The contact owns a 2017 lincoln continental. The contact that while attempting to open the rear passenger’s side door, the door failed to open from outside. The contact referenced nhtsa campaign number: 19v077000 (latches/locks/linkages) however, the recall repair had previously been performed. The contact stated soon after the repair the failure reoccurred. The vehicle was taken to a dealer and the contact was informed that the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the nhtsa hotline for assistance. The failure mileage was approximately 82,000.
Had to change a tire.. Lug wrench supplied with the car did not fit the lug nuts..
The contact owns a 2020 lincoln continental. The contact stated that while the vehicle was parked, the front driver’s side door would not open from the inside. In addition, the rear passenger’s side door would not open from the outside. A dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 93,000.
The contact owns a 2017 lincoln continental. The contact stated while reversing, the rear-view camera display was foggy or displayed a distorted image. No warning lights were illuminated. The contact took the vehicle to the dealer, and it was confirmed that the rear-view camera was defective. The vehicle was not repaired due to the parts not being available. The contact referenced nhtsa campaign number: 22v644000 (back over prevention) as a possible solution however, the vin was not included in the recall. The manufacturer was contacted and confirmed that the parts were not available. The manufacturer opened a customer satisfaction case with the contact and stated the vehicle would be repaired under nhtsa campaign number: 22v644000 (back over prevention) when the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 38,504.
The contact owns a 2017 lincoln continental. The contact stated that the passenger’s side rear and the passenger’s side front door latches were inoperable. The contact stated that the doors could not be opened from outside of the vehicle. In addition, the contact stated that the driver's side front door latch was inoperable. The contact stated that the driver's side front door was not able to be opened from outside the vehicle. The contact stated the failure had previously occurred in november 2023. The vehicle was taken to the dealer however, the failure could not be duplicated. The contact stated that the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.
When rotating tires 12/22/2023, upon removal of the right front tire, it was discovered that the inner sidewall had split open about midway between the tread and the wheel rim, for a distance of about one foot. There was no advance warning of this, and no warnings or messages displayed on the vehicle prior. As this was the first wheel removed, i am not sure what the condition of the other tires may be. As all tires are original equipment to the car, which is 4. 5 years old and has approximately 18,000 miles on the odometer, i suspect that all tires will likely need to be replaced as they are all the same date code and dot number. I have tried to upload pictures, but the webpage doesn't let me.
Drivers door latch will not lock/engage after opening door.
Lightly leaned on door when it was shutting, making it so it wouldn't shut all the way, soft close system engaged jamming the door and making it impossible without destroying the door/motor to open even with the emergency release latch in the map compartment of my vehicle (driver side under the electronic release button) the door eventually threw up an error letting me know the door was malfunctioning and was ajar when it wasn't. I had to climb over to the passenger seat to get out and after trying to figure out a way to release the door with about 5 minutes of effort the door finally released by holding the open button and pulling constantly at the cost of the soft close motor and a constant error message on screen with a yellow wrench on the dash. No other info on other faults are known as of yet. I have not been able to bring it to a dealer as of yet but i will update this as soon as i do i can probably reproduce it on another door but i fear doing so will have a chance to never being able to open the door again. This can be a huge issue in the event of an emergency where you need to spend extra time to break the window or crawl out and if the car lacks power with doors lock no door can be opened as the emergency release latch only works on the drivers door.
The contact owns a 2017 lincoln continental. The contact stated that on numerous occasions after the vehicle was shifted into park, the front driver’s and passenger side door latch failed to engage. The contact stated that he had to manually unlock the door to exit the vehicle. The contact stated that the electronic door latch intermittently operated. No warning light was illuminated. The vehicle had not yet been diagnosed or repaired. The dealer was not notified of the failure. The contact referenced nhtsa campaign number: 19v077000 (latches, locks, linkages). The manufacturer was notified of the failure and the contact was informed that the vin was not included in the recall and advised to contact the nhtsa hotline. The failure mileage was approximately 45,720.
The contact owns a 2019 lincoln continental. The contact received notification of nhtsa campaign number: 22v644000 (back over prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.