Mercedes-Benz Complaints

Mercedes-Benz Complaints
  • 1733 Complaints
  • 109 Crashes
  • 33 Fires
  • 101 Injuries
  • 3 Fatalities
  • A total of 1733 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 5.8%, or 101 of those complaints have caused some degree of injury. 6.3%, or 109 were crash related, and 1.9%, or 33 complaints describe fire-related incidents.

Recent Complaints

2019 Mercedes-Benz SPRINTER 3500
Parts: SERVICE BRAKESENGINEAIR BAGS
  • Date of Incident: May-10, 2021
  • Date complaint filed: 00:00 May-12, 2021

The mercedes-benz dealership can not repair the problem on teh "ecall" or the "brake pedal bolt" both which are life threatening they dealership adviced me on contacting you?

Parts: POWER TRAINENGINE
  • Date of Incident: Mar-15, 2019
  • Date complaint filed: 00:35 May-11, 2021

Vehicle jerks very violently when accelerating or using paddle shifters (in manual mode). Other owners seem to encounter same issue

2020 Mercedes-Benz GLE350
Parts: EQUIPMENT
  • Date of Incident: Apr-01, 2021
  • Date complaint filed: 00:00 May-11, 2021

Tl* the contact owns a 2020 mercedes-benz gle350. The contact was made aware of nhtsa campaign number: 21v288000 (equipment) however, the part to do the recall repair was not yet available. The contact called alfano motorcars mercedes benz sprinter (1423 calle joaquin, san luis obispo, ca 93405, (805) 543-5752) where it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.

Parts: LATCHES/LOCKS/LINKAGES
  • Date of Incident: Apr-11, 2021
  • Date complaint filed: 00:00 May-11, 2021

TL* THE CONTACT OWNS A 2017 Mercedes-Benz Sprinter 2500. THE CONTACT STATED THAT THE CARGO SLIDING DOOR FAILED TO OPEN FROM THE INSIDE OR OUTSIDE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.

Parts: STRUCTURE
  • Date of Incident: May-09, 2021
  • Date complaint filed: 08:49 May-10, 2021

Plastic panel between windshield and panoramic sunroof detaches. Adhesive degrades over time causing panel to not bond with the body.

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