2020 Toyota Highlander - SERVICE BRAKES and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Failure Complaint (#b0c3d8)

2020 Toyota Highlander

  • Date of Incident: Apr-22, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: SERVICE BRAKES and FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

On numerous occasions when applying the brakes on my vehicle there is a very noticeable "surge" when the vehicle slows to a near stop. It feels like there is a momentary loss of braking before the brakes re-engage. I have had the vehicle since new and it seems like the problem has become more noticeable over time. I have lost some confidence in the safety performance of the vehicle due to this dangerous issue.

Vehicle VIN Info

VIN Pattern5TDGARAH*LS******
Drive Type4x2
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerTOYOTA MOTOR MANUFACTURING, INDIANA, INC.
MakeTOYOTA
ModelHighlander
Model Year2020
SeriesGSU70L/AXUH70L
TrimXLE
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelA25A-FXS, 5NM
Engine ConfigurationIn-Line
Engine HP185
Engine KW137.954
Engine Displacement (L)2.5
Engine Displacement (CC)2500
Engine Displacement (CI)152.559
Other Engine InfoPORT+DIRECT
Primary Fuel TypeGasoline
Electrification LevelStrong HEV (Hybrid Electric Vehicle)
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Plant Company NameToyota Motor Manufacturing, Indiana, Inc.
Plant CityPRINCETON
Plant StateINDIANA
Plant CountryUNITED STATES (USA)
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