroof completely shattered. There was no surrounding traffic or road obstructions to create projectiles from rocks etc. No noises of impact and no sign of foreign objects amongst broken glass. Completely shattered on it's own. Sunroof operated normally days prior to incident without issue. No suspect noises or delays in operation. The glass lifted partially after breaking, littering the highway. Car has not been inspected at this time. Reached out to car manufacturer who is "aware this is a reoccurring problem" but it is not an open recall. I see there was a previous class action lawsuit in 2016 for this issue but no active recalls? How is it legally proven the company is at fault, the company is aware this is a reoccurring issue, but will not take ownership and cover costs via recall? Awaiting call from manufacturer to determine who is liable for payment but i feel this should not fall on the consumer.

2015 Lexus RX
  • Date of Incident: Aug-01, 2023
  • Date complaint filed: Apr-18, 2024
  • Failed components: STEERING

The contact owns a 2015 lexus rx350. The contact stated that while driving over bumps on the roadway, there was an abnormal rattling sound coming from the vehicle. There was no warning light illuminated. In addition, the contact would lose slight control of the vehicle while turning the steering wheel to the left as the power steering became loose without warning. The vehicle was taken to a dealer where it was acknowledged that the power steering had failed, and the contact was provided an estimate for the repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 45,000.

2012 Lexus ES
  • Date of Incident: Apr-14, 2023
  • Date complaint filed: Apr-16, 2024
  • Failed components: STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2012 lexus es350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the vin for the failure. The failure mileage was approximately 130,000.

2012 Lexus ES
  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: VISIBILITY/WIPER

The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from lexus that they recalled it themselves but it isn’t official thought the government. [xxx] ). I called lexus and they said i had to call corporate, so i did. They still wouldn’t help me as it isn’t an official recall even though they extended the program to 2026. This is a major saftey concern. I could eventually hit someone because of the glare. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

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