2023 Ford MUSTANG MACH E - STRUCTURE:BODY Failure Complaint (#b0c440)

2023 Ford MUSTANG MACH E

  • Date of Incident: Apr-19, 2024
  • Date complaint filed: Apr-22, 2024
  • Failed components: STRUCTURE:BODY

While driving on the highway at speed, the front undercarriage cover of the ford mach-e came loose, started vibrating violently, then started dragging on the highway. Thankfully the driver was able to pull over safely. The incident could have caused life-threatening injury to the driver and other vehicles has the part come totally lose, come under a tire, or started hitting the battery system that sits just behind the car. This could have caused the driver to loose control, the part to hit another vehicle, or a fire in the case of the battery system and the violent impact and friction as a result of the vibrating loose part. We took the vehicle to the dealer and they confirmed that there was damage to the undercarriage cover, and also "impact" damage to what is under the undercarriage cover (albeit they assumed the impact damage to be due to user/environment, as you'll see from the pictures, it was likely due to the vibrating loose part itself. ) no warnings or indicators came on before the problem. The vehicle is only 3 months old and used exclusively for city driving/commuting. The car has not been any vehicular accidents or even minor collisions.

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