2019 Ford Edge - POWER TRAIN Failure Complaint (#b0c64e)

2019 Ford Edge

  • Date of Incident: Oct-10, 2023
  • Date complaint filed: Apr-24, 2024
  • Failed components: POWER TRAIN

The car will shuttle between 1700-2500 RPMs while in low gears. In reviewing online (NHTSA) it should be a software update. I went to get the update for $400. After the update was applied the service center stated the software update did nothing. From the service center: The issue is internal. With the updates it did not chance the outcome, the transmission would need to be replaced to fix the concern. The quoted me the replacement transmission and cooler at just shy of $10k. This car is barely worth that in good working condition. The car drives, it just shutters, I would not drive it more than 10 miles. There are no warning lights. The ECG was recently replaced $1500 and the Ford facility did nothing to fix the transmission. I have called three facilities in my area, and ALL OF THEM say there is a 3-4 week timeline just to assess the problem. I had to take it to a transmission specialist to assess. Ford is avoiding this problem. How many 2019 Ford Edge owners need to report this issue so that something can be done?

Vehicle VIN Info

VIN Pattern2FMPK3K9*KB******
Drive TypeFWD/Front-Wheel Drive
Gross Vehicle Weight RatingClass 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg)
ManufacturerFORD MOTOR COMPANY OF CANADA, LTD.
MakeFORD
ModelEdge
Model Year2019
TrimTitanium
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Base Price38760
Engine Model2.0L GTDI w/premium fuel
Engine ConfigurationIn-Line
Engine ManufacturerFord
Engine HP245
Engine KW182.697
Engine Displacement (CC)2000
Engine Displacement (CI)122.047
Primary Fuel TypeGasoline
Wheelbase - Short112.2
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Advanced Automatic Collision NotificationStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Semiautomatic Headlamp Beam SwitchingStandard
Plant Company NameOakville
Plant CityOAKVILLE
Plant StateONTARIO
Plant CountryCANADA
Comparison List:
Comparison list is empty, please add cars.