The contact owns a 2018 Dodge Grand Caravan. The contact stated while attempting to enter the vehicle through the driver's side sliding door, she became aware that the door would not unlock or open. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 58,000.
| VIN Pattern | 2C4RDGBG*JR****** |
| Drive Type | FWD/Front-Wheel Drive |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | FCA CANADA INC. |
| Make | DODGE |
| Model | Grand Caravan |
| Model Year | 2018 |
| Series | SE |
| Trim | RT |
| Body Class | Minivan |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | FCA |
| Engine HP | 283 |
| Engine KW | 211.033 |
| Engine Displacement (L) | 3.6 |
| Engine Displacement (CC) | 3600 |
| Engine Displacement (CI) | 219.685 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | All Rows |
| Seat Belts | Manual |
| Other Restraint System Info | Active Seat Belt |
| Plant Company Name | Windsor Assembly |
| Plant City | WINDSOR |
| Plant State | ONTARIO |
| Plant Country | CANADA |