After heavy down pour, the car was driven while the streets were still very wet. The car was driven through a 2 - 3 inch puddle of water that lasted less than 1 second, which caused a splash to the passenger side of the car, (the middle of the street did not have an accumulation of water) and within 30 secs caused the power steering warning light came on. This was not a flooded street, just the normal accumulation of water on the side of a residential curbed street. The steering immediately started to stiffen up and required increased effort to turn the steering wheel. The first warning lamp was yellow and stated that continued driving was still allowed, but after about 3 min the lamp turned red, and the message indicated "Steering malfunction, Do not drive vehicle". This occurred on a street where the speed limit was 30 mph, so safety at that time was not a big issue, but if this had happened on street where increased speed and more turning was required, safety could be a big issue if this happened suddenly. I was able to get the car to a nearby shop within 5 min, and the next day moved the car to the Audi West Houston. Audi has identified the power steering rack as faulty is in the process of replacing the electric power steering rack assembly. This car is a 2019 Audi A6 with only 41k miles.
The contact owns a 2016 Audi A6. The contact stated that while driving approximately 40 MPH, the vehicle suddenly experienced a loss of motive power and stalled. During the failure, the message Electric Power Control "EPC" was displayed. The vehicle was later towed to the local dealer who diagnosed that the electric wiring harness located in the engine compartment had failed due to moisture intrusion and the harness along with an internal computer needed to be replaced. No further information was available. The vehicle was not yet repaired. The failure mileage was 49,000.
I took the vehicle into a repair shop because the check engine light is on. I was advised that the water pump is leaking and it needs to be replaced along with the thermostat. The turbo charger assembly also needs to be replaced. Both of these items appear to be deficient and were listed under recent recalls on similar audi vehicles and this vin was not included in either recall. However, it appears to be a similar concern and should be resolved by the manufacturer.
I am the original owner of my vehicle and have had my vehicle maintenance done at Niello Audi in Sacramento, CA. In May 2023, the forward facing camera on my 2016 Audi A6 stopped working. The dashboard error message was "ACC and Audi braking guard Unavailable". As a result, the automatic emergency braking, forward collision warning, lane keeping assist, and cruise control stopped working. In June of 2023 I took the vehicle in to the above named dealer and they indicated that the front facing camera would need to be replaced but they could not do so because the part in on back order. The part number is 4H0907217FX. Ever since June 2023, the dealer has indicated that the part is still on back order and unavailable. Today March 28, 2024, I contacted AUDI USA and was informed that Audi stopped making that part and it is no longer available. I have been waiting almost a year for Audi to correct this to no avail. The part in question is tied to several safety systems (emergency braking, collision warnings, etc.) and I feel that my vehicle is unsafe to drive. Obviously, this concerning safety issue affects all Audi owners in the United States and I think Audi should immediately be required to fix this safety issue.
2018 Audi A6 3.0T diagnosed a coolant leak due to water pump failure at less than 43k miles on March 27, 2024. In July 2023 (at less than 39k miles), the vehicle's thermostat was replaced due to a coolant leak. These are substantial failures in terms of risk to engine damage and cost to consumer, within a time and mileage period where a consumer should not expect these issues.
Electrical malfunction warning. Steering wheel got tight. Transmission failure warning. Then the the car began to stop. All types of various warnings were popping up on the heads up display. It is in the process of getting taken to the nearest dealer.
When backing up the car the cameras don't turn on and often times the collision sensors go off randomly. On the highway the emergency brakes go off randomly when a car passes by on the right-hand side of the vehicle.
Audi issued a recall for our vehicle’s fuel level sender which reports the amount of fuel in the tank to our fuel gauge display in late 2022 or early 2023. The reason for the recall stems from a safety issue in which the car incorrectly can display that there is more fuel in the tank than what is actually there. Our local dealership’s service center, princeton audi initially completed this recall repair in late february or early march of 2023 while the car had roughly 25-26,000 miles on it. Less than a fews days later, the recall repair failed and our car shutdown on us leaving my wife stranded while i was having surgery unable to help her. I escalated and reported this issue to audi of america immediately to create awareness as this was dangerous. The princeton audi service center attempted to repair the recall a second time and assured us the repair was successful. The same issue has unfortunately resurfaced less than a year later, in february of 2024 while the vehicle has only 33,398 miles on it. After a third attempt to repair this recall, the princeton audi service advisor confirmed the fuel level sensor was again faulty. Regretfully we are still seeing inaccurate reporting of the fuel levels in our car creating a perpetually dangerous situation for myself, my family, and others on the road. Our car can shutdown on a major highway if it runs out of gas because the fuel gauge display keeps showing we might have half a tank or more due to the inaccurate reporting from the fuel level sender. After contacting audi of america again about this failed recall, they seem to be dodging responsibility for the failed remedy and providing no recourse to ensure the safety of myself, my family, or those we out at risk if we keep driving this vehicle. The princeton audi service center keeps stating they have made the repair, but the recall remedy keeps failing for us. Please help us as they refuse to replace the vehicle or buy it back after the failed recall.
Car flashed several warning signs, electrical system malfunction, steering malfunction, lane assist malfunction, and finally powertrain system malfunction where car was barely driveable at very slow speed, died and i luckily was able to pull over and coast into a parking spot.
Car slowed down and shut off in the middle of the road.