The front driver's seat is loose and has movement/play. Described by dealer service tech as a 'wobble'. Seat is not fully secure/stable. Vehicle was taken to original delivery dealer (dublin toyota, 4321 toyota dr, dublin ca 94568) for inspection, ro#[xxx]. The vehicle was returned without the issue being corrected. Received verbal response that the dealer was not able to do anything about it (incl replacement of components, etc. And was told other 2023 model year tacomas exhibit the same behavior of the loose driver's seat). Called and spoke with toyota brand engagement (800) 331-4331 as instructed by the service advisor. Ticket was recorded as case [xxx] and was closed without solving the issue. I was advised by the toyota case in that case [xxx], where the agent recommended i speak with another dealer (livermore toyota) to get a second opinion before the case could get escalated. The vehicle was not repaired and i was sent home with the loose seat. Per the description from repair order [xxx], on [xxx]: "cause: driver's seat seems loose and wobbles. Remove seat assembly and check all hardware. Everything checked ok. Reinstall seat and tighten mounting bolts. Check with another 2023 tacoma vin [xxx]. Driver's seat operation is the same. Thank you 2426" i strongly believe that a loose driver's seat that exhibits 'wobble' is unsafe and also causes discomfort / lack of confidence for the driver. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)
VIN Pattern | 3TMCZ5AN*PM****** |
Drive Type | 4WD/4-Wheel Drive/4x4 |
Gross Vehicle Weight Rating | Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) |
Manufacturer | TOYOTA MOTOR MFG DE BAJA CALIFORNIA S DE RL DE CV |
Make | TOYOTA |
Model | Tacoma |
Model Year | 2023 |
Series | 305 Series |
Trim | Double Cab |
Body Cab Type | Extra/Super/Quad/Double/King/Extended |
Body Class | Pickup |
Vehicle Type | TRUCK |
Engine Model | 2GR-FKS |
Engine Configuration | V-Shaped |
Engine HP | 278 |
Engine KW | 207.305 |
Engine Displacement (L) | 3.5 |
Engine Displacement (CC) | 3500 |
Engine Displacement (CI) | 213.583 |
Other Engine Info | PORT+DIRECT |
Primary Fuel Type | Gasoline |
Tire Pressure Monitoring System (TPMS) | Direct |
Front Air Bags | 1st Row (Driver and Passenger) |
Knee Air Bags | 1st Row (Driver and Passenger) |
Side Air Bag | 1st Row (Driver and Passenger) |
Curtain Air Bags | All Rows |
Seat Belts | Manual |
Other Restraint System Info | Seat Belt: All seats |
Plant Company Name | Toyota Motor Mfg de Baja California S de RL de CV |
Plant City | TIJUANA |
Plant State | BAJA CALIFORNIA |
Plant Country | MEXICO |