2012 Lexus ES - VISIBILITY/WIPER Failure Complaint (#b0bfab)

2012 Lexus ES

  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-16, 2024
  • Failed components: VISIBILITY/WIPER

The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from lexus that they recalled it themselves but it isn’t official thought the government. [xxx] ). I called lexus and they said i had to call corporate, so i did. They still wouldn’t help me as it isn’t an official recall even though they extended the program to 2026. This is a major saftey concern. I could eventually hit someone because of the glare. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

Vehicle VIN Info

VIN PatternJTHBK1EG*C2******
Drive Type4x2
ManufacturerTOYOTA MOTOR CORPORATION
MakeLEXUS
ModelES
Model Year2012
SeriesGSV40L
Body ClassSedan/Saloon
Vehicle TypePASSENGER CAR
Engine Model2GR-FE
Engine ConfigurationV-Shaped
Engine ManufacturerToyota
Engine HP268
Engine KW199.848
Engine Displacement (L)3.5
Engine Displacement (CC)3456
Engine Displacement (CI)213.583
Other Engine InfoEngine Type: PORT
Primary Fuel TypeGasoline
Front Air Bags1st Row (Driver and Passenger)
Knee Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Curtain Air BagsAll Rows
Seat BeltsManual
Plant Company NameToyota Motor Kyushu, Inc.
Plant CityMIYAWAKA
Plant StateFUKUOKA
Plant CountryJAPAN
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