2021 Buick Enclave - STRUCTURE:BODY and ELECTRICAL SYSTEM Failure Complaint (#b099ea)

2021 Buick Enclave

  • Date of Incident: Feb-05, 2024
  • Date complaint filed: Feb-24, 2024
  • Failed components: STRUCTURE:BODY and ELECTRICAL SYSTEM

The rear switch on our tailgate has failed and it allows the tailgate to open/close randomly on its own while the vehicle is locked even. I contacted buick about the problem and they said didn’t care, but this can happen while the vehicle is moving down the road as well as when parked. It’s not necessarily a typical safety issue that are normally recalled for, but it does pose significant safety issues if you want your car to be locked and you come back from the store and it’s not and people are free to break it or if it were to happen while moving. We had this happen on our car at around 38,000 miles. From reading other buick forums to try and figure out what the cause is, it sounds like it’s a somewhat common occurrence. It’s alarming that it can open while the vehicle is locked.

Vehicle VIN Info

VIN Pattern5GAEVAKW*MJ******
Drive TypeAWD/All-Wheel Drive
Gross Vehicle Weight RatingClass 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg)
ManufacturerGENERAL MOTORS LLC
MakeBUICK
ModelEnclave
Model Year2021
SeriesEssence
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ModelLFY - Spark ignited Direct Injection, ATSS, GEN1
Engine ConfigurationV-Shaped
Engine ManufacturerGM
Engine Displacement (L)3.6
Engine Displacement (CC)3600
Engine Displacement (CI)219.685
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Wheelbase - Short120.90
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Rear Cross Traffic AlertStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air BagsAll Rows
Seat BeltsManual
Other Restraint System InfoFront Inboard Seat Side Airbags in Front Row.
Lower Beam Headlamp Light SourceLED
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameGMNA
Plant CityLANSING - DELTA TOWNSHIP
Plant StateMICHIGAN
Plant CountryUNITED STATES (USA)
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