The contact owns a 2022 mercedes-benz s580 equipped with pirelli tires, tire line: pzero pz4, tire size: 255/35/r21, dot number: [xxx]. The contact stated that the vehicle was purchased 6 months prior and while observing the vehicle, both the front original tires had bubbles. The vehicle was taken to the dealer. The tires were replaced with the same brand and tire line. The contact stated that while driving approximately 40 mph 4-months later, the passenger's side front tire had a blowout. The vehicle was towed to a different dealer. The tire was replaced with the same brand and tire line. The contact stated that 2 months later, the failure recurred with the passenger's side front tire where there were bubbles on the tire. The vehicle was taken to the initial dealer. The tire was replaced with the same tire and tire line. The failure recurred 5 months later. The vehicle was taken to the initial dealer where the tire was replaced with the same tire and tire line. The contact stated that the failure recurred 3 months later. The tire was not replaced. The manufacturer was not made aware of the failure. The vehicle failure mileage was approximately 2,815, and the tire failure mileage was approximately 2,815. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
The contact owns a 2021 mercedes-benz s580. The contact stated that while driving at various speeds, the "camera system unavailable" and "camera dirty" messages were displayed on the instrument panel. The vehicle was initially taken to a dealer where the contact was informed that the failure was caused by a bumper guard placed on the front license plate, rendering the driving assist sensor inoperable. Despite the removal of the bumper guard, the failure persisted. Recently, the contact received text from the dealer that stated that several other owners of the model year vehicle had experienced the same failure. The letter stated that a defective camera lens hood had caused the failure; however, the parts for the repair were on backorder. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 1,000.
The "distronic" cruise control is so abrupt in its acceleration and declaration that vehicles behind me tend to take evasive action. The car doesn't sense vehicles far enough ahead to take smooth action, resulting in a jarring, favorite, and fearful ride.
The contact owns a 2023 mercedes-benz s580. The contact stated while driving 75 mph, the check engine warning light illuminated, and the message "do not drive car" was displayed temporarily. The vehicle was taken to the dealer, where the contact was informed that no issues were found. The contact received notification of nhtsa campaign number: 23v880000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The check engine warning was illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 4,000. Vin tool confirms parts not available. The contact is requesting an update on the case.
The contact owns a 2022 mercedes-benz s580. The contact stated while driving 70 mph, the vehicle lost motive power. The contact was able to veer to the side of the road. The contact stated that the failure reoccurred several times while driving. The check engine warning light was illuminated. The vehicle was taken to the dealer, where the cam adjuster was replaced; however, the failure persisted. The vehicle was taken back to the dealer. The vehicle was not repaired. Additionally, the contact received notification of nhtsa campaign number: 23v445000 (fuel system, gasoline) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure and a case was opened; however, no further assistance was provided. The failure mileage was approximately 5,000.
The contact owns a 2022 mercedes-benz s580. The contact stated that while driving at an undisclosed speed, the vehicle vibrated violently. The low tire air pressure warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the front driver’s side tire. The contact was informed that bubbles had developed on the tire side wall, requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who diagnosed an additional failure with the front driver’s side wheel requiring a replacement. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required tire rebalancing. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, who determined that the vehicle required an alignment. The vehicle was repaired, but the failure reoccurred. After investigating the failure, the contact related it to nhtsa campaign number 22v194000 (suspension, power train), but the vin was not included. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 300.
The contact owns a 2021 mercedes-benz s580. The contact received notification of nhtsa campaign number: 23v445000 (fuel system, gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
1. The tires//rims on this vehicle are causing extremely excessive tire blowouts. I have had at least 5 tire blowouts in the last 6 months alone along with 8-10 tire changes due to bubble forming on sidewall. This is a widespread issue on this vehicle in which i have read that many others are also experiencing the same. The vehicle is available for inspection. 2. A tire blowout while driving can be extremely hazardous especially on the freeway. 3. The problem with this vehicle has been confirmed with the dealer. However, they are unable to pinpoint what is exactly causing these excessive tire blowouts. 4. No, the vehicle has not been inspected. 5. No warnings prior to incidents.
When in eco mode the vehicle will occasionally shut off at a stop light. The vehicle "jumps" and then all of the warning signals come on followed by the vehicle shutting down. It takes about 20-30 seconds for vehicle to be able to restart again. The dealership had the vehicle for nearly a month and the only solution they came up with was to turn eco mode off every time i start the vehicle. They said their will be a future recall to fix this issue. Also, the vehicle will occasionally move forward on its own and then quickly break. This phantom braking is quite painful and feels as if you were just hit from behind. A previous problem was the vehicle would move forward after being taken out of car wash mode even with the brake engaged. The dealership said this was solved by a software download. There is a current recall which includes the make and model of this vehicle but mercedes insists this vehicle is not included in the recall. The vehicle was manufactured within the time frame listed in the documentation from nhtsa but nonetheless mercedes does not include this vehicle amongst the cars qualifying for replacing the fuel pump. I believe this car is dangerous and will hurt somebody.
The contact owns a 2021 mercedes-benz s580. The contact stated that while driving at 50 mph and attempting to accelerate, the vehicle inadvertently activated the forward collision avoidance feature and briefly applied the brakes hard enough for the abs to be activated. The contact stated that there were no objects near or around the vehicle. The vehicle returned to normal functionality but had since become a regular failure. The forward collision avoidance warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The failure mileage was 23,500.