The power take off assembly (ptu) failed. I had it replaced a a ford dealership with a genuine ford ptu. After driving less than 125 miles the ptu failed again and my right front half shaft disengaged without notice on the high when traveling at highway speeds. Upon return to the dealership they noted that the ptu failed and it was replaced at no cost. However, they charged me for the replacement of the right front axel. I contacted ford customer service and contend that recall 14s10 should apply especially after the new ptu failed. They denied my claiming stating that the dealership claimed a torn cv boot was the cause of my axel disengaging. However there was no mention of a torn cv boot in the dealerships multipoint inspection of my vehicle when originally brought in. Ford customer service and the dealership denied my claim.
| VIN Pattern | 2FMDK4AK*EB****** |
| Drive Type | AWD/All-Wheel Drive |
| Gross Vehicle Weight Rating | Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) |
| Manufacturer | FORD MOTOR COMPANY OF CANADA, LTD. |
| Make | FORD |
| Model | Edge |
| Model Year | 2014 |
| Series | Sport |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | Ford |
| Engine HP | 305 |
| Engine KW | 227.439 |
| Engine Displacement (L) | 3.7 |
| Engine Displacement (CC) | 3700 |
| Engine Displacement (CI) | 225.788 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant Company Name | Oakville Assembly |
| Plant City | OAKVILLE |
| Plant State | ONTARIO |
| Plant Country | CANADA |