2023 Ford F-150 - VISIBILITY/WIPER Failure Complaint (#b0c718)

2023 Ford F-150

  • Date of Incident: Jan-17, 2024
  • Date complaint filed: Apr-25, 2024
  • Failed components: VISIBILITY/WIPER

Shortly after purchasing my new 2023 f150 lariat (in december 2023), i noticed that the driver side sun visor was extremely loose when moving the visor from the center mount to the block the sun from coming in from the side window. I noticed that the visor was bouncing in the mount (near the a-piller). I put my hand on it and it felt as if it was about to fall out. Checked the passenger side and same thing. Tried tightening the screw and no joy. There is no way that someone installed these things and didn't notice. I had a 21 xlt and didn't have this problem. I had it in the dealer twice. I tried to secure it, but didn't help. The dealer attempted to fix but then they told me it was normal. When i was leaving the dealer, i moved the driver's visor and it fell out of the mount. They put it back in and ordered a new retention nut and screw. A few months later they replaced the parts but the visors were sloppy loose. The driver side fell out again (fortunately i wasn't driving). I wound up coming up with a fix myself. In any case, if the visor falls out when someone is driving, it can absolutely cause a major distraction and possible accident. Mine is not the only vehicle that has this issue. I started a thread and received numerous responses. [xxx]. I'm sure that there are thousands of trucks out there with this issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

Vehicle VIN Info

VIN Pattern1FTFW1E8*PK******
Drive Type4WD/4-Wheel Drive/4x4
Gross Vehicle Weight RatingClass 2F: 7,001 - 8,000 lb (3,175 - 3,629 kg)
ManufacturerFORD MOTOR COMPANY
MakeFORD
ModelF-150
Model Year2023
SeriesF-Series Super Duty - Dual Rear Wheel
TrimSuperCrew
Body Cab TypeCrew/Super Crew/Crew Max
Body ClassPickup
Vehicle TypeTRUCK
Engine ModelGTDI
Engine ConfigurationV-Shaped
Engine ManufacturerFord
Engine Displacement (L)3.5
Engine Displacement (CC)3500
Engine Displacement (CI)213.583
Primary Fuel TypeGasoline
Brake System TypeHydraulic
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st and 2nd Rows
Seat BeltsManual
Plant Company NameKansas City: Claycomo, Missouri
Plant CityKANSAS CITY
Plant StateMISSOURI
Plant CountryUNITED STATES (USA)
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