I had recently brought an suv that came with no manuals for that vehicle. Which is important and crucial, but the scariest part and a life-threatening way. It came with no brake fluid at all. I was shocked, and you put my life and my son in danger. I will file a complain with federal trade commission (ftc), state's attorney general's office, state's department of commerce , better business bureau (bbb) and the national highway traffic safety administration (nhtsa) for car safety issues and manufacturer recalls. It can be dangerous, and your brakes may not work properly. The fluid operates under high temperatures and high pressure, and without it, your car would not be able to stop when you push the brake pedal inside your vehicle. It will simply go to the floor without stopping, which will have catastrophic consequences. Thank you, falvey's. I will order the manuals myself and go to o’reilly auto parts first thing this morning to top off my brake fluid. Thank you, jesus, for protecting me and my son. The devil is a liar. That my consciousness told me to do further research and investigation. I forgive you all and hope the next customers get treated professionally, especially when it comes to safety. Number one priority!
The contact owns a 2017 Ford Escape. The contact stated that while driving at 70-75 MPH, the vehicle lost motive power. The front of the vehicle began to jerk. The contact was able to pull over to a rest area before the engine seized. The vehicle failed to crank up. The contact used a scope to see if the camshaft was moving. The low pressure and engine light were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the engine needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted, who opened a case, but no additional assistance was provided. The failure mileage was approximately 48,000.
Coolant leaks into engine. Not repairable and requires full engine replacement.
Coolant leaked into engine and the vehicle now needs a new engine.
While driving on the highway, the engine started to sputter when gas pedal was depressed, turned around and drove it straight to a mechanic. At the mechanic, they were unable to shift the car out of park, and noted the transmission had "catastrophic failure, irrepairable" we called ford, and they said while there is a recall for 2020 ford escapes, this one was built in a different factor and was not covered.
Engine design flaw with coolant channels caused coolant to leak into cylinder 3 causing misfire and rapid coolant loss.
The contact owns a 2022 Ford Escape. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that several unknown warning lights were illuminated. In addition, the contact noticed a burning odor in the interior of the vehicle. The diagnostic scanner was attached and the received code was P0299. The dealer was made aware of the failure. The vehicle was scheduled to be taken to the dealer for diagnostic testing within the next several days. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 42,400.
My door was on the recall list and needs to be replaced. I had this checked in september 2024 but the doors are on back order. My broken door is a safety hazard it is not shutting properly and has been known to open.
Sudden catastrophic engine failure in less than 6 months, brand new. Winter weather driving, onset of engine sounds then louder with grinding noises, loss of power and cessation. Of function. I was stranded in the mountains with little to no phone function.. Had to arrange tow 1 hour away to nearest ford dealership. Poor customer service just before the holiday. Stranded with no loaner available and no rentals available. Unknown cause, unknown if reproduced dealer evaluated but did not providedocumentation needs new motor in less than 6 momths???!!
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated. The vehicle was driven to the shoulder of the road. The contact inspected the vehicle and refilled the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant intrusion into cylinder #2 and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer where it was diagnosed with a coolant intrusion and a failed engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced an unknown recall repair, which had a similar failure description. However, the contact was informed that the contact's VIN was not associated with any unknown recall repair. The failure mileage was approximately 98,000.