2014 Acura MDX - UNKNOWN OR OTHER Failure Complaint (#b0c09e)

2014 Acura MDX

  • Date of Incident: Apr-16, 2024
  • Date complaint filed: Apr-17, 2024
  • Failed components: UNKNOWN OR OTHER

Paint. Delaminating at the sealer. Paint flakes randomly fall off car over the years. Acura verified this was a factory defect and the common area is occurred was the roof. This was covered for my car 03. 2019 under an extended warranty but was only limited to the roof. I specifically asked to fix the whole paint job since this was a factory defect and they stated they will only fix the area with the current damage. Well now time has passed and this has now happened on my left passenger door and acura will not cover any part of fixing their factory defect. Terrible on acura for selling a product they know has a factory defect and they will not stand by their product.

Vehicle VIN Info

VIN Pattern5FRYD4H4*EB******
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerAMERICAN HONDA MOTOR CO., INC.
MakeACURA
ModelMDX
Model Year2014
TrimSH-AWD Tech
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelJ35Y5
Engine ConfigurationV-Shaped
Engine HP290
Engine KW216.253
Engine Displacement (L)3.47406
Engine Displacement (CC)3474
Engine Displacement (CI)212
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Front Air Bags1st Row (Driver and Passenger)
Knee Air BagsDriver Seat Only
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Other Restraint System InfoMid Side Curtain Air bag (Mid R/L outer positions. Mid Seat Belts (Mid center position). Rear Side Curtain Air bag (Rr R/L outer positions).
Plant CityLINCOLN
Plant StateALABAMA
Plant CountryUNITED STATES (USA)
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