Mazda Complaints

  • 1135 Complaints
  • 105 Crashes
  • 9 Fires
  • 68 Injuries
  • 1 Fatalities
  • A total of 1135 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.0%, or 68 of those complaints have caused some degree of injury. 9.3%, or 105 were crash related, and 0.8%, or 9 complaints describe fire-related incidents.

Recent Complaints

Parts: LANE DEPARTUREELECTRICAL SYSTEM
  • Date of Incident: Sep-07, 2020
  • Date complaint filed: 00:00 Feb-24, 2021

TL THE CONTACT OWNS A 2018 Mazda CX-3. THE CONTACT STATED WHILE DRIVING 52 MPH, THE BLIND SPOT DETECTION WARNING INDICATOR WAS NOT WORKING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO OLYMPIA MAZDA (2201 CARRIAGE SOUTHWEST OLYMPIA, WA 98502) WHERE THE FAILURE WAS DIAGNOSED AS A BLIND SPOT MONITORING SYSTEM FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER MANUFACTURER COMMUNICATIONS NUMBER: TSB:15-004-18-3539. THE CONTACT WAS UPSET THAT THE TSB WAS NOT A RECALL. THE MANUFACTURE WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,440.

Parts: ENGINEAIR BAGS
  • Date of Incident: Feb-18, 2021
  • Date complaint filed: 10:04 Feb-19, 2021

I purchased this vin less than 24 hours ago, i was told it was certified by the dealership. In looking up the vin on www. Nhtsa. Gov this am, it says the recall #3719f was not fixed; the dealership just sent me a screen shot from mazda north america operations warranty vehicle inquiry report, and it shows the repair done. Who do i believe? The vehicle is at my home on the drive way, stationary. I'm asking the dealership to pick the car up, and refund my $100 dollars. They want $400. 00 more when i get paid 2/25.

Parts: SEATSELECTRICAL SYSTEM
  • Date of Incident: Nov-01, 2020
  • Date complaint filed: 18:18 Feb-16, 2021

- the car was purchased new from a mazda dealer in may 2017 - the driver side cushion heater failed in march 2020. - the passenger side cushion heater failed in november 2020 - both sides exhibited the same problem despite the fact that the usage of the passenger side was about 25% of the driver - from the time the cushion heaters failed, we observed random overheating of the back heaters and recorded "hot spots" of up to 149 deg f (picture attached) - while the cushion heaters don't operate, the backs get too hot for occupants (attached picture of skin reaction) and at one point the passenger side partially melted a plastic shopping bag - mazda responded to the complaint that the car was outside of the 3-year warranty (expired in may 2020) and there were no related recalls so the company was not interested in any testing or investigation of the problem attached: - picture #1: temperature ir readings - picture #2: effect of the overheating on one of the occupants

Parts: UNKNOWN OR OTHER
  • Date of Incident: Aug-10, 2018
  • Date complaint filed: 22:41 Feb-14, 2021

My paint has been chipping on this vehicle they repainted the hood but the car is still experiencing an excessive amount of chips i have complained to no avail however there are several articles that this soul red color is defective and i was also told that by the general manager at flow mazda in fayetteville nc my car does not have 26000 miles and was stored in a garage

2017 Mazda MAZDA6
Parts: ENGINE
  • Date of Incident: Jan-19, 2021
  • Date complaint filed: 15:05 Feb-14, 2021

I bought my 2017 mazda 6 brand new. While the car was in warranty in january 2020 while i was driving with 50 miles in hour, the engine was running rough, the engine light was on and the engine stall. The car was towed by mazda at dealer. They replaced the fuel pump at that time. Few days ago while i was driving with 35 miles in hour the car did the same thing. Mazda towed the car to another dealer. After diagnosis they told me that is nothing wrong with the car and the car is not under the warranty anymoore. I told them that the engine light was on and something must be wrong. They didn't respond. The car has 24,000 miles and i am afraid to drive it anymore.

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