The contact owns a 2017 jeep grand cherokee. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking emanating from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction notice t72. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.
Airbags went off for no reason causing me to lose control of vehicle putting my life at risk. My insurance adjustor/investigator said they can't retrieve the info from airbag computer. I am being ticketed because the sheriff's department doesn't believe me.
My car started showing a "service 4wd" light on the dashboard. I took it to the mechanic and they stated that its an issue with the power train transfer case. This is the same issue that has been on the recall list for jeep cherokees except my vin isn't on the list yet. This issue could have caused me to lose power in my car and could've caused me to crash. I am requesting that my car be added to this list as i have had to pay out of pocket for the very same defect in the make/model car that has been issued a recall. The total repair cost me 3,214. 50 including parts and labor($2,148. 50 for the transfer case part plus $164 for the diagnostic and $902 for the removal and installation. See images of receipts below. This issue also had me without a car for 2 weeks which was originally an estimated 3-4 weeks. Since this is a well known issue, i would like my car added to the recall list so that i can seek possible reimbursement.
Rear brake and back up light assembly ground wire shorted and burned out. This caused all of the lights in the assembly to go out and sent multiple warnings to the dash board. This short came close to melting wires and the plastic assembly itself.
The contact owns a 2013 jeep grand cherokee. The contact stated that while driving at various speeds, the vehicle stalled with the electronic throttle control warning light illuminated. The contact stated that after the failure, there was an abnormal clicking sound coming from the glove compartment. The contact stated that after hearing the clicking sound, the contact was able to restart the vehicle and resume normal driving. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was previously serviced under nhtsa campaign number: 19v813000 (electrical system). The contact disputed that the vehicle was ever serviced under the recall. The vehicle was not repaired. The failure mileage was approximately 100,000.
I have replaced the water pump three times costing me close to $1000. 00. No warning light has came on only the smell when it is leaking that my fiancé recognizes. So in this case do i have to wait until it starts to overheat and i am stranded on the side of the road? Why am i replacing an obvious faulty part? I also know that i am not the only jeep owner within the year of mine that has had this problem that jeep doesn’t recognize? If needed i can provide copies of my receipts and dealership paperwork. Also why are the new water pumps protected with a warranty? Each water pump i had installed could have defects.
Today was the second time the aeb engaged while i was driving with no apparent reason. The first was in nov 2023 while driving on the interstate at about 70 mph. The aeb engaged, slamming the car to an almost stop, alarm blared for a moment and then the car continued operating with no apparent codes or warning lights. Today it did it again while traveling about 30 mph. I was slowing down to turn into a drive. I was still headed straight with no cars around and the aeb engaged, slamming the car to a full stop, with the alarm and the dash flashing something in red. The car then drove off fine with no warning lights or indicators on the dash. I cannot reproduce the aeb reponse. In response to the first occurrence, the dealer “flashed” the software last year. I intend to take it in tomorrow for the reoccurrence. I believe it to be a safety issue not only in that my back hurts terribly from the whiplash of a stop as sudden as hitting a wall, but because had there been a car behind me on either occasion, it is almost certain they would have had to make a dramatic and dangerous swerve to avoid it or rear ended me.
The contact owns a 2016 jeep cherokee. The contact stated that while driving at an undisclosed speed, the 4wd warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with power transfer unit (ptu) failure. The contact was informed that the ptu needed to be replaced. The mechanic stated that the parts to repair the vehicle were on back order and would not be available for approximately 9 months. The vehicle was not repaired. The dealer was notified of the failure however, the vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,816.
My antilock brake system failed and made it where i cannot set my cruise control and the part that is required to fix has been on nation wide backorder since september 30 of 2023 this is unacceptable for a safety part to be that hard to replace and if that many are on backorder it should be recalled. The ck engine light would go on and off for a few monthes
Parking/emergency brake has become unattached and no longer functions. It is a manual transmission and the parking brake is required to keep the vehicle from possibly rolling once parked.