- what component or system failed or malfunctioned, and is it available for inspection upon request? According to ford service, this is confirmed to be a high voltage battery junction box failure (hvbjb). The part is pending replacement currently at central ford, ca. While ford issue recall (23s56) to replace all hvbjbs in extended range and gt model '21 and '22 vehicles built before may 24, 2022, my car was built after the date. - how was your safety or the safety of others put at risk? The failure of hvbjb directly leads to the lose of power suddenly when driving on the highway. I was cruising on california state highway ca-110 while the car pops up "stop safely now" on the instrument cluster. I lost all power for acceleration and relies purely on 12v battery to power the accesories. There was no emergency lane near the location of the incident which leads to the blockage of highway on the junction from ca-110s to i-10w. This post a significant threat to me as the driver and all other drivers on highway. More importantly, the 12v almost died before the tow truck and police could arrive to solve the incident. Fortunately, i was not hit by ongoing vehicles, but multiple vehicles have to brake agressively to prevent collision. The car was unable to be shifted to n or d since the incident. -has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle had been inspected by service department at central ford and confirmed by engineers at ford to be a hvbjb failure. - were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 2 warnings and notifications can be seen from information cluster: "full accessory power active", and "stop safely now. " there is no information displayed on the main infotainment screen.
| VIN Pattern | 3FMTK3SU*NM****** |
| Drive Type | AWD/All-Wheel Drive |
| Gross Vehicle Weight Rating | Class 1D: 5,001 - 6,000 lb (2,268 - 2,722 kg) |
| Manufacturer | FORD MOTOR COMPANY, MEXICO |
| Make | FORD |
| Model | Mustang Mach-E |
| Model Year | 2022 |
| Series | Premium |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Manufacturer | Ford |
| Engine HP | 346 |
| Engine KW | 258.012 |
| Primary Fuel Type | Electric |
| Electrification Level | BEV (Battery Electric Vehicle) |
| Brake System Type | Hydraulic |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | 1st and 2nd Rows |
| Seat Belts | Manual |
| Plant City | CUAUTITAN |
| Plant Country | MEXICO |