The cylinder head cracked and broke resulting in a massive oil leak that covered all the parts under my car and under the hood and engine which in result started to smoke. This is not only a major issue of extremely costly repairs but more importantly also serves as a major safety issue. This could had caused fire to the vehicle and also engine misfire resulting in engine failure while in drive and potentially lead to critical injury or death for me and my family. Mazda was aware of their poorly designed engineering for this critical and extremely important component and it is known mazda recognized the issue by issuing a tsb. After further research there are numerous tsb issued for multiple engine failures with mazda. It is also known that certain vin number vehicles manufactured with this defect are commonly reported and have experienced this exact same issue within only a few years and or very low mileage. This is a major mechanical failure to happen to vehicles within a short time span of purchase and results in loss of customer trust and loyalty. As a first time car buyer i am deeply dissatisfied and disappointed with mazda. I would not had purchased a brand new car if i would had known i would experience this only at 5 years and 71 thousand miles. My vehicle was inspected and diagnosed by a certified mazda dealership. I was advised and informed that this is a huge issue that has happened with all customers. Mazda knowingly neglected the proper manufacturing and engineering for the cylinder head and other engine parts, which is the most critical component to any vehicle to function and operate. Lastly what is more concerning was that there was no warning signs such as lights or sensors that were triggered as warning of the issue and vehicle failure posing as another safety concern for drivers.
Cracked cylinder head. Burning oil smell. Coolant leaking into oil. Car purchased a year ago for $21,500. Dealer i bought it from paid 1/2 after sending it out to mazda to be diagnosed and fixed.
The cylinder head cracked and caused oil to spill out. This was inspected at towne mazda in orchard park, ny. I was driving ~50 miles when the issue occurred, and had driven approximately 40 of the 50 miles when me and my sister pulled over and noticed my engine smoking and the burning smell to be pungent. Had i not pulled over, it could have led to engine misfire and damage to other parts of my vehicle. The dealer confirmed the need for a new cylinder head and parts, and is currently repairing the vehicle. The component was not recently inspected by the manufacturer, police, insurance. During the course of driving, after about ~35 miles, the oil pressure light turned on. I drove roughly 5 more miles before i pulled the car over to have it towed to my mazda dealership.
Slowly and cautiously entered parking lot of a small strip mall. Proceeded to a parking space located in between two parked vehicles. Maneuvering into parking space i removed foot from gas pedal toward the break pedal; before foot made contact with break pedal the vehicle accelerated on its own surging over the cement parking bumper, over bushes, through the grass, down the curb and into the street. I jammed on the breaks. Lifting foot from break pedal i did not touch the gas pedal in fear the surge might happened again. Instead i allowed the vehicle to coast as i guided vehicle to the curb. In all the commotion, while trying to control vehicle safely i noticed the dashboard transmission indicator lights flash from park to drive to neutral. Safety issues for me and family at risk because we had no control over the acceleration of the vehicle.
The used 2016 mazda cx5 i just bought apparently has the "ghost touch screen" where the infotainment system will randomly pick controls, place phone calls, change navigation. How can this not be a safety recall? I'm afraid to drive this car and not have full control of the navigation system or controls. This is dangerous to have this happen when driving!! Mazda should be held accountable for this clear safety problem.
The contact owns a 2018 mazda cx-5. The contact stated that while her son was driving at approximately 45 mph, the check engine warning light was illuminated. The contact also stated that the vehicle lost motive power and stalled. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic where it was diagnosed that the fuel pump and fuel rail needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 75,896.
Multiple instances of phantom braking, which resulted in two instances where we were just inches from being rear-ended. The circumstances of the phantom braking are similar, and has occured many times. Circumstances of phantom braking are as follows: vehicle in front in lane makes right hand turn from lane (with or without turn signal or braking). The vehicle in front typically has exited the lane, and the mazda emergency brakes hard! Variable vehicle acceleration/deceleration dynamics factors: the mazda could be coasting, decelerating with brake litely applied, accelerating in lane (because vehicle has fully exited lane), accelerating and exiting lane (go around turning vehicle). Variable turning vehicle rear lights (signals, brake lights) factors: the turning vehicles can be braking or not, turning with or without signaling- it does not matter. The mazda will brake hard regardless. This may be an extension of the same: when traveling on an interstate highway, nominally at the posted speed. When a faster vehicle safely accelerates into the mazda’s lane, the mazda will brake hard. The mazda does not recognize that the vehicle entering the mazda lane is accelerating, nor does the mazda seem to understand (anthropomorphism) the context (dynamics) of the situation (accelerating merging traffic). Hard braking in these circumstances has resulted in several near misses being rear-ended. The request for date below should be “na”, because the phantom braking has happened many times.
The center screen started self selecting on its own, and randomly choosing options that included going into the setting for adas system and turning stuff off and on.
Despite a recall on the fuel pump, there continues to be a problem but instead of the “back” fuel pump that was fixed, the “front” fuel pump seems to be having the same issue. When taken to the dealer, the code p0087- fuel rail/system pressure too low shows up. This is causing car to stall, unable to pick up speed or simply pick up too much speed when attempting to accelerate. It’s a safety hazard for a car less than 6 years old.
Oil light has come on indicating low oil. I have serviced this car through the dealership on schedule since i purchased it new. I don't believe modern cars should "lose oil" at less than 30,000 miles.