Mercedes-Benz Complaints

Mercedes-Benz Complaints
  • 1480 Complaints
  • 101 Crashes
  • 30 Fires
  • 94 Injuries
  • 3 Fatalities
  • A total of 1480 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.4%, or 94 of those complaints have caused some degree of injury. 6.8%, or 101 were crash related, and 2.0%, or 30 complaints describe fire-related incidents.

Recent Complaints

Parts: STEERING
  • Date of Incident: Oct-06, 2020
  • Date complaint filed: 17:28 Nov-25, 2020

I NOTICED A RECALL FOR THE MB Sprinter 2500 - YEAR 2015-2020 WITH A LEAKING POWER STEERING CLAMP/HOSE.(20V-663) MY VAN IS NOT INCLUDED IN THIS RECALL DESPITE BEING A 2015 MB SPRINTER 2500. I HAD THIS PART REPLACED ON MY VAN TWO WEEKS AGO. PLEASE DIG DEEPER INTO THE VANS AS THERE ARE OTHER VINS THAT ARE BEING AFFECTED BY THIS EXACT SAME ISSUE THAT ARE NOT BEING INCLUDED IN THE RECALL. I HAD TO REPLACE THE DRIVE BELT TOO AS THE POWER STEERING FLUID WAS LEAKING ON THAT BELT.

Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Nov-19, 2020
  • Date complaint filed: 18:13 Nov-24, 2020

I was driving on the freeway with my cruise control set at 65. The vehicle abruptly started accelerating. Fortunately i had left myself a good distance from the semi in front of me or i would have rammed into the back of it. This was quite unnerving and after braking i received the following error codes: abs, esp, traction control and cruise control.

Parts: WHEELS
  • Date of Incident: Nov-23, 2020
  • Date complaint filed: 11:19 Nov-24, 2020

I have now experienced cracks on three separate tire rims. The car has less than 41,000 miles. The tires are low profile, run flat tires and the rims appear to be aluminum and faulty.

2020 Mercedes-Benz GLE580
Parts: WHEELSPOWER TRAIN
  • Date of Incident: Nov-02, 2020
  • Date complaint filed: 00:00 Nov-24, 2020

I purchased a gle 580 in january 2020 with standard 20-inch wheels and tires on the front and rear. This tire/wheel combination is an available option on the gle 350, gle 350 4matic and gle 450 4matic. The operator? S manual for all 2020 gle models (and presumably for earlier models) states: 1. Rotate front and rear wheels only if the wheels and tires are of the same dimensions. 2. On vehicles that have the same size front and rear wheels, rotate the wheels according to the intervals in the tire manufacturer's warranty book in your vehicle documents. If this is not available, rotate the tires every 3,000 to 6,000 miles (5,000 to 10,000 km), depending on the wear. The front and rear wheels are indistinguishable from one another and neither is marked? Front only? Or? Rear only.? By chance, i discovered the rear wheels have an offset the front wheels do not have, which places the rear wheels further outboard than the front wheels. The offset makes rotating the tires dangerous. Only after i discovered this issue did mercedes tell me,? Due to the design of the drivetrain, the front and rear wheels have different offsets, offset is the distance from the hub of the wheel to the center line of the wheel. If you put the front tire/wheels in the back, it will sit further in and can affect the handling of the vehicle.? However, the operator? S manual states tires and wheels of the same size front and rear should be rotated. This offset is not something one would expect with tires and wheels of the same size. I asked mercedes benz to agree to correct the operator? S manual for gle models affected by this offset and to send notification of the offset issue to vehicle owners and it declined my request. This offset poses a safety risk if gle owners with 20-inch wheels rotate their tires in accordance with the instructions in the operator? S manual.

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: Nov-13, 2020
  • Date complaint filed: 00:00 Nov-24, 2020

Tl* the contact owns a 2015 mercedes-benz cla250. The contact stated while driving at various speeds or while stationary, the trunk independently unlatched and opened without warning. An independent dealer was contacted and the contact informed that they had never heard of such a failure. The vehicle was also taken to an unknown dealer where it was suggested that the vehicle be left overnight however, the contact declined. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,000.

Comparison List:
Comparison list is empty, please add cars.