2019 Hyundai Santa Fe - STEERING and LANE DEPARTURE: ASSIST Failure Complaint (#b0c521)

2019 Hyundai Santa Fe

  • Date of Incident: Apr-21, 2024
  • Date complaint filed: Apr-23, 2024
  • Failed components: STEERING and LANE DEPARTURE: ASSIST

I had a serious issue with the Santa Fe lane keeper system. I was driving on I15 in a winding portion through the Virgin River Gorge in relatively high traffic on a corner. I have used this feature many times in the past and expected a gentle nudge on the steering wheel. But unexpectedly the steering wheel turned hard left, almost causing a total loss of control. I am safe driver always checking for other drivers doing what they shouldn't, but I never expected my car to be the one making dangerous movements. If I hadn't had a firm grip on the wheel, I would have been out of control on a narrow bridge in heavy traffic. Am I the only one with this problem?

Vehicle VIN Info

VIN Pattern5NMS23AD*KH******
Drive Type4x2
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerHYUNDAI MOTOR MANUFACTURING ALABAMA LLC (HMMA)
MakeHYUNDAI
ModelSanta Fe
Model Year2019
SeriesSE
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Base Price25750
Engine ModelGDI THETA II
Engine ManufacturerHMC
Engine HP185
Engine KW137.954
Engine Displacement (L)2.4
Engine Displacement (CC)2400
Engine Displacement (CI)146.457
Primary Fuel TypeGasoline
Wheelbase - Short108.9
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemStandard
Lane Departure WarningStandard
Lane Keep SystemStandard
Forward Collision WarningStandard
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Keyless IgnitionStandard
Auto Reverse SystemStandard
Front Air Bags1st Row (Driver and Passenger)
Side Air Bag1st Row (Driver and Passenger)
Curtain Air Bags1st and 2nd Rows
Seat BeltsManual
Semiautomatic Headlamp Beam SwitchingStandard
Plant StateALABAMA
Plant CountryUNITED STATES (USA)
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