Mercedes-Benz Complaints

Mercedes-Benz Complaints
  • 1279 Complaints
  • 86 Crashes
  • 28 Fires
  • 82 Injuries
  • 3 Fatalities
  • A total of 1279 complaints have been filed with NHTSA for vehicles that are model year 2015 or newer. 6.4%, or 82 of those complaints have caused some degree of injury. 6.7%, or 86 were crash related, and 2.2%, or 28 complaints describe fire-related incidents.

Recent Complaints

Parts: ENGINE
  • Date of Incident: Jul-08, 2020
  • Date complaint filed: 00:00 Jul-09, 2020

Tl the contact owns a 2015 mercedes-benz e250. The contact stated that while vehicle was stopped, the dealer became aware that the wires leading up to the ecu was stripped of the plastic shielding and detached from the ecu. The vehicle was taken to mercedes-benz of palm beach located at 4000 okeechobee blvd, west palm beach, fl 33409, to be diagnosed. The contact was informed that the stripped wiring needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 79,537.

Parts: WHEELS
  • Date of Incident: Jun-15, 2020
  • Date complaint filed: 13:58 Jul-07, 2020

Have had three different wheel sensors go out causing engine to go into limp mode resulting in hazardous driving conditions. Most mercedes dealers cannot do this service. This is a dangerous fault that many have experienced and is a serious road safety hazard. In all instances i was driving vehicle on? Washboard? Road conditions; once in i-70 wesrbound from kansas city.

2020 Mercedes-Benz GLE350
Parts: VEHICLE SPEED CONTROL
  • Date of Incident: Jul-05, 2020
  • Date complaint filed: 13:49 Jul-05, 2020

I set the distronic cruise control to 45 mph. It suddenly reset itself to 70 mph and started to quickly accelerate to 70 mph while showing the speed limit to be 70 mph when the posted speed limit was 45 mph. I reset the cruise control to 45 mph. When the posted speed limit went to 50 mph, the car quickly started accelerating to 80 mph and showed the speed limit to be 80 mph on the dashboard digital display. I quickly slammed on the brakes to regain control. I finally figured out that under the square speed limit sign, was a round kilometer speed limit sign, and my cars cameras were erroneously reading the kilometer sign as a mph speed limit and adjusting the cruise control to the wrong, higher speed. Very dangerous as i almost went through a red light trying to adjust the speed down using the steering wheel buttons. I was caught off guard and didn? T think to disengage the distronic cruise control. This happened today on ben hill griffin pkwy about 4 miles south of rsw (fort myers international airport) as i was driving my family to the airport. Note: my car has the mercedes driver assistance package

Parts: ELECTRICAL SYSTEMENGINEVISIBILITY/WIPER
  • Date of Incident: May-01, 2020
  • Date complaint filed: 00:00 Jul-05, 2020

Piston 1 cracked at 48,000 miles. Mb told owner that the engine had to be replaced but when finding out that the warranty was up at 50,000 they replaced the piston instead. Car is still shaking at idle and rough ride. Engine shakes and jerks.

Parts: VISIBILITY/WIPER
  • Date of Incident: May-01, 2020
  • Date complaint filed: 00:00 Jul-05, 2020

Car is a 2017 mercedes c300 coupe and has had to replace windshield 3 times. Problems with windshield cracking. 1st repair car came from dealership with a long crack on drivers side, 2nd car was at service center for 3 weeks to a month and customer came to pick up the car and long crack across the top of windshield. Happened while in mb possesion

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