Ford ESCAPE Complaints

2014 Ford Escape
  • Date of Incident: Nov-19, 2023
  • Date complaint filed: Apr-11, 2024
  • Failed components: UNKNOWN OR OTHER

I was driving in the freeway and my car stop and start the fire from the motor right away, i got scared but i was able to get out safely to call 911 and police show up and tried to used the extinguisher but it was to much flames and fire department show up to help. My car was completely total loss from the fire. My car was in good condition and didn't have any mechanic problems , i bought the car a few months ago before the accident from a dealership but we didn't any warranty from the dealer i try to get contracts to the dealer but they told me to complain with the ford dealer, i try to contact to the ford dealer to make a complain but i haven't get any response.

2020 Ford ESCAPE
  • Date of Incident: Feb-28, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: ENGINE

Unknown. I have received recall notice 23v380 in february 2024 after buying the car from a certified ford dealer on october 24, 2023. The defect has not been remedied, and i need to sell the car now due to a job change outside of the country. This unaddressed recall and threat that the "engine could fail prematurely" has made it nearly impossible to sell the car at anywhere near the price paid. I am therefore demanding that ford repurchase the vehicle from me and issue a full refund for all costs of purchasing the vehicle (including taxes and fees).

2017 Ford Escape
  • Date of Incident: Jan-08, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: ENGINE

The coolant is leaking into the engine. I understand ford is aware of this issue but refuse to fix it, customers have to pay out of their pockets for a new engine after the engine blew from the coolant leak. My issue is the coolant is leaking into the engine and bill currie ford is telling me the coolant is not leaking into the engine even though the car has no leaks. Bill currie ford was not able to tell my where all the coolant went(what mechanic can't tell you where coolant went? ). I will upload pictures. Bill currie filled the coolant pass the max on 01/15/24 and by the 1st week in mar 24 the coolant was all gone. Took it back to bill currie on mar 12 24 just for them to say the same thing as they said the 1st time. At this point i will have to find a non ford mechanic to look at the car and to see if i can get the engine replaced before it blows. I am terrified of driving my car long distance for the fear that my engine my go out at anytime. When i crank the car white smoke comes out of the exhaust so i know the coolant is leaking into the engine. Whatever tests bill currie ford is running on these vehicles are not sufficient and could lead to accident which could lead to lives being lost. They refused to take the engine apart and stated that looked between the cylinders.

2017 Ford Escape
  • Date of Incident: Feb-01, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: ENGINE

Car began running rough and check engine light came on. Repair shop indicated coolant leaking into the cylinders - a known issue for the engine. Recommended replacement of all sparkplugs. 2 months later same thing happened. Now looking at a total engine replacement.

2011 Ford ESCAPE
  • Date of Incident: Apr-02, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: STEERING and SUSPENSION

The contact owns a 2011 ford escape. The contact stated while driving 30 mph and attempting to make a left turn, the steering wheel locked, causing the vehicle to drive straightforward towards oncoming traffic. There was no warning light illuminated. The contact stated that she stopped the vehicle and reversed. The contact stated that a road construction worker placed traffic cones around the vehicle to prevent a crash. The vehicle was towed to an independent mechanic, where it was diagnosed that the electric power steering (eps) assist motor had failed and needed to be replaced. The mechanic contacted the dealer for the part and was informed that the part was not available. The contact followed up with the dealer, who informed her that the part had been discontinued. Additionally, the contact stated while the vehicle was being towed to the independent mechanic, the front driver's side lower control arm fractured due to severely rusted bolts. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 154,000.

2017 Ford Escape
  • Date of Incident: Mar-15, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: POWER TRAIN

My vehicles transmission went out while driving which cause my vehicle to abruptly stop in traffic, my vehicle at the time only has about 76,000 miles on it, it is a 2017, from googling more information it appears that transmissions going out on this year and model of vehicle is common, i am wondering if there isn't something more going on with this line of vehicles. I know that recalls have been issued before on certain ford vehicles in regards to transmissions, i know i had them fix the one recall while it was in the shop, but this doesn't seem like it was a one vehicle issue.

2020 Ford ESCAPE
  • Date of Incident: Mar-29, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: STRUCTURE:BODY and FUEL/PROPULSION SYSTEM

Driver's door when opening would make a clunking sound. After opening it a couple times door would not shut. Finally getting it to shut, the door now will not open all the way. Also since this happening the window on that door will not roll down. Safety issue is that i'm afraid the door won't stay closed or it may fall off. Also the gas cap light is on, always been a problem even when the cap door is completely closed.

2013 Ford Escape
  • Date of Incident: Apr-11, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: FUEL SYSTEM, GASOLINE

The contact owns a 2013 Ford Escape. The contact stated while the vehicle was parked, the contact noticed an abnormally strong gasoline odor coming from outside the vehicle. The contact went to check underneath the vehicle and noticed an oil leak coming from the vehicle. The contact also stated that the oil leak had a very strong odor. The contact stated there was no warning light illuminated. The vehicle was towed to the dealer where it diagnosed as a failure with the fuel line. The contact was informed that the fuel lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. Additionally, the contact was advised to contact the NHSTA Hotline for further assistance. The failure mileage was approximately 180,000.

2014 Ford Escape
  • Date of Incident: Feb-11, 2024
  • Date complaint filed: Apr-11, 2024
  • Failed components: ENGINE

The contact owns a 2014 Ford Escape. The contact stated while the vehicle was parked, there was engine oil leaking onto the ground. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to the pistons. The vehicle was then taken to the dealer but was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 184,080.

2016 Ford Escape
  • Date of Incident: Nov-01, 2023
  • Date complaint filed: Apr-11, 2024
  • Failed components: STRUCTURE

The contact owns a 2016 Ford Escape. The contact stated that there was a leak coming through the sunroof around the rim. The contact stated the water leaked on the doors and trunk, and there was mold, along with the smell of mold. The contact stated that while driving, the contact and passenger were coughing. The contact's spouse used silicone to close the gaps in the sunroof. A dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was unknown.

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