2018 Jeep COMPASS - ENGINE Failure Complaint (#b0bf4f)

2018 Jeep COMPASS

  • Date of Incident: Mar-06, 2023
  • Date complaint filed: Apr-16, 2024
  • Failed components: ENGINE

People involved: car purchased from carmax- michael sanders is my current contact cna- warranty company auto clinic- first auto repair shop brought to. Previous owner issues- [xxx] auxillary battery replaced-22,821 [xxx] towed in to dealership- 2/3 qts low on oil 23, 230 [xxx] oil consumption test- 26,797 [xxx]- restart oil test- 29,546 [xxx]- passed oil test- not sure how because was driven less than 40 miles- 29,583 carmax oil change prior to purchase- [xxx] at 35,920 miles. Purchased car with 35,927 miles drove 3,455 miles before first engine light. Current odometer reading is approximately 40,000 [xxx] car purchased [xxx]- called into work. Car would not go over 40 miles per hour. Service engine light and oil light on. [xxx]- towed to auto clinic [xxx] rental car from enterprise [xxx] rental returned and loaner issued [xxx] -auto clinic- [xxx] aclinic calls and says possible ring failure. Cna needs oil consumption test to determine how much oil is being burnt. Aclinic recommends a tear down to determine the extent of the damage. [xxx]- engine died on the way to work. Took day off and towed to carmax. [xxx] notified car is ready. Low on oil. Oil change and oil consumption test [xxx]- picked up car after returning from out of town. Did not feel confident driving. [xxx] service engine light is on again. Drove to carmax/ recommendation by chris prayer. U110a was the diagnostic reading. Was given a loaner from carmax. Main battery was low, draining from auxiliary battery. [xxx] car is ready to be picked up. [xxx] reporting of door panel issue. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6)

Vehicle VIN Info

VIN Pattern3C4NJCBB*JT******
Drive TypeFWD/Front-Wheel Drive
Gross Vehicle Weight RatingClass 1C: 4,001 - 5,000 lb (1,814 - 2,268 kg)
ManufacturerCHRYSLER DE MEXICO TOLUCA
MakeJEEP
ModelCompass
Model Year2018
TrimLongitude(BUX), North(Canada), Latitude(Mex, U.S.)
Body ClassSport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV)
Vehicle TypeMULTIPURPOSE PASSENGER VEHICLE (MPV)
Engine ConfigurationIn-Line
Engine ManufacturerFCA
Engine HP180
Engine KW134.226
Engine Displacement (L)2.4
Engine Displacement (CC)2400
Engine Displacement (CI)146.457
Primary Fuel TypeGasoline
Transmission StyleAutomatic
Brake System TypeHydraulic
Electronic Stability ControlStandard
Traction ControlStandard
Blind Spot Monitoring SystemOptional
Rear Visibility SystemStandard
Daytime Running LightStandard
Tire Pressure Monitoring System (TPMS)Direct
Front Air Bags1st Row (Driver and Passenger)
Side Air BagAll Rows
Seat BeltsManual
Other Restraint System InfoActive Seat Belt
Plant Company NameToluca Assembly
Plant CityTOLUCA
Plant StateSTATE OF MEXICO
Plant CountryMEXICO
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