Cadillac XT6 Complaints

2024 Cadillac XT6
  • Date of Incident: Apr-01, 2024
  • Date complaint filed: Apr-29, 2024
  • Failed components: POWER TRAIN

The contact owns a 2024 cadillac xt6. The contact stated that while driving at various speeds, the transmission malfunctioned, and the vehicle failed to properly accelerate. Also, while driving at an undisclosed speed, the transmission erroneously switched from the automatic mode to the manual mode and the vehicle would not remain in the proper gear. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 114.

2020 Cadillac XT6
  • Date of Incident: Jun-02, 2023
  • Date complaint filed: Apr-17, 2024
  • Failed components: VISIBILITY, ENGINE AND ENGINE COOLING, and ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

The contact owns a 2020 cadillac xt6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Additionally, the contact stated that she felt heat coming from where her feet were located under the dashboard. The vehicle was taken to a dealer where it was diagnosed and determined the driver's speaker was inoperable due to unknown electrical fault and needed to be replaced. The vehicle was not repaired. On another occasion, while driving 10 mph, the contact observed a dripping noise coming from underneath the vehicle. The check oil warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the oil needed to be changed. Additionally, while driving at 60 mph she observed condensation on the outside of the windshield. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,753.

2020 Cadillac XT6
  • Date of Incident: Mar-13, 2024
  • Date complaint filed: Mar-20, 2024
  • Failed components: ELECTRICAL SYSTEM and POWER TRAIN

I was waiting for a light to change to green and the vehicle shut down because of the auto-stop feature, after a couple of seconds the car turned on again and this message came on "stability track off" and this happened like that like 3 times until i turned off the auto-stop. I took it to the dealer the next day and they scanned it for issue and told me there's nothing wrong with the vehicle.

2020 Cadillac XT6
  • Date of Incident: Dec-12, 2023
  • Date complaint filed: Mar-11, 2024
  • Failed components: ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, and LANE DEPARTURE: BLIND SPOT DETECTION

I got this vehicle and have had the body control module replaced 3 times the first time was as soon as it got out the dealer lot the turn signals were not working so i took it back a week later and they had to replace the body control module and since then they have replaced it 3 times

2024 Cadillac XT6
  • Date of Incident: Feb-01, 2024
  • Date complaint filed: Feb-06, 2024
  • Failed components: UNKNOWN OR OTHER, ELECTRICAL SYSTEM, and BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Rear camera stopped working. Normally when car was put in reverse the rearview camera would show you what is behing your car. This camera stopped working in this car. When in reverse a red triangke pops uo indicating some type of malfunction and a red circle with a camera inside with a line going across indicatimg there in no camera. It was working the day before fine and it just stopped working the next day. There is no physical damage to camera or car in general.

2022 Cadillac XT6
  • Date of Incident: Dec-04, 2023
  • Date complaint filed: Dec-16, 2023
  • Failed components: FUEL/PROPULSION SYSTEM

P2bb3the engine and transmission system is not performing as expected. An issue has been detected in the fuel management system used to maintain, control and monitor fuel consumption. If the check engine light is flashing, a misfire condition has been detected. A misfire increases vehicle emissions and could damage the emission control system on the vehicle. Please reduce vehicle speed, avoid hard accelerations, avoid steep uphill grades, and reduce any cargo loads such as a trailer.

2021 Cadillac XT6
  • Date of Incident: Dec-10, 2023
  • Date complaint filed: Dec-13, 2023
  • Failed components: ENGINE and FUEL/PROPULSION SYSTEM

The vehicle's check engine light came on late afternoon and then started with a delayed turn over, but not actually starting thr following day. The vehicle had to be towed to the dealership. The technician and service advisor commented immediately that it is likely the fuel pump control module. With the commentary about the likely cause was that this is a widespread issue among gm vehicles. Thankfully, the vehicle was at home when it stopped starting but the transition from check engine to stopping operation was almost immediate.

2020 Cadillac XT6
  • Date of Incident: Dec-15, 2022
  • Date complaint filed: Oct-05, 2023
  • Failed components: STRUCTURE and ELECTRICAL SYSTEM

The contact owns a 2020 cadillac xt6. The contact stated that after entering the front passenger’s side of the vehicle, she observed water leaking into the interior. After a visual inspection, the contact discovered water damage to the floorboards. The vehicle was taken to the dealer, who determined that the cabin filter was clogged and needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer after the contact smelled a burning odor in the interior of the vehicle. The dealer determined that water had damaged several electrical components inside the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 30,000.

2023 Cadillac XT6
  • Date of Incident: May-16, 2023
  • Date complaint filed: Sep-06, 2023
  • Failed components: POWER TRAIN

The contact owns a 2023 cadillac xt6. The contact received notification of nhtsa campaign number: 23v172000 (power train) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2021 Cadillac XT6
  • Date of Incident: Apr-02, 2023
  • Date complaint filed: Sep-06, 2023
  • Failed components: BACK OVER PREVENTION: WARNINGS

In april 2023 i was backing out of a parking space when a message displayed on the dash that “the parking assist have been blocked, see owner’s manual “. In this event there were pedestrians walking behind my vehicle and if not for my cautions always while backing could have caused an accident. This has since been intermittently happening and i have taken it in to the dealer 2 times without repair.

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