Hello: we bought the vehicle in 2021. After a few months, we noticed that the vehicle braked itself: meaning it auto-braked while driving at 25mph on the road. We took the vehicle to the dealer for repair. They said, "the vehicle was absolutely fine and perhaps something in the way of the vehicle triggered braking". I, the driver replied, i didn't have any vehicles either in front of or behind me. And besides, i understand the "safety features" and functionalities. Yet, they gave me the vehicle without repair. After a few months, same thing happened: the vehicle auto-braked or braked itself without me the driver putting my foot on the brakes. This time i also called the company's consumer affairs who said they'd help. The consumer affairs worked with the dealer. The dealer now said, "yes the vehicle indeed had auto-braking issues and it could be fixed, and that they'll fix it". So, i, now assured that the vehicle was a 100% fine when it came to auto-braking had been driving the vehicle until today april 16th, 2024, when while driving out on the city in 25mph the vehicle auto-braked again! I emailed the dealer and also called the company's consumer affairs (at their headquarters) to keep them in the loop today, and expect to hear back from them. In this instance, (3rd in 2-3 years), i'm not sure whether the dealer will brush aside the problem as "nothing" as in the first instance, or purport to "fix the issue" without actually fixing it, as in the second instance. At any rate, it came down to a "matter of principle": meaning since i'm not sure if the vehicle's intrinsic defect will be "resolved completely ever", i have to report it to "governing authorities". I hope you will take it from here and do the needful. Thank you in advance for your support.
| VIN Pattern | 5N1AT2MV*LC****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg) |
| Manufacturer | NISSAN NORTH AMERICA, INC. |
| Make | NISSAN |
| Model | Rogue |
| Model Year | 2020 |
| Body Class | Crossover Utility Vehicle (CUV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Displacement (L) | 2.5 |
| Engine Displacement (CC) | 2500 |
| Engine Displacement (CI) | 152.559 |
| Primary Fuel Type | Gasoline |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | 1st and 2nd Rows |
| Seat Belts | Manual |
| Other Restraint System Info | 3-Point Manual Belts, 2nd row outboard 3-Point Manual Belts, 2nd row center 3-Point Manual Belts |
| Plant Company Name | Nissan North America Inc. |
| Plant City | SMYRNA |
| Plant State | TENNESSEE |
| Plant Country | UNITED STATES (USA) |