Mercedes-Benz EQE350 Complaints

2023 Mercedes-Benz EQE350
  • Date of Incident: Mar-22, 2024
  • Date complaint filed: Mar-24, 2024
  • Failed components: POWER TRAIN and ELECTRICAL SYSTEM

Driving almost 60 mph, car shuddered and went to 20 mph then 10 mph in seconds. Drove on the shoulder, only 650 miles since i leased the car. Second time has happened in four weeks.

2023 Mercedes-Benz EQE350
  • Date of Incident: Jan-11, 2024
  • Date complaint filed: Feb-17, 2024
  • Failed components: ELECTRICAL SYSTEM and SERVICE BRAKES

This is a sudden accelation incident in reverse with a brake incident. On january 11, 2024 shortly after 12:00 p. M. , i was leaving my home and reversing out of my garage. As the tail of the car went slightly beyond the garage door, it stopped abruptly as if detecting something in the path of the car behind it. As i was looking at the rear camera to see why it stopped and what was in the path and contemplating whether i should get out and go see in person (as i did not clearly see anything in the rear camera) the car started moving again at what felt like a high-speed, backwards as i was still in reverse. I tried to brake but the brakes did not work. So, i started turning so as not to go directly into the home of the neighbor across the street. I turned sharply enough that the car went diagonally into my next-door neighbor's yard to the left of our home. The car continued to move in reverse and i kept steering to avoid the car hitting my neighbor's home. The car hit and knocked over the neighbor's in-ground basketball on the opposite side of the driveway. I believe the car slowed a bit after that impact but kept going in reverse heading back into the street in front of my home. Still steering and hitting the brakes, i remember the car spinning in the street and then had somewhat of an elliptical pattern and was headed back across the yard to my same neighbors home but hit the parkway tree in front of my home and stopped with that impact. Believe electrical failure. Brakes didn't work. Airbag did not deploy. Many sudden acceleration cases end in injury and death. Thankful no children out since middle of day. Mbusa (only) is investigating. Attempted independent review but told that unable because of proprietary software. 5 weeks in and no response to investigation status.

2023 Mercedes-Benz EQE350
  • Date of Incident: Oct-07, 2023
  • Date complaint filed: Oct-30, 2023
  • Failed components: SERVICE BRAKES and STEERING

This vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction i wish to turn or maneuver. In addition several times i tried to break to slow the vehicle and the brakes did not allow me to engage them. I have been driving since 1980s. If something is not done to get this vehicle off the road quickly someone will get hurt.

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