To whom it may concern, i am writing to express my deep disappointment and frustration regarding my recent experience with my 2017 chevrolet cruze. It has come to my attention that there is a known issue with the piston in the engine of this model, and unfortunately, i have fallen victim to it. This issue has caused significant inconvenience and expense for me. As a loyal chevrolet customer, i expect better quality and reliability from your vehicles. I urge you to address this matter promptly and take responsibility for the faulty piston in the engine of the 2017 chevrolet cruze. I trust that you will take appropriate action to rectify this situation and restore my confidence in your brand. Case # 9-12557961076
| VIN Pattern | 1G1BE5SM*H7****** |
| Manufacturer | GENERAL MOTORS LLC |
| Make | CHEVROLET |
| Model | Cruze |
| Model Year | 2017 |
| Series | LT |
| Body Class | Sedan/Saloon |
| Vehicle Type | PASSENGER CAR |
| Engine Model | LE2 -DI: Direct Injection, VVT: Variable Valve Timing, GEN, ALUM |
| Engine Configuration | In-Line |
| Engine Manufacturer | GMNA |
| Engine Displacement (L) | 1.4 |
| Engine Displacement (CC) | 1400 |
| Engine Displacement (CI) | 85.4332 |
| Primary Fuel Type | Gasoline |
| Transmission Style | Automatic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Optional |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Optional |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Knee Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Curtain Air Bags | All Rows |
| Seat Belts | Manual |
| Plant Company Name | GMNA |
| Plant City | LORDSTOWN |
| Plant State | OHIO |
| Plant Country | UNITED STATES (USA) |