The contact owns a 2020 cadillac xt6. The contact stated that while the vehicle was parked, the instrument panel went black. The vehicle was restarted, and the instrument panel lights illuminated but the vehicle began shaking from the driver's side. The check oil warning light was illuminated. Additionally, the contact stated that she felt heat coming from where her feet were located under the dashboard. The vehicle was taken to a dealer where it was diagnosed and determined the driver's speaker was inoperable due to unknown electrical fault and needed to be replaced. The vehicle was not repaired. On another occasion, while driving 10 mph, the contact observed a dripping noise coming from underneath the vehicle. The check oil warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed that the oil needed to be changed. Additionally, while driving at 60 mph she observed condensation on the outside of the windshield. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 50,753.
| VIN Pattern | 1GYKPDRS*LZ****** |
| Drive Type | AWD/All-Wheel Drive |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | GENERAL MOTORS LLC |
| Make | CADILLAC |
| Model | XT6 |
| Model Year | 2020 |
| Series | Premium Luxury AWD |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Model | LGX, VVT, ALUM, GEN 2 |
| Engine Configuration | V-Shaped |
| Engine Displacement (L) | 3.6 |
| Engine Displacement (CC) | 3600 |
| Engine Displacement (CI) | 219.685 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st Row (Driver and Passenger) |
| Curtain Air Bags | All Rows |
| Seat Belts | Manual |
| Plant Company Name | GMNA |
| Plant City | SPRINGHILL |
| Plant State | TENNESSEE |
| Plant Country | UNITED STATES (USA) |