The contact owns a 2017 jeep grand cherokee. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound emanating from the rear of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the rear pinion. The vehicle was not repaired. After investigating the failure, the contact related the failure to customer satisfaction notice: t72 (suspension). The manufacturer was notified of the failure but provided no assistance. The failure mileage was 140,000.
| VIN Pattern | 1C4RJFLT*HC****** |
| Drive Type | 4WD/4-Wheel Drive/4x4 |
| Gross Vehicle Weight Rating | Class 2E: 6,001 - 7,000 lb (2,722 - 3,175 kg) |
| Manufacturer | FCA US LLC |
| Make | JEEP |
| Model | Grand Cherokee |
| Model Year | 2017 |
| Series | WK |
| Trim | Trailhawk |
| Body Class | Sport Utility Vehicle (SUV)/Multi-Purpose Vehicle (MPV) |
| Vehicle Type | MULTIPURPOSE PASSENGER VEHICLE (MPV) |
| Engine Configuration | V-Shaped |
| Engine Manufacturer | FCA |
| Engine HP | 360 |
| Engine KW | 268.452 |
| Engine Displacement (L) | 5.7 |
| Engine Displacement (CC) | 5700 |
| Engine Displacement (CI) | 347.835 |
| Primary Fuel Type | Gasoline |
| Brake System Type | Hydraulic |
| Electronic Stability Control | Standard |
| Traction Control | Standard |
| Blind Spot Monitoring System | Optional |
| Rear Visibility System | Standard |
| Daytime Running Light | Standard |
| Tire Pressure Monitoring System (TPMS) | Direct |
| Keyless Ignition | Standard |
| Auto Reverse System | Standard |
| Front Air Bags | 1st Row (Driver and Passenger) |
| Side Air Bag | All Rows |
| Seat Belts | Manual |
| Other Restraint System Info | Active Seat Belt |
| Plant Company Name | Jefferson North Assembly |
| Plant City | DETROIT |
| Plant State | MICHIGAN |
| Plant Country | UNITED STATES (USA) |