2019 Ford Edge - POWER TRAIN Failure Complaint (#b05abd)

2019 Ford Edge

  • Date of Incident: Sep-08, 2023
  • Date complaint filed: Nov-29, 2023
  • Failed components: POWER TRAIN

August 2023, my vehicle started making slight jerking motions when accelerating. I thought it shouldn’t be anything serious especially since the vehicle warning lights did not alarm. The Ford App health status for my vehicle report showed no issues. After a month of continuous weird jerking, I took the vehicle to a Ford dealership service department in walnut creek. In Sept 2023, the transmission was diagnosed to need replacement due to the torque converter. My vehicle mileage was 64,613 miles at the time of inspection by the dealership. This is way too soon for a transmission to need a repair without any warning. I believe the transmission is faulty especially since I have low wear and tear on this 2019 Ford Edge. It was purchased brand new and has not had any issue or system failure warning. The only reason I discovered this major problem is due to the odd jerking motions while driving.

Vehicle VIN Info

VIN Pattern2FMPK3J9*KB******
Drive TypeFWD/Front-Wheel Drive
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerFORD MOTOR COMPANY OF CANADA, LTD.
MakeFORD
ModelEdge
Model Year2019
TrimSEL
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine Model2.0L GTDI w/premium fuel
Engine ConfigurationIn-Line
Engine ManufacturerFord
Engine HP245
Engine KW182.697
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Plant Company NameOakville
Plant CityOAKVILLE
Plant StateONTARIO
Plant CountryCANADA
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